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DaQuane Cherry was once the kid who wore a hoodie to hide skin flare-ups in school. Now he’s an artist and advocate helping others feel seen. He reflects on his psoriasis journey, the power of small joys, and why loving yourself first isn’t a cliché—it’s essential. Plus, a deep dive into the history of La Roche-Posay’s legendary spring. See omnystudio.com/listener for privacy information.…
Content provided by TalentMap and Sean Fitzpatrick. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TalentMap and Sean Fitzpatrick or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap, goes solo to share a powerful leadership lesson from his early consulting days in the Alberta oil sands, revealing how this experience shaped his understanding of organizational listening and led to the founding of TalentMap.
What You’ll Learn:
How frontline employees often hold the most valuable insights for operational improvements
Why executive leaders care more about sustainable culture change than individual improvement ideas
The "FAIR Framework" for effective employee listening
How to transform maintenance operations by treating them like Formula 1 pit stops
Why small to mid-sized businesses require unique approaches to employee engagement
The critical difference between treating employee listening as a checkbox versus a leadership skill
Sean Fitzpatrick is the host of the Voice Activated podcast and Founder of TalentMap, bringing over 30 years of experience in organizational culture and employee feedback. With a background in implementation consulting at RLG International and extensive work in the oil sands industry, Sean specializes in helping organizations unlock employee potential through effective listening strategies. His unique approach combines hands-on operational experience with strategic cultural transformation, particularly focused on organizations with 100-5000 employees.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here - https://www.fame.so/follow-rate-review
Highlights and YouTube Chapters:
[00:00] Introduction
[02:24] From MBA to Mud Boots
[05:40] The FAIR Framework for Listening
[11:40] Pit Stops for Haulers
[12:32] Rethinking Coffee Breaks
[15:37] Why TalentMap Was Born
Quotes:
“The real lesson that I learned is that those closest to the work really do have some of the best ideas on how to improve it. The true work of leadership is to listen and learn how to release all that potential.”
“Employee listening is really a leadership skill. It's a muscle that you need to work - it's not a checkbox, it's not just a survey, it's a skill.”
“You don't need to have all the answers. You just need to ask the right people.”
Content provided by TalentMap and Sean Fitzpatrick. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TalentMap and Sean Fitzpatrick or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap, goes solo to share a powerful leadership lesson from his early consulting days in the Alberta oil sands, revealing how this experience shaped his understanding of organizational listening and led to the founding of TalentMap.
What You’ll Learn:
How frontline employees often hold the most valuable insights for operational improvements
Why executive leaders care more about sustainable culture change than individual improvement ideas
The "FAIR Framework" for effective employee listening
How to transform maintenance operations by treating them like Formula 1 pit stops
Why small to mid-sized businesses require unique approaches to employee engagement
The critical difference between treating employee listening as a checkbox versus a leadership skill
Sean Fitzpatrick is the host of the Voice Activated podcast and Founder of TalentMap, bringing over 30 years of experience in organizational culture and employee feedback. With a background in implementation consulting at RLG International and extensive work in the oil sands industry, Sean specializes in helping organizations unlock employee potential through effective listening strategies. His unique approach combines hands-on operational experience with strategic cultural transformation, particularly focused on organizations with 100-5000 employees.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here - https://www.fame.so/follow-rate-review
Highlights and YouTube Chapters:
[00:00] Introduction
[02:24] From MBA to Mud Boots
[05:40] The FAIR Framework for Listening
[11:40] Pit Stops for Haulers
[12:32] Rethinking Coffee Breaks
[15:37] Why TalentMap Was Born
Quotes:
“The real lesson that I learned is that those closest to the work really do have some of the best ideas on how to improve it. The true work of leadership is to listen and learn how to release all that potential.”
“Employee listening is really a leadership skill. It's a muscle that you need to work - it's not a checkbox, it's not just a survey, it's a skill.”
“You don't need to have all the answers. You just need to ask the right people.”
Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap is joined by Michael Trevino, a Human Resources Manager for Parking Management Company (PMC), to discuss what really happens when you trade your uniform for a suit. What You’ll Learn: How to effectively translate military leadership experience into private-sector success Why providing specific feedback during hiring processes can transform veteran recruitment The critical differences between military and private sector organizational cultures How to build trust and credibility when transitioning between leadership environments Why customer experience and employee care are intrinsically linked in service industries How to create effective feedback mechanisms that drive performance and engagement Michael Trevino is a Human Resources Manager for Parking Management Company (PMC)'s Savannah Region, where he leads people strategy across multiple hospitality-based parking operations. With over eight years of experience as a trainer, mentor, and leader in the US Marine Corps, Michael brings unique insights into leadership transitions from military to private sector environments. His expertise spans rebuilding underperforming units, developing training programs, and managing large-scale operations across the Southeast US. If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here : https://www.fame.so/follow-rate-review Highlights and YouTube Chapters: [00:00] Introduction [03:03] Why Michael Joined the Military [07:07] The Toughest Test of Resilience [12:14] Getting the Key to the City and Serving the Community [15:08] No Chain of Command in Civilian Life [28:43] What is PMC? [35:32] Hustle, Respect, and Little Details Matter [43:21] One Thing CEOs Should Change for Veterans [48:34] Why PMC Cares Is More Than a Tagline Episode Resources: Michael Trevino on LinkedIn: https://www.linkedin.com/in/michael-trevino-a0684254/ Parking Management Company on LinkedIn: https://parkingmgt.com/ Sean Fitzpatrick on LinkedIn: https://www.linkedin.com/in/sean-j-fitzpatrick/?originalSubdomain=ca TalentMap Website: https://talentmap.com/…
Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap is joined by Bruce Temkin, Chief Humanity Catalyst at Temkinsight and the host of the Humanity at Scale podcast, to discuss how organizations can create more meaningful employee experiences through better leadership practices and systematic listening. What You’ll Learn: How to transform HR from an administrative function to a strategic driver of employee potential Why middle managers are crucial for scaling human experience management across organizations The "Catch and Redirect" technique for leaders to build more collaborative, empowering conversations Why vulnerability in leadership matters and how to balance it with executive presence The "Measure, Incentivize, Celebrate" framework for driving lasting behavioral change in organizations Bruce Temkin is the Chief Humanity Catalyst at Temkinsight and the host of the Humanity at Scale podcast Known as the "Godfather of Customer Experience," he is a pioneer in experience management with an extensive background in strategy and operations. As founder of the Temkin Group and former leader of the XM Institute at Qualtrics, Bruce has shaped how organizations approach both customer and employee experience management. His work has revolutionized how companies measure and manage stakeholder experiences, developing foundational frameworks including competency models for customer experience and voice-of-customer programs. If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here : https://www.fame.so/follow-rate-review Highlights and YouTube Chapters: [00:00] Introduction [02:10] Becoming the Godfather of CX [04:20] The Hidden Link Between EX and CX [07:22] Why HR Change Lags [09:36] How to Actually Start Listening [13:03] Measure, Incent, Celebrate [17:58] Small Rituals, Big Shifts [22:16] The Delta Airlines Story [32:38] The AI-Integrated Employee [41:03] Bruce’s Simple Listening Tour [42:05] Bruce’s Secret Leadership Habit [42:53] One Thing to Take Back to Your Team Episode Resources: Bruce Temkin on LinkedIn: https://www.linkedin.com/in/brucetemkin/ Temkinsight on LinkedIn: https://www.linkedin.com/company/temkinsight/ Humanity At Scale: Redefining Leadership Podcast: https://podcasts.apple.com/us/podcast/humanity-at-scale-redefining-leadership/id1798239022 Sean Fitzpatrick on LinkedIn: https://www.linkedin.com/in/sean-j-fitzpatrick/?originalSubdomain=ca TalentMap Website: https://talentmap.com/…
Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap, goes solo to share a powerful leadership lesson from his early consulting days in the Alberta oil sands, revealing how this experience shaped his understanding of organizational listening and led to the founding of TalentMap. What You’ll Learn: How frontline employees often hold the most valuable insights for operational improvements Why executive leaders care more about sustainable culture change than individual improvement ideas The "FAIR Framework" for effective employee listening How to transform maintenance operations by treating them like Formula 1 pit stops Why small to mid-sized businesses require unique approaches to employee engagement The critical difference between treating employee listening as a checkbox versus a leadership skill Sean Fitzpatrick is the host of the Voice Activated podcast and Founder of TalentMap, bringing over 30 years of experience in organizational culture and employee feedback. With a background in implementation consulting at RLG International and extensive work in the oil sands industry, Sean specializes in helping organizations unlock employee potential through effective listening strategies. His unique approach combines hands-on operational experience with strategic cultural transformation, particularly focused on organizations with 100-5000 employees. If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here - https://www.fame.so/follow-rate-review Highlights and YouTube Chapters: [00:00] Introduction [02:24] From MBA to Mud Boots [05:40] The FAIR Framework for Listening [11:40] Pit Stops for Haulers [12:32] Rethinking Coffee Breaks [15:37] Why TalentMap Was Born Quotes: “The real lesson that I learned is that those closest to the work really do have some of the best ideas on how to improve it. The true work of leadership is to listen and learn how to release all that potential.” “Employee listening is really a leadership skill. It's a muscle that you need to work - it's not a checkbox, it's not just a survey, it's a skill.” “You don't need to have all the answers. You just need to ask the right people.” Episode Resources: Sean Fitzpatrick on LinkedIn: https://www.linkedin.com/in/sean-j-fitzpatrick/ TalentMap Website - https://talentmap.com/…
Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap is joined by Marta Taylor, Manager of Strategic Initiatives at the City of Port Moody, to explore successful employee feedback programs in municipal organizations and how to turn survey results into actionable improvements. What You’ll Learn: How to structure employee focus groups for maximum impact The "Champion Strategy" for gaining leadership buy-in How to use benchmarking data to prioritize actions and contextualize survey results Why simple communication initiatives can dramatically improve employee engagement The "Two-to-Three Action Rule" for helping department managers implement targeted improvements How to balance comprehensive organizational development plans with department-specific initiatives Marta Taylor is the Manager of Strategic Initiatives at the City of Port Moody, where she leads corporate planning, diversity, and equity initiatives, indigenous relations, and accessibility programs. With vast experience in employee engagement and organizational development, she has successfully transformed employee feedback into meaningful operational changes. Her innovative approach to employee surveys and focus groups has helped create a more responsive and inclusive workplace culture within the municipality. If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do so are here . Episode Resources: Marta Taylor on LinkedIn City of Port Moody Website Sean Fitzpatrick on LinkedIn TalentMap Website…
Great leadership starts with truly listening to your people. Join Sean Fitzpatrick, founder and CEO of TalentMap, to hear insights and strategies that can help you do just that. In each episode of Voice Activated: Tuning Employee Insights At Work, we’ll dive into real stories of how leaders have transformed their employee experience. Explore topics like: innovative ways to build leadership skills by focusing how to ask the right questions of your people, learning how to listen and understand what they are really saying and, most importantly, strategies to involve them in change you want to make.…
On this episode of Leading Through Listening, I’m joined by Ashley Ridgeway-Washington, SVP and CHRO at JPS Health Network, to explore how engagement as a mindset can transform workplace culture. In this conversation, Ashley shares actionable insights on creating leadership accountability, building active listening into everyday practices and driving meaningful change through data and culture. Listen in as we explore the intersection of engagement, accountability and impact.…
On this episode of Leading Through Listening, I’m joined by Laurie Ruettimann, a speaker, author of Betting on You and an outspoken advocate for personal accountability at work. Laurie’s candid insights challenge conventional workplace thinking, especially around leadership and engagement. Laurie explores how the changing nature of work requires both leaders and employees to embrace a more holistic, self-directed approach. Listen in to begin rethinking your relationship with work.…
In this debut episode of Leading Through Listening, host Sean Fitzpatrick sits down with Paul Mastrangelo, president and owner of First Domino Consulting, to explore the transformative power of humble inquiry in leadership. Paul shares his expertise as an organizational psychologist, diving into how asking the right questions and truly listening can foster psychological safety, empower employees, and lead to sustainable change within organizations.…
Join Sean Fitzpatrick, founder and CEO of TalentMap, as he launches his new podcast, Leading Through Listening. In each episode, Sean delves into the real-life stories of leaders who have transformed their employee experience by mastering the art of listening. Discover innovative approaches to building leadership skills by asking the right questions, truly understanding your people, and involving them in meaningful change. Leading Through Listening launches on Wednesday, Sept 4. Be sure to subscribe so that you don't miss an episode!…
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