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Why Can’t You Fix an Order After Checkout? (Hamish McKay)
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Why Can’t You Fix an Order After Checkout? | Hamish McKay on E-Commerce, AI, and the Future of Work
In this episode, Sean Weisbrot speaks with Hamish McKay, Co-Founder and CEO of a startup solving one of e-commerce’s most frustrating issues: editing orders after checkout.
We explore why platforms like Shopify haven’t solved this yet, the technical and psychological challenges of post-purchase changes, and how AI is reshaping the customer experience.
This conversation goes far beyond e-commerce, it touches on automation, the future of work, and how human creativity fits into an AI-driven world.
📌 Topics Covered:
Why customers need to edit orders after checkout
The challenges of integrating order editing into Shopify
How AI is improving e-commerce operations
The future of jobs in a tech-dominated world
Creativity, emotion, and the role of humans in digital business
👀 Check out the company:
https://orderediting.com
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Spotify: https://open.spotify.com/show/68lykxIMOyofZNiWSF4vFx
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#entrepreneurship #entrepreneur #psychology #business #startup #interview #welivetobuild #seanweisbrot #Ecommerce #Shopify #CustomerExperience #AI #FutureOfWork #Automation #Startup #Entrepreneurship #OrderEditing #businesstechnology
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