388. WGAN-TV | Matterport Pro3 Camera T-Mount Tripod Adapter Teardown and Rebuild

WGAN Forum Podcast

Are you a Matterport Service Provider wondering:
✓ What if you have an emergency with your Matterport Pro3 tripod mount?
✓ What if your brass pin version of the Matterport Pro3 T-Mount fails?
✓ How can you fix the Matterport Pro3 T-Mount in the field—or what should you do next?
Stay tuned!
On this WGAN-TV Podcast on Thursday, 22 May 2025 (above), our WGAN-TV Podcast Guest Host is:
✓ Mike Vorce, Founder of MatterFix.io, Matterport-authorized repair center for the Pro3 Camera
Our topic is:
✓ WGAN-TV | Matterport Pro3 T-Mount Adapter Teardown: Repair, Replace and Rebuild
Mike gives a behind-the-scenes walkthrough of common damage scenarios for the Matterport Pro3 Camera and how to respond when your Matterport Pro3 Camera tripod adapter or core components fail—especially after a drop.
What You’ll Learn
✓ T-Mount Troubleshooting and Emergency Workarounds
1. What to do if the brass pin on your Matterport Pro3 T-Mount adapter breaks in the field.
2. Signs of instability or clicking—and whether the H-drive is to blame.
3. How to isolate issues between your tripod, mount, and the Pro3 hardware.
✓ Inside the Most Common Repairs
1. What happens inside the Pro3 Camera when it's dropped.
2. How to detect chassis damage, bent housings, and V-drive issues.
3. Which internal modules (like the LIDAR and RGB sensor) are most vulnerable.
✓ Fast Repairs, OEM Parts, and Warranty Protection
1. What’s covered under warranty—and what’s not.
2. Typical out-of-warranty repair costs ($600–$1,200).
3. How to ship your camera in, get a quote, and receive a one-year warranty on repairs.
✓ Extended Warranty and Accident Protection Plans
1. How to combine cleaning, recalibration, and accident coverage.
2. What’s included in the $99, $199, and $299 service tiers.
3 Limitations of drop protection (e.g., excludes theft, fire, or loss).
Why This Matters
For Matterport Pro3 Camera owners, especially professional photographers and 3D capture providers:
✓ Understanding hardware risks helps minimize downtime
✓ Emergency response tips can save a shoot from failing
✓ Knowing how to quickly access expert repairs protects your investment
✓ Optional extended warranty and protection plans add peace of mind
Among the Questions Mike Answers
✓ What’s the difference between in-warranty and out-of-warranty repairs?
✓ What signs indicate your chassis, H-drive, or V-drive are damaged?
✓ Is your camera still usable if the screen won’t power on—but the Wi-Fi works?
✓ How long does it take to get your camera back once it’s sent in?
✓ How can MatterFix.io help you plan for worst-case scenarios?
Got Follow-Up Questions for Mike?
✓ Visit: www.MatterFix.io
✓ Email: [email protected]
✓ Post below
✓ Subscribe on YouTube: @MatterFix
Thanks again to Mike Vorce of MatterFix.io for sharing expert insights!
Best,
Dan