Universal Data Protection: Securing Critical Legal Data in the SaaS Era

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Data protection sits at the crossroads of legal technology's most pressing challenges. As law firms rapidly migrate to cloud services, a dangerous gap has emerged between adopting SaaS applications and properly securing their critical data.
During our live conversation at ILTACON with Andy Fernandez, Senior Director of Product Marketing at HYCU, we dive into the startling reality that the average law firm now uses 99 different SaaS applications - each containing sensitive client information requiring ironclad protection. Andy reveals the launch of HYCU's groundbreaking enterprise backup and recovery integration for iManage Cloud, the first solution of its kind specifically designed for legal organizations.
The discussion exposes a critical misconception in legal IT: the belief that cloud providers fully protect customer data. Andy clarifies the shared responsibility model that leaves firms vulnerable to data loss through user error, deletions, and tenant-level issues. While SaaS platforms offer high availability, they don't eliminate the need for comprehensive backup strategies under the customer's control.
With ransomware demands jumping 30% and AI making social engineering attacks increasingly sophisticated, the stakes couldn't be higher. Andy offers practical guidance on building resilience against both direct attacks and supply chain compromises that might affect critical vendors. We explore how automation and policy-driven protection can eliminate complexity without requiring additional headcount - a crucial consideration for legal IT teams already stretched thin.
The conversation concludes with a look at the evolving regulatory landscape, where emerging requirements like DORA and NIS2 will soon mandate comprehensive SaaS backup capabilities. For forward-thinking legal organizations, the message is clear: the time to implement universal data protection is now, before compliance deadlines approach and threats materialize.
Listen now to understand how your firm can close the protection gap across your entire technology stack and maintain complete control of your most sensitive information.

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Chapters

1. Introduction with Haiku's Andy Fernandez (00:00:00)

2. iManage Cloud Integration Announcement (00:01:17)

3. Closing the SaaS Protection Gap (00:03:26)

4. Automating Data Protection Policy (00:05:36)

5. Ransomware and Supply Chain Resilience (00:07:46)

6. Future Roadmap and Customer Focus (00:10:40)