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Enhancing Customer Experiences Through Data: Frontrunner Podcast Series

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Manage episode 248105292 series 1750606
Content provided by The Wiley Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Wiley Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Ellie Wu of SAP/Concur describes data gathering approaches that focus on enhancing the customer experience, discussing various strategies in which companies interact with customers based on a trust relationship. Podcast host James Bowen, is an author, professor, and CEO of Experiential Simulations, a producer of simulations for teaching entrepreneurship and ethics. Know someone that is insightful in a professional context and would be a great podcast guest? Topics are organizational or professional in nature and provide the listener with insight and conclusions derived from experience and thoughtful analysis of observations. Contact James Bowen www.frontrunnerpodcast.com
  continue reading

8 episodes

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Manage episode 248105292 series 1750606
Content provided by The Wiley Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Wiley Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Ellie Wu of SAP/Concur describes data gathering approaches that focus on enhancing the customer experience, discussing various strategies in which companies interact with customers based on a trust relationship. Podcast host James Bowen, is an author, professor, and CEO of Experiential Simulations, a producer of simulations for teaching entrepreneurship and ethics. Know someone that is insightful in a professional context and would be a great podcast guest? Topics are organizational or professional in nature and provide the listener with insight and conclusions derived from experience and thoughtful analysis of observations. Contact James Bowen www.frontrunnerpodcast.com
  continue reading

8 episodes

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