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How to Handle the Most Emotionally Charged Objection in the Trades

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Manage episode 478605468 series 3053630
Content provided by Todd Liles and Chris Elmore. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Todd Liles and Chris Elmore or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Money objections are tough, especially when you hear “I can’t afford it.” In this episode of Windshield Time, Chris Elmore and James Walker dive into one of the most emotional objections techs face in the field.

You’ll learn why affordability objections feel so awkward, how to overcome your own money biases, and how to turn a vulnerable moment into a confident path forward.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

What You’ll Learn:

  • The fundamental difference between “too expensive” and “can’t afford it”
  • Why affordability is more emotional than other objections
  • How to drop your own money biases before every call
  • What to say before you offer financing
  • The LEAP framework for guiding tough conversations

Mentioned in This Episode:

→ LEAP Framework: Listen, Empathize, Ask Questions, Problem Solve

→ Smart ways to present financing without offending

→ Real stories from the field (including one with a hidden Ferrari)

FOLLOW + REVIEW

Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 478605468 series 3053630
Content provided by Todd Liles and Chris Elmore. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Todd Liles and Chris Elmore or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Money objections are tough, especially when you hear “I can’t afford it.” In this episode of Windshield Time, Chris Elmore and James Walker dive into one of the most emotional objections techs face in the field.

You’ll learn why affordability objections feel so awkward, how to overcome your own money biases, and how to turn a vulnerable moment into a confident path forward.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

What You’ll Learn:

  • The fundamental difference between “too expensive” and “can’t afford it”
  • Why affordability is more emotional than other objections
  • How to drop your own money biases before every call
  • What to say before you offer financing
  • The LEAP framework for guiding tough conversations

Mentioned in This Episode:

→ LEAP Framework: Listen, Empathize, Ask Questions, Problem Solve

→ Smart ways to present financing without offending

→ Real stories from the field (including one with a hidden Ferrari)

FOLLOW + REVIEW

Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

  continue reading

100 episodes

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