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Within the Trenches Ep 616
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Ep 616 features Sydney, a 911 professional with NWECC out of Texas.
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Episode topics –
Why Texas heat makes summer calls to 911 so unpredictable
What it’s really like starting a dispatch career with zero experience
How intense calls, like suicide attempts and high-speed pursuits, shape dispatchers on the job
The mental and emotional hurdles that come with helping people on their worst days
Advice every new dispatcher should hear about surviving—and thriving—in the profession
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
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