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Martin Teasdale of Get Out of Wrap - Contact Centre or Contact Center?
Manage episode 455963776 series 3001515
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Working Smarter is joined by Martin Teasdale, the founder of Get out of Wrap, a UK-based podcast and consulting firm that specializes in contact centers...or is that centres? Martin talks about his career, the challenges of finding a vendor, and the Calabrio "Voice of the Agent" survey results that were recently published.
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