Ep80: Steve Hamalian: How Going Against the Grain Built a Thriving Jewelry Business

Your Business – Your Next Level

In this episode of Your Business Your Next Level, I sit down with Steve Hamalian, a true entrepreneur who, after multiple career changes, found his lasting passion in the luxury watch and jewelry business. Steve and his wife have built a thriving client-centric store in Maryland, known not only for its unique offerings but also for creating unforgettable experiences where clients and brands meet face-to-face.

Steve shares how being a contrarian helped him grow during downturns, why focusing on rare, boutique brands created loyal national and international clientele, and how personal interaction and community-building have set his business apart. We also discuss lessons from humble beginnings, the dangers of rushing into investments or purchases, and the mindset shifts necessary to create long-term success.

Key Takeaways:

Being a Contrarian Can Be a Competitive Advantage: Steve explains how going against the grain—especially during market downturns—allowed his business to flourish while competitors failed.

Focus on Experiences, Not Just Transactions: Hosting events where clients meet watchmakers created powerful brand loyalty and community.

Start Humble, Build Big: From a mall pushcart to a nationally respected brand, Steve’s story shows that how you start isn’t where you end up.

Slow Down Your Decisions: Whether buying luxury goods or building a business, taking your time leads to better long-term satisfaction and fewer regrets.

The Right People Matter: Success hinges on surrounding yourself with the right team—and staying true to your independent vision.

Timeline Summary:

[00:00] - Steve’s journey into watches and jewelry through supporting his wife’s business

[02:00] - How a casual idea led to a thriving watch business

[04:00] - The power of being contrarian—especially during downturns

[06:00] - Creating a unique inventory of rare and boutique brands

[08:00] - Building national and international clientele through rare experiences

[10:00] - How investing in a local event space changed the game

[12:00] - Maintaining an independent vision without industry pressure

[13:00] - Steve’s eclectic career path before entrepreneurship

[15:00] - Why hard work and trust-building are his true superpowers

[17:00] - Scaling by building a strong, loyal team

[19:00] - Lessons from a marketing campaign that missed the mark

[22:00] - Advice: Slow down purchases, trust your gut, and find the right mentors

[24:00] - Final thoughts on having fun, building community, and creating lasting success

Links & Resources:

https://www.linkedin.com/in/stephen-hammalian-b9362017/