Upskilling is Broken: Myth, Model, or Management Failure ft. Mahesh Raja | Hot Takes and Hard Truths

Zinnov Podcast - Business Resilience series

In this debut episode of Hot Takes & Hard Truths, a new subseries under the Zinnov Podcast: Business Resilience series, Nikhil Kulkarni, Partner, Zinnov, sits down with Mahesh Raja, Chief Growth Officer at Ness Digital Engineering, to unpack a pressing question: If every company is investing in upskilling, why does it feel like no one’s actually learning? As enterprises pour resources into Gen AI training, cloud certifications, and L&D programs, employees are stretched thin, juggling long hours with self-paced learning they may never use. This episode goes beyond theory and gets into what’s actually broken, and what it takes to upskill at scale in tech services. Tune in to find out:

• Why most learning programs fail to deliver real outcomes
• Skill to stock vs. skill to order, and why the distinction matters
• The problem with self-paced learning in delivery-heavy environments
• Measuring ROI on training: what to track, and what to stop pretending works
• Why GenAI certifications without real application waste everyone’s time
• How to personalize learning without overwhelming your teams

Whether you're a CHRO, L&D leader, tech executive, or simply someone tired of sitting through another course that doesn’t land, this episode cuts through the noise. Tune in now.