How to Build an Effective Brand Reputation and Deal with Negative Reviews with NxtStep’s Sean Boyce

Reputation Matters

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4+ y ago 27:52

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Sean Boyce has been starting successful businesses and helping others grow for over 10 years. Founder of Consulting Firm NxtStep, and Production Company PodcastChef, Sean has a lot of experience in building brand reputations and managing online presences. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:

The importance of reputation and how to cultivate the proper reputation for your company
How the work Sean does at NxtStep helps businesses to build their reputation
Why it’s sometimes worth increasing your prices even if it might result in losing customers
The importance of using constructive criticism in a positive way
How to respond to negative reviews
The extent of the damage going viral can have
How you can turn a negative customer experience into a positive one
Who Podcast Chef are and how they help people

Resources:

Connecting with Sean Boyce:

Connecting with the host:

Chelsea on LinkedIn

15 episodes

#Business #Chelsea Craig #Reputation Management