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How to Build an Effective Brand Reputation and Deal with Negative Reviews with NxtStep’s Sean Boyce
Manage episode 289253462 series 2904992
Sean Boyce has been starting successful businesses and helping others grow for over 10 years. Founder of Consulting Firm NxtStep, and Production Company PodcastChef, Sean has a lot of experience in building brand reputations and managing online presences. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:
- The importance of reputation and how to cultivate the proper reputation for your company
- How the work Sean does at NxtStep helps businesses to build their reputation
- Why it’s sometimes worth increasing your prices even if it might result in losing customers
- The importance of using constructive criticism in a positive way
- How to respond to negative reviews
- The extent of the damage going viral can have
- How you can turn a negative customer experience into a positive one
- Who Podcast Chef are and how they help people
Resources:
Connecting with Sean Boyce:
Connecting with the host:
15 episodes
Manage episode 289253462 series 2904992
Sean Boyce has been starting successful businesses and helping others grow for over 10 years. Founder of Consulting Firm NxtStep, and Production Company PodcastChef, Sean has a lot of experience in building brand reputations and managing online presences. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:
- The importance of reputation and how to cultivate the proper reputation for your company
- How the work Sean does at NxtStep helps businesses to build their reputation
- Why it’s sometimes worth increasing your prices even if it might result in losing customers
- The importance of using constructive criticism in a positive way
- How to respond to negative reviews
- The extent of the damage going viral can have
- How you can turn a negative customer experience into a positive one
- Who Podcast Chef are and how they help people
Resources:
Connecting with Sean Boyce:
Connecting with the host:
15 episodes
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