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Cancellations, Late Cancellations, and No-Shows

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Manage episode 399687548 series 2872101
Content provided by Jordan Pickell and Alison McCleary, Jordan Pickell, and Alison McCleary. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jordan Pickell and Alison McCleary, Jordan Pickell, and Alison McCleary or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

No-show and cancellation conversations are some of the most charged and controversial among therapists. There are constant debates about whether to charge for cancellations or not, how much notice is reasonable to therapists, and how strict or flexible to be with these policies.
This week we deep dive into the huge importance of having clear policies that have been communicated to clients, building flexibility into policy to centre the therapeutic relationship, and why it’s valuable to charge what you are worth, adhere to your policies, and stand firm in your decisions.
Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.
We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.
Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram

Leading Edge Seminars is bringing their sought-after EMDR training to Toronto and Halifax. This isn’t just any EMDR training—it's developed and taught by Roy Kiessling, the creator of a new streamlined version of EMDR.

Use code EDGE100 at checkout to receive $100 off. Head to LeadingEdgeSeminars.org to grab your spot today.

Toronto: August 11-15, 2025
Halifax: July 21 – 25, 2025

Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.
We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.
Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram

  continue reading

136 episodes

Artwork
iconShare
 
Manage episode 399687548 series 2872101
Content provided by Jordan Pickell and Alison McCleary, Jordan Pickell, and Alison McCleary. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jordan Pickell and Alison McCleary, Jordan Pickell, and Alison McCleary or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

No-show and cancellation conversations are some of the most charged and controversial among therapists. There are constant debates about whether to charge for cancellations or not, how much notice is reasonable to therapists, and how strict or flexible to be with these policies.
This week we deep dive into the huge importance of having clear policies that have been communicated to clients, building flexibility into policy to centre the therapeutic relationship, and why it’s valuable to charge what you are worth, adhere to your policies, and stand firm in your decisions.
Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.
We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.
Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram

Leading Edge Seminars is bringing their sought-after EMDR training to Toronto and Halifax. This isn’t just any EMDR training—it's developed and taught by Roy Kiessling, the creator of a new streamlined version of EMDR.

Use code EDGE100 at checkout to receive $100 off. Head to LeadingEdgeSeminars.org to grab your spot today.

Toronto: August 11-15, 2025
Halifax: July 21 – 25, 2025

Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.
We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.
Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram

  continue reading

136 episodes

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