Episode 190 - Hacking Incidents, Social Engineering, and Protecting Client Information With Cavan Robinson of Vehlo

Changing The Industry Podcast

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In this episode, Lucas and David are joined by Cavan Robinson, General Manager with Vehlo. They discuss a hacking incident targeting dealerships to steal client information, underscoring the importance of strong cybersecurity measures. As the conversation shifts, Lucas highlights the vulnerability of storing cryptocurrency on broker sites, sharing cautionary tales about accessing deceased relatives' crypto assets. Toward the end, they dive into industry events like AAPEX and SEMA, discussing the significance of effectively representing multiple shop management products.

00:00 Inner circle shared inappropriate child-content; hidden scandal.
08:31 Industry professionals change roles frequently at shows.
15:19 Expanding branding with diverse products without overlap.
16:29 Collaborative webinar on shop management products showcased.
26:29 Google penalizes sites with intrusive interstitial ads.
27:56 Shopware prioritizes client perspective over shop experience.
34:58 Be curious, not judgmental; collaborative acquisitions foster growth.
42:46 Centralized expert team standardizes multi-platform development efforts.
43:52 Concerns over using dual software for tires.
50:21 Data-driven pricing in tire management boosts sales.
57:07 AI voice scam mimics CEO for fraud.
01:00:52 Money hacked, experienced CIO highlights insider threats.
01:06:21 Launching partnership with industry leaders for efficiency.