Episode 19: Leading with Love and Purpose - An Insightful Conversation with Mark Maynard

Spark Something New

On this episode, I chat with the incredible Mark Maynard. He's a consultant, leadership coach, keynote speaker, and author who transitioned from decades in the hospitality industry to the entrepreneurial world.

Our conversation dives deep into leading with love and living with purpose. Mark shares his profound belief in combining purpose, strategy, and action in business, and how these principles help leaders and their teams thrive.

We also discuss his personal and professional retreats for goal-setting and reflection, emphasizing the importance of curiosity, optimism, trust, and patience in leadership. Plus, we talk about creating and repairing bonds within teams.

Mark's insights are sure to enrich your week and spark something new in you, whether you're in a management position or not. So join us, and let's light up your life and leadership journey together!

00:29 Meet Mark Maynard

02:05 Mark's Personal Retreat Experience

08:02 Building Bonds in Teams

18:05 Leading with Love: Generosity, Curiosity, Trust, and Patience

29:16 Purpose-Driven Leadership

38:14 Resources for Loving and Purposeful Leadership

41:05 Conclusion and Final Thoughts

EPISODE RESOURCES:

• Connect with Mark Maynard on LinkedIn
• Learn more about Maynard Consulting
• Book Recommendations:
  • Designing Your Life by Bill Burnett and Dave Evans
  • How to Know a Person by David Brooks
  • The Culture Code by Daniel Coyle

EPISODE GUEST:

Mark Maynard is a hospitality consultant, leadership coach and keynote speaker who empowers leaders to narrow the gap between their goals and their organization’s ability to achieve them.

His firm, Maynard Consulting, builds on decades of experience at Danny Meyer’s Union Square Hospitality Group, where Mark conceptualized, built, and operated businesses in different sectors of the service industry. In his time at USHG, he was a versatile leader known for using a holistic approach to develop teams, create new brands, and enable businesses to become and remain profitable. As a consultant, he helps entrepreneurs optimize three areas of performance – the customer journey, the employee experience, and financial performance.

Mark is an Entrepreneur in Residence at the Pillsbury Institute for Hospitality Entrepreneurship at Cornell University and is a regular guest lecturer at Columbia Business School and NYU. In 2019, he co-authored The Next Frontier of Restaurant Management with Cornell’s Alex Susskind, and the authors explore how data can be leveraged to improve guest service and enhance the employee experience.

Connect with Katie on LinkedIn, Facebook, and Instagram. You can also get free resources to help you on your purpose journey at www.lightecho.co.