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65. Difficult Patients. Why do we call them that?
Manage episode 467292223 series 3556054
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Tina and Kate discuss this topic at the suggestion of a listener, thanks Helen.
We explore why this label gets attached to people, what might be going on for them, for us and in general.
Tips and techniques for approaching this differently are offered.
Resources
Careers
Managing challenging interactions with patients
://www.bmj.com/content/347/bmj.f4673
Top 10 tips for managing difficult patients and situations
https://nursesgroup.co.uk/managing-difficult-patients
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Tina and Kate have years of clinical and leadership experience in the UK National Health Service, and Hospice sector as well as in Training and Education. They collaborate with Universities, other health care providers and charities, working with individuals and teams to maximise everyone's potential.
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