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366. Ward Clapham on The Secret Weapon for Solving Crime
Manage episode 505113423 series 2680668
Content provided by Greg McKeown. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg McKeown or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
What if policing could move from reacting to crime to building trust before it begins?
In this episode, I speak with Ward Clapham, the former Police Chief in Richmond, Canada, who pioneered the “positive ticketing program.” This simple idea—rewarding positive behavior instead of only punishing negative—transformed community trust and dramatically reduced crime.
At the heart of Ward’s leadership was listening. Not just hearing, but listening with empathy, which shaped his career and even influenced policing worldwide.
This isn’t just about policing. It’s about the universal power of listening-led leadership—in families, businesses, and communities. The invitation is clear: listen deeply, and watch what changes.
Join Greg's weekly newsletter.
Learn more about Greg's books and courses.
Join The Essentialism Academy.
Follow Greg on LinkedIn, Instagram, X, Facebook, and YouTube.
374 episodes
Share
Manage episode 505113423 series 2680668
Content provided by Greg McKeown. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg McKeown or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
What if policing could move from reacting to crime to building trust before it begins?
In this episode, I speak with Ward Clapham, the former Police Chief in Richmond, Canada, who pioneered the “positive ticketing program.” This simple idea—rewarding positive behavior instead of only punishing negative—transformed community trust and dramatically reduced crime.
At the heart of Ward’s leadership was listening. Not just hearing, but listening with empathy, which shaped his career and even influenced policing worldwide.
This isn’t just about policing. It’s about the universal power of listening-led leadership—in families, businesses, and communities. The invitation is clear: listen deeply, and watch what changes.
Join Greg's weekly newsletter.
Learn more about Greg's books and courses.
Join The Essentialism Academy.
Follow Greg on LinkedIn, Instagram, X, Facebook, and YouTube.
374 episodes
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