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Liquidware Chats is a monthly podcast hosted by James O'Regan, Product Marketing Manager at Liquidware. The podcast is dedicated to discussing topics related to digital workspace strategy, digital employee experience (DEX), and end-user computing (EUC). It can be found on all the major audio platforms including Spotify and Apple Podcasts.
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Explore the future of built environments through the lens of Spatial Experience Design (SXD). Each episode dives into how technology, human insight, and user design intersect to shape workplaces, venues, and public spaces—making them more engaging, efficient, and meaningful. Join us as we uncover ideas that redefine how people connect with the spaces around them.
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Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Eptura™
29
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The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilizati ...
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Need to use a SharePoint intranet due to internal policies, company transitions, or legacy systems? When all the available information is overly technical or negative, where do you turn? Enter Fresh Perspectives: Living in the reality of SharePoint intranets. We provide useful, jargon-free insights and real-world examples to help you maximize the benefits of SharePoint intranets and tackle its challenges. Pro-SharePoint but realistic, we debunk misconceptions and share product management ins ...
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Cut through the noise. Solve real problems. Transform your shop floor.Manufacturing Stream delivers hard-hitting, actionable insights from decades of shop floor experience. In just 15-30 minutes per episode, hosts Eric Whitley and Chris Rost tackle what's actually dragging down your manufacturing performance - with a laser focus on eliminating costly downtime and accelerating digital maturity.No corporate fluff, no theoretical nonsense. Just proven strategies and real stories from the manufa ...
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind. If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you. Each episode w ...
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In this series, David Green will be speaking to a range of senior HR leaders who are pushing a data-driven and digital HR agenda. There is an increasing need for HR professionals to become more digitally and numerically literate – to acquire the skills necessary to process, produce and leverage digital information to create business value. You'll hear from people leaders who are driving transformation in their organisations on how HR can prepare for the future and what HR leaders need to do ...
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THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Gregorio Uglioni
9236
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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We talk with employers, benefits advisors, technology innovators, and other experts in wellness, human resources, and healthcare."Healthcare on the Rocks" is a production of Springbuk. Imagine a world where every healthcare decision is backed and guided by data. Springbuk is the health data analytics solution that equips you with the insights and expertise you need to sharpen your benefits strategy, advance employee health, and contain costs. Unlike legacy data warehouses, we simplify data-d ...
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Pull up a chair in our virtual conference room as we chat with industry experts about collaboration in the hybrid digital workplace, and how to connect on-site and remote team members. Explore UC and meeting room technology to boost productivity and safety. We support the three keys to hybrid workplace success: employee engagement, physical and emotional well-being, and business continuity. Brought to you by AVI-SPL.
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Actionable advice to help grow your home services company. The Battle Plan Marketing Podcast is designed for contractors who are looking for effective tips and tactics to grow their business. Podcast topics include contractor marketing strategy, lead generation, web design, search engine optimization, reputation management, referral programs, content marketing, online advertising, social media, financials, sales, employee management, services, and general entrepreneurial interests. Mark Ambr ...
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Throw Out The Playbook: Modern Digital Recruiting
Rhona Pierce: Recruiting, Employer Branding & Talent Attraction Expert
030
Everything about how we work has changed - so why are we still recruiting like it's 1980? Throw Out the Playbook is the podcast for Talent Acquisition professionals ready to ditch the outdated hiring rulebook and attract, engage, and retain talent like it’s 2024. Hosted by Rhona Pierce, a software engineer-turned-TA-leader known for breaking all the rules, each episode invites forward-thinking recruiters and business leaders to share unfiltered stories from the talent trenches and unconventi ...
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Take control of your digital workspace environment end-to-end AND make your end-users happy with their experience. Join Eugenia Schipelliti and Jeff Johnson as they interview industry leaders, customers, and tech gurus on how ControlUp is the simplest, most cost-effective way to observe, analyze and optimize your employees’ digital experience. They’ll help you understand the technology, trends in the industry, and best practices with digital workspaces so you can understand how to keep your ...
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Employee engagement is dead. Employee Experience in a traditional office is dead. If you, like all leaders post COVID-19, need to make split decisions that drive the best digital employee experience (DEX), this podcast delivers on all the latest and greatest strategies that top companies are implementing today. Join our host, David Williams, as he helps you to retain your top talent during these challenging times. www.forgeant.com Support this podcast: https://podcasters.spotify.com/pod/show ...
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Nonprofit News, Tech & Marketing Stories from Whole Whale, a Nationally Recognized Nonprofit Marketing Agency for over a decade. Founded in 2010, Whole Whale is a B-Corp that runs analytics, digital advertising, Google Ad Grants, and SEO for nonprofits.
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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and platforms discussing the industry's trends, like first-party data strategies, artificial intelligence, consumer data privacy, omnichannel customer experience, and more. The Agile Brand i ...
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The UPSTACK Podcast is an ever-evolving conversation on all things digital infrastructure, giving CTOs, CIOs, CISOs and other tech leaders "food for thought” as they push to stay ahead of the technology curve. Greg Moss, UPSTACK’s Partner and Managing Director, invites guests to talk candidly about the latest technology infrastructure topics. Co-hosted by SVP of Marketing, Alex Cole, this is sure to be a podcast worth listening to.
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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A technology-focused podcast for C-suite leaders who are tackling digital transformation projects for the world's biggest companies. The CEO.digital Show brings you in-depth explorations of markets, technology, trends, ideas and strategies – all with the aim of helping you deliver better results with what you do. Our hosts Craig McCartney & Todd Jordan sit down with industry leaders to discuss pressing business and technology issues, including: digital transformation, cloud, cybersecurity, d ...
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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The Cloud and Clear podcast explores the journey of SADA at the tip of the spear in helping organizations transform the way their people work, and the way their industry goes to market in the context of Google Cloud. It features experts from SADA, partners, and our customers discussing and debating what digital transformation means in the real world.
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Ëlabba®️ DIGITAL™️ is a place for event and non-event professionals and those in the entertainment industry. 'Your Ëvents and Ëntertainment Podcast' always brings support to other businesses in need of these services. Esther DCS will give you actionable steps in each episode with the most important strategies for starting, scaling your business in the ëvents and ëntertainment industry and for living an ënjoyable life ëxperience for YOU and your ËMPLOYEES. Ëlabba.®️ DIGITAL™️ helps your busin ...
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Join us as we talk about Digital Operations, AI and Automations. Digital Operations is the discipline of designing, implementation, and educating an organization’s digital tools and processes. It involves bringing together automation, AI, global talent, remote work, and other digital technologies to streamline operations, optimize processes, reduce manual work, improve data quality, maximize knowledge work, and enhance the employee experience. At its core, digital operations digitizes and au ...
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LDS On, the podcast from experience strategy and design firm Logical Design Solutions, is dedicated to the discussion of transformation management. In each episode, industry thought-leader and digital transformation expert, Mimi Brooks, provides insight on a topic of strategic interest to business leaders who are guiding their organizations through transformative change.
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The Brand Transformation Show by Blirt is where we unpack what it takes for leaders to transform their brand through leadership, creativity & technology.
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Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to ...
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A show where Mayra Tucunduva-Goble, Marketing Manager at CXponent, sits down with catalysts of change who have been there, done that, and even gotten the souvenir t-shirt. Our topics focus on the communication pillar of the tech stack where software, infrastructure, and services come together to deliver outstanding CX and Digital Employee Experience.
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Are your People and Learning team crafting the most compelling, beautiful, impactful learning experiences? Do your training efforts align seamlessly with the business needs and are your people making an impact due to your learning? If you question whether your business and brand could benefit from a digital learning shift, today's episode of mindboost moments is essential listening. We’re on a mission to rid the world of dull ‘click next’ elearning and support every organisation to be the wo ...
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Properly practiced, digital transformation should lead to happier, faster, smarter and safer employees and customers. Welcome to Experience Threading: The Podcast where we discuss human-centered, outcome focused digital transformation. If you’ve ever wondered, “How can we make it easier for people to get their work done? How can I move to the cloud, and then stay in the cloud? What’s the best way to handle risk in this work-anywhere world?” we invite you to listen in for the tools, technique ...
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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From the construction of virtual realities to the internet of things to the watches on our wrists—technology's influence is everywhere. Its role in our lives is evolving fast, and we're faced with riveting questions and tough challenges that sit at the intersection of technology and humanity. Listen in every Friday, with host, journalist Sherrell Dorsey, as TED speakers explore the way tech shapes how we think about society, science, design, business, and more. Follow Sherrell on Instagram @ ...
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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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The Internal Communications Podcast is everything you need to know today as a professional in IC. In each episode, your host Jonathan Davies will discuss relevant topics with professionals from all around the world.
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Secrets From a Coach - Debbie Green & Laura Thomson's Podcast
Laura Thomson-Staveley & Debbie Green
1234
Ideal for your commute, lunch break or even a well-deserved moment of self-care and development, our 25 minute episodes focus on positive actions to help you thrive and maximise your potential in the ever-evolving workplace, and in life. Join Debs and Lau, your positive cheerleaders bursting with energy and insight to maximise your confidence and success in the changing workplace. Leave feeling motivated, supported and armed with the tools and practical skills you need to maximise success as ...
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"Empathy Matters," hosted by Dr. Nassim Abdi, delves into the essential role of empathy in the corporate world. This episode explores how AI is reshaping empathy in the workplace, strategies for fostering workplace empathy, and its impact on customer experiences and employee engagement. It also addresses the role of empathy in leadership and the evolving digital workplace. The discussion extends to transforming corporate stories for training, focusing on impactful stories, overcoming challen ...
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abrupt future is a podcast that explores the potential consequences of abrupt and dramatic changes to our workplaces. Through interviews with experts and in-depth analysis, the podcast delves into topics such as hybrid workforce, HR technology, artificial intelligence and the future of work. Each episode offers a thought-provoking and nuanced perspective on the potential consequences of these changes on how organizations manage their workforce, how employees experience their work, and how HR ...
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Produced by Unum, the HR Trends podcast tackles complex human resources management topics and employer best practices in the new world of work, with a particular focus on improving the employee experience, workforce wellness, digital transformation and workforce technology. We talk with industry experts, innovators and HR trendsetters about how employers attract and retain top talent. Tune in to explore what role benefits play in a labor market turned upside down, how HR compliance is evolvi ...
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ControlUp Community Radio: The Premier Podcast for IT Insights and Innovations. Join your host, Douglas Brown, as he engages with the leading minds in the realm of End-User Computing (EUC), Digital Employee Experience (DEX), and the broader desktop computing landscape. Delve into candid conversations that unveil the pulse of the technology world—without any preset script. Our guests, ranging from industry pioneers to key players, share their invaluable experiences, providing you with actiona ...
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CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers’ lives.
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In this podcast your hosts Lara Helmling and Lliam Leosh offer real talk about this cutting edge tool: chat-based AI. They focus on how to leverage AI-powered writing in authorship and in the workplace for greater employee satisfaction, retention, creativity, and productivity while shedding light on the controversies regarding it (are robots really going to take over the world?). Listen for discussions on the legal and ethical issues surrounding this revolutionary technology. With decades of ...
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This podcast has been a marketing podcast. Listen in the car, at the gym or while you’re walking the dog. In this show, you’ll discover success stories and expert interviews from leading social media marketing pros in a weekly short podcasts.Discover how successful businesses employ social media, learn new strategies and tactics, and gain actionable tips to improve your social media marketing. A Sub-brand by We Creative Heads
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SHRM has been the voice of all things work. And now it will come with an actual voice. SHRM Radio is a collaboration between SHRM India and Timbre Media, which has pioneered internal podcasting for India Inc. Through SHRM Radio, we would like to touch the lives of people and communities with useful and insightful content that is insightful and relevant. SHRM India will be working in tandem with Timbre Media to bring out this podcast every Wednesday at 10 AM IST.
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Every Talk Experiential Podcast features an in-depth interview and conversation with a key player in the world of experiential marketing. Take control of your brand in today’s changing marketplace by learning how to create authentic and unique connections with consumers on a personal level. Learn how to successfully employ experiential marketing strategies to increase your brand’s engagement and create meaningful experiences that lead to brand loyalty.
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Welcome to an exciting new season of the podcast Your Career: Choice or Chance? - as we dive into the ever-evolving world of GenAI in the Workplace and explore the latest trends, experiences, and career journeys shaping the future of work as AI is increasingly ingrained in it. Each episode provides fresh insights, addressing the transformative influence of GenAI in shaping the workforce of tomorrow, making it a must-listen for anyone interested in staying ahead in the ever-evolving world of ...
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XenTegra podcasts are about VMware, Microsoft, Azure, IGEL, Nutanix, Ivanti, Google, PrinterLogic, Cisco, NVIDIA, ControlUp, Login VSI, and other key partners to make 'end-user computing' environments accessible from anywhere, securely with a single identity via VMware Workspace ONE. We make enterprise digital transformation a reality! XenTegra, we are the experts in digital workspace technologies and cloud infrastructure.
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Vive Marketing provides professional marketing services for manufacturing companies and service providers in the plastics and metals industry. By developing strategic marketing and communication plans that complement customers’ sales efforts, Vive inspires manufacturers through the creation, revision, and promotion of tailored brand identities. The goal? Produce results based on strategic initiatives that illustrate a distinct perception of our client’s brand.
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Make your business work for you. Get the tips, tools and expert advice you need to grow your business while enjoying the journey.
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Ep. 349: “Lead in the Future” – Connecting Space to Strategy, People to Purpose, and Data to Decisions with Amanda Schneider, LEED AP, MBA of ThinkLab
20:53
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Amanda Schneider, LEED AP, MBA is Founder & President at ThinkLab, a TedX Speaker, and Host of “Design Nerds Anonymous” podcast where she is passionate about sharing research and insights for the built environment. Mike Petrusky asks Amanda about the evolving role of the workplace, the importance of process innovation over product innovation, and t…
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[Interview] - Million Dollar Contracting by Kim Hopkins - Part 5 - BPMP #165
1:11:15
1:11:15
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In this interview we explore Chapter 5 on Promotions of this “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & owner of The Electric Connection out of Los Angeles CA. 40+ years of promotional wisdom was shared once again in this episode. What channels wasted money and where he found his best retur…
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#670: Embracing Chaos to Get Better Results with Mark DeCarlo
41:39
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We talk a lot about agility, and today, we’re going to talk about how lessons of agility can come from unexpected places - like the set of Seinfeld - where - for those superfans like me - our guest played Alec Berg - which should be said in more of a Jon Houseman manner, and while guest starring there (plus other shows like Curb Your Enthusiasm, Tr…
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How AI Can Improve or Destroy Customer Service Experiences, with Alex Mead
33:23
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Welcome to a brand-new episode of All Things Considered CX! In today’s thought-provoking conversation, host Bob Azman sits down with customer service experience leader Alex Mead for a candid look at what’s wrong with today’s CX practices—and how real transformation starts by getting back to the basics. Alex dives deep into his unique CSX (Customer …
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Unlocking Retention: The Power of the First Service Appointment
24:19
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The success of dealership service departments often hinges on effectively setting and securing first service appointments—a pivotal step many dealerships overlook. But it could significantly boost customer retention through strategic processes and engaging customer experiences. In this episode, sponsored by DriveSure, Patti Tremonti, CEO of MTN Aut…
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🎙️ Reality Bytes: Productivity in 2025 – New Insights on AI, DEX & Adoption (Exclusive)
29:28
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In this Reality Bites, the team explores the first installment of 'IT’s New Mandate: The Science of Productivity,' a new two-part research report produced in partnership with Vanson Bourne. Tim is on a well-earned break, but the rest of the crew (Tom, Sean, Dina, Megan, Oriana) is on hand to dissect the findings from part one of the study (availabl…
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In this episode, we chat with Roberto Medina, Senior Solutions Architect at CDW. He talks about how he got into EUC, his role at CDW and what he enjoys most about his job. We also discuss the major pain points customers are facing and how Liquidware solutions help address them. Finally, we finish with Roberto's view on how AI is impacting EUC. Liqu…
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How S&P has Embedded Workforce Planning into Business Strategy (an Interview with Alan Susi)
45:14
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At Insight222, we’re seeing more and more leading companies approach workforce planning with the same discipline and structure as financial planning - treating it as a core part of how they run the business, not just an HR process. And one company that is doing this exceptionally well is S&P. So, in this episode of the Digital HR Leaders podcast, D…
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How to turn Supporter Stories into 3.5x Donations | PosterChild.ai
42:07
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Revolutionizing Nonprofit Fundraising with AI: An Interview with PosterChild.ai CEO Leandrew RobinsonIn this episode, we delve into the innovative world of nonprofit fundraising with Leandrew Robinson, the CEO and founder of PosterChild.ai. Discover how their peer-to-peer fundraising strategy helped their first customer achieve a 350% increase in i…
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The Carbon Footprint: How Big Oil Reframed And Blamed Climate Change on the Consumer (news)
17:37
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The Corporate Capture of Carbon Footprints: A Nonprofit Perspective In the latest episode of the Nonprofit Newsfeed, hosted by George and Nick from Whole Whale, the discussion takes a thought-provoking turn towards the concept of "corporate capture" and the real origins of the term "carbon footprint." This episode delves into how corporations, part…
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#669: It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella by Randstad Digital
28:52
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Retailers are facing a rapidly evolving landscape where consumer expectations, AI advancements, and social media platforms like TikTok are redefining engagement. It feels like the holiday shopping season just ended, but when do retailers start planning for the next one, and some retailers already behind the curve for this season? Joining us today i…
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Best Of: Simplification at the Core: Lou Carbone on Refining Business Strategies
28:28
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In the ever-evolving customer experience landscape (CX), the CX Goalkeeper Podcast stands out by bringing thought leaders and industry pioneers to discuss the future of customer engagement and leadership. This "best of" is no exception, featuring an insightful conversation with Lou Carbone, a trailblazer in experience management and the founder of …
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Live Demo: Gemini AI That Understands Spatial Data Like Never Before
36:18
36:18
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𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 - 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟭𝟲 In this episode of Spatial Experience Design, host Søren Vasø is joined by Christian Christensen, Chief Product & Technology Officer at MapsPeople, for a hands-on look at how AI can be applied to real-world spatial data. Using Gemini Flash 2.0 and a live MapsIndoors prototype, they explore how AI understands c…
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Send us a text In this final of our 4-part focus on inspirational leadership, we take a look at the difference between confidence and egotism when you are a leader. As Lau is working overseas for the week, Debs is joined by our colleague and team dynamics expert Lindsey Thompson who shares real life examples. She takes us through 4 real world examp…
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#668: The Five Levels of AI with Courtney Baker, Knownwell
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As AI continues to evolve, how can marketing leaders ensure they’re staying ahead of the curve instead of simply keeping up with it? And how do you navigate the complexities of using AI while maintaining a personal, human touch in your campaigns? Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the AI Knowhow …
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Will AI make us the last generation to read and write? | Victor Riparbelli
17:58
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Technology is changing our world — and how we communicate — at an astonishing rate. So much so that entrepreneur Victor Riparbelli predicts that artificial intelligence will drive audio and video to replace text as our primary form of communication by the end of this decade. He imagines a world where anyone can create a Hollywood film, receive pers…
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The Power of AI Partnerships with Mike MacDade and Lilac Ilan
21:09
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As Generative AI redefines industries, strong partnerships have never been more critical. In this episode, host Mike MacDade, Head of Operations at Amdocs Strategy and Technology, is joined by Lilac Ilan, Head of Global Telco, AI-Powered Operations at NVIDIA, to explore the unique dynamics of AI partnerships and ecosystem building in the Gen AI era…
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Decoding the Fine Print: How Hi Neo Makes Healthcare Make Sense
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Have feedback, questions, or suggestions for show ideas? Send them to us at [email protected]. Please rate and review us on your favorite podcast platform, and share it with your friends and colleagues. We appreciate you and thank you for listening! Theme music: "Overboard" by Stay OutsideBy Springbuk Inc.
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#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera
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When you think of cameras in construction, do you see them as just security tools—or could they be the key to unlocking full jobsite intelligence? Joining us today is Marca Armstrong, Chief Marketing Officer at Sensera Systems, a leader in jobsite intelligence solutions. Over the past decade, Sensera Systems has transformed how construction teams u…
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Connecting the Frontline: WorkJam and the Future of Employee Engagement | Episode 200
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How can technology transform the lives of frontline workers? In this episode of Cloud and Clear, Nikki Harley, VP of Partner Ecosystem and Marketplace at SADA, interviews Catherine Roy, COO of WorkJam, to explore the answer. Discover how WorkJam's digital platform simplifies communication, task management, and shift scheduling for deskless employee…
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From Adaptation to Adoption: Leadership in the AI Workplace 🌱 w/ Heather McGowan
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Heather E. McGowan—renowned future-of-work strategist, keynote speaker, and bestselling author of The Adaptation Advantage and The Empathy Advantage—joins Tim and Tom to explore the deep changes shaping work, leadership, and society. Heather shares her insights on why continuous learning, empathy-driven leadership, and trust-building are now strate…
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The Role of People Analytics in Measuring AI Adoption and Business Impact (an Interview with Erik Schultink)
38:37
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Rolling out AI tools is easy. Making them deliver real value for people and performance? That’s the challenge. In this episode of the Digital HR Leaders podcast, host David Green is joined by Erik Schultink, CTO and Co-Founder of Worklytics, to explore how organisations can move beyond the hype and start measuring the real impact of AI in the workp…
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#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services
27:29
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For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is Pasquale DeMai…
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The CX Leadership Blueprint: Build It Right from Day One
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In Episode 233 of the CX Goalkeeper Podcast, host Gregorio Uglioni speaks with Sarah Caminiti, Head of Customer Service in the US at Acam and the host of the Epical Growth podcast. This episode dives deep into foundational leadership and how it shapes strong CX teams and business results. Sarah shares powerful, real-life insights on building empowe…
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Send us a text In this third episode of our 4-part focus on Inspirational Leadership we explore what it means to lead people well through change. Lau takes the helm on this episode and takes us through leading change rather than just managing change and how to communicate well to keep a calm and focused environment. She shares practical tips for ho…
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AI, “normies,” and ethical consumption algorithms with Julia Longoria | Good Robot
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“The AI revolution is here. Can we build a Good Robot?” asks Vox’s newest miniseries, Good Robot. Join host Julia Longoria in conversation with Sherrell to discuss the ideological divide within the AI community. Sherrell and Julia talk about how Julia leverages her background as a Supreme Court reporter to condense complex topics into accessible an…
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#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare
28:59
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With the increasingly complex omnichannel customer journey, it seems like attribution is getting harder than ever—do you know which of your marketing tactics are really driving sales, or are you flying blind when it comes to measurement? Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location inte…
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How Logitech Adds a “Cool” Factor to Your Google Meeting Rooms
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Sudeep Trivedi from Logitech and AVI-SPL's Derrick Kelly join Nancy Lussier in this episode of The Collaboration Space podcast. The panel shares how adding Logitech solutions can add a "cool" factor to your Google Meeting Rooms and entice teams back to the office. Sudeep shares Logitech's commitment to offering certified Google solutions. He also d…
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From Parking Stress to Smart Arrivals: How Thoughtful Tech Reclaims Wasted Time
32:48
32:48
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𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 - 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟭𝟱 Garret Flower, CEO of Wayleadr, joins podcast host Søren Vasø in this episode of Spatial Experience Design to unpack why parking continues to be a major point of friction in daily routines—and what a better arrival experience could look like. The discussion explores how smarter parking systems reduce stress an…
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Here’s What Your Manufacturing Frontline Really Wants | Better Tech + Better Culture = Success
32:33
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The Manufacturing Stream Podcast, your go-to source for insights into the latest in manufacturing technology and innovation. Hosted by Chris Rost and Eric Whitley, we’re excited to bring you some of the best conversations in manufacturing - from the factory floor to the board room. This episode features experts Jason Anthoine (manufacturing culture…
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#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL
24:10
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Recorded live at Medallia Experience in Las Vegas. Having a great customer experience is critical for many reasons, but some companies have had a hard time tying their success with CX to tangible ROI. Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss this topic, I’d like to wel…
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Creating Engaging Workplaces: The Secret to Crecera Brands' Success
33:51
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In this episode of the All Things Considered CX, host Bob Azman is joined by Scott Eichstad and Ted Itschert from Crecera Brands. With a focus on authenticity and customer experience, Scott and Ted share their journey of transforming the customer service landscape within their organization. With nearly 60 years of shared experience, they discuss th…
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Creating Engaging Workplaces: The Secret to Crecera Brands' Success
34:08
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In this episode of the All Things Considered CX, host Bob Azman is joined by Scott Eichstad and Ted Itschert from Crecera Brands. With a focus on authenticity and customer experience, Scott and Ted share their journey of transforming the customer service landscape within their organization. With nearly 60 years of shared experience, they discuss th…
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The Retention Formula: Insights from Tully Williams
24:20
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Customer retention in the dealership service department is about more than just numbers—it's about treating every customer as if they're family and earning their repeat and referral business. In this episode, Tully Williams, Fixed Operations Director at the Niello Company, emphasizes the importance of measuring retention consistently and realistica…
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🎙️ Reality Bytes: Welcome to the Machine – Assist 2.0 SPEAKS (w/ Marc Petter & Assist 2.0)
24:19
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Say hello to your new digital sidekick! In this very special episode of The DEX Show, we go full sci-fi as Tim and Tom not only speak with Nexthink's Senior Product Manager Marc Petter… but also with Nexthink Assist 2.0 itself. Yes, you read that right. Nexthink's new AI-powered DEX assistant joins us on mic to demo its dazzling new capabilities—fr…
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How Laura Mason-Byers Elevates Employee Experience at Norton Motorcycles
39:57
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Send us a text Welcome to mindboost Moments. In today's episode, we're thrilled to host Laura Mason-Byers, the dynamic head of internal communications and employee engagement at Norton Motorcycles. With nearly 20 years of experience under her belt, Laura delves into the nuanced art of storytelling, the impact of employee engagement, and the growing…
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#29: The Future of Hiring: Why Tech Alone Isn’t the Answer
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Is your team ready for HR tech? Recruitment technology has never evolved faster—but without a clear strategy, even the best tools can slow you down. In this episode, I’m joined by Lisa Skinner, CHRO at Teamtailor, live from Transform 2025. We dig into one of the biggest blind spots in talent acquisition today: adopting HR tech without first asking …
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Ep. 348: “The Art of the Possible” – Evolving Workplace Designs and the Role of Technology in Creating Innovative Spaces with Pendrick Brown of HLW
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Pendrick Brown is Managing Director for EMEA and Principal at HLW where he is passionate about delivering architecture and design for commercial clients helping them create the spaces they need. Mike Petrusky asks Pendrick about the evolving workplace, design practices, and the role of technology in creating innovative and effective spaces. They di…
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How People Analytics and Science Powers Amazon’s Global Hiring Engine (an Interview with Ashish Parulekar)
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What does it take to scale talent acquisition at one of the world’s largest companies? When hiring spans hundreds of thousands of roles - from warehouses to tech hubs - the answer isn’t just more recruiters. It’s smarter systems, better data, and deep analytics. In this episode, David Green is joined by Ashish Parulekar, Director of Data Science an…
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#663: AI in retail marketing with Uldis Baumerts, Bryj
27:23
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As AI reshapes the retail advertising landscape, are you leveraging it as a competitive advantage, or are you at risk of being left behind in a data-driven world? Today, we’re joined by Uldis Baumerts, Chief Operating Officer of Bryj Technologies, a leader in driving AI-powered innovations for the retail industry. Uldis has extensive experience in …
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The Disney Magic: Lessons Every Business Can Use Today
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Released date: April 2025 Episode Number: 233 Name of the guest: Vance Morris Why You Can't-Miss This Episode In this magical episode, Vance Morris shares powerful customer experience strategies straight from the Disney playbook. As a former Disney cast member and a business owner who successfully adapted these strategies into non-glamorous industr…
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AI Fundraising Agent Experiments Hint At Potential Glimpse Into Future of Fundraising 🪄 (news)
20:25
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In this week's episode of Nonprofit Newsfeed by Whole Whale, George and Nick dive into an engaging discussion packed with insights for nonprofit enthusiasts. AI in Fundraising: The conversation shifts to an intriguing experiment reported by TechCrunch, where Sage Future, backed by Open Philanthropy, tasked AI models with fundraising for charity. Th…
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