Best Sr&ed Podcasts (2025)

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Episode 1621 - Heroes Con: Elliana Esquivel! 47:01

3d ago47:01

47:01

Jimmy went down to Charlotte, NC for Heroes Con. One of the best comic conventions around! A great weekend of friends, interviews, auctions, food, drinks and fun. He got 11 interviews total! In this episode, you'll hear his talk with new artist Elliana Esquivel. A fellow Filipino, they talked about how The Philippines influenced her, the significan…

1
Mastering Customer Onboarding in SaaS with Gary Yau Chan, Founder @ Clarity Inbox 47:48

3d ago47:48

47:48

Summary In this episode of SaaS Therapy, Todd Kirk interviews Gary Yao Chan, co-founder of a startup, Clarity Inbox. They discuss the importance of customer onboarding calls, the transition from sales-led to product-led growth, and strategies for improving user experience and retention. Gary shares insights from his experience conducting hundreds o…

1
Episode 1620 - Heroes Con: Bridgit Connell! 46:41

9d ago46:41

46:41

Jimmy went down to Charlotte, NC for Heroes Con. One of the best comic conventions around! A great weekend of friends, interviews, auctions, food, drinks and fun. He got 11 interviews total! In this episode, you'll hear his talk with old pal Bridgit Connell. Besides talking her new LADY BALTIMORE series, they derail and talk about squirrels, Bourbo…

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SportsLit (Season 9, Episode 4) - Tim Cherry (Producer) - The Don Cherry Story, by his Daughter, Cindy Cherry 1:03:45

12d ago1:03:45

1:03:45

Don Cherry’s Coach's Corner segment on Hockey Night in Canada ended abruptly in 2019. Was it ever going to happen any other way? Controversial and entertaining, Cherry spoke his mind to the country for 37 years in the aforementioned first intermission segment. On Nov. 9, 2019, going over the top met with the times at hand and the contemporary media…

1
Episode 1619 - Heroes Con: Jenna Cha! 58:40

11d ago58:40

58:40

Jimmy went down to Charlotte, NC for Heroes Con. One of the best comic conventions around! A great weekend of friends, interviews, auctions, food, drinks and fun. He got 11 interviews total! In this episode, you'll hear his talk with soon to be superstar artist Jenna Cha. They talked about her horror comics including THE SICKNESS, drawing horror, t…

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Episode 1618 - Heroes Con: Daniel Govar! 35:09

11d ago35:09

35:09

Jimmy went down to Charlotte, NC for Heroes Con. One of the best comic conventions around! A great weekend of friends, interviews, auctions, food, drinks and fun. He got 11 interviews total! In this episode, you'll hear his talk with good pal Daniel Govar. They talked about his massive amount of work that involves elephants, dragons and Star Wars! …

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Episode 1617 - Heroes Con: Kayla E! 49:27

11d ago49:27

49:27

Jimmy went down to Charlotte, NC for Heroes Con. One of the best comic conventions around! A great weekend of friends, interviews, auctions, food, drinks and fun. He got 11 interviews total! In this episode, you'll hear his talk with the amazingly talented Kayla E. We talk her incredible debut graphic novel PRECIOUS RUBBISH, childhood trauma, art s…

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Unlocking SaaS Success: Insights from Season Four with Todd Kirk and Casey Trujio 35:31

10d ago35:31

35:31

In this episode of SaaS Therapy, hosts Todd Kirk and Casey Trujillo reflect on the key themes and insights from the past season. The conversation highlights memorable guests and their contributions, as well as the challenges faced by B2B SaaS companies in serving diverse customer needs. Looking ahead, they are excitement for the upcoming season and…

1
Episode 1616 - Heroes Con Recap w/ Bobby Timony! Interview w/ Laura Martin! 50:36

12d ago50:36

50:36

Jimmy went down to Charlotte, NC for Heroes Con. One of the best comic conventions around! A great weekend of friends, interviews, auctions, food, drinks and fun. He got 11 interviews total w/ Laura Martin, Kayla E., Bobby Timony, Monica Gallagher, Bridgit Connell, Daniel Govar, Jenna Cha, Elliana Esquivel, Stephane Roux, Jay Kalagayan and Sukesha …

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The secrets to effective customer communication, with Irwin Hipsman, Founder of Repetitos 39:55

19d ago39:55

39:55

In this episode of SaaS Therapy, Todd Kirk and Casey Trujillo discuss the critical importance of maintaining accurate customer contact data in B2B SaaS companies with guest Irwin Hipsman. They explore the common pitfalls organizations face regarding data management, the necessity of effective segmentation, and the role of cross-functional teams in …

1
Episode 1615 - Hellbound For Heroes Con! 33:20

19d ago33:20

33:20

Reviews: Batman H2SH, Giant Size-Xmen #1, Revival series premiere, Lilo & Stitch, Lost in Starlight, Predator: Killer of Killers Jimmy is heading down to HEROES CON, one of his favorite conventions! He's got a load of interviews lined up as usual and can't wait to see friends, make new ones and have some delicious eats at Mert's! If you are doing t…

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Every Founder Needs To Sell w/ Frederic Kerrest (Co-Founder, Okta) 38:34

26d ago38:34

38:34

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling Every founder needs to sell. If you're not comfortable selling, then get comfortable. I see too many founders think that once they've secured the first revenue & gotten Series A they can hire a professional sales team. Wron…

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Investing in Customer Success: A Strategic Move with Kelly Hall, CCO @Quickbase 45:23

26d ago45:23

45:23

In this episode of SaaS Therapy, Kelly Hall, Chief Customer Officer at QuickBase, discusses building a customer-centric culture through emotional intelligence, vulnerability, and human connection. She emphasizes delivering real value, fostering trust, and understanding both customers and employees as individuals. Kelly also shares her journey as a …

1
Episode 1614 - Season Finales & a Premiere! 27:18

27d ago27:18

27:18

Jimmy decides to catch up on some season finales and even a premiere! He got regular reviewer Melissa, new reviewer Kirstie and even Producer Joe to send in their thoughts on one show each. SPOILERS abound in our reviews so be warned. Some had very controversial seasons. Some were just outstanding. Some were even just a big pile of fun. What did we…

1
Episode 1613 - 20th Anniversary Show w/ Michael Emerson/Greg Pak/Cynthia Von Buhler! 1:22:45

1M ago1:22:45

1:22:45

Jimmy and Producer Joe celebrate their 20th anniversary with a special live recording with guests Michael Emerson, Greg Pak and Cynthia Von Buhler. While a bit last minute due to schedules & other glitches, it all came together nicely! As usual, Jimmy wrote some silly parody songs and sang them along with the CNI Chorus consisting of Sara Garfinkel…

1
Rule of 40 vs Grow At All Costs w/ Mark Wayland (CRO, Box) 40:30

1M ago40:30

40:30

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠⁠⁠⁠https://clickhubspot.com/scienceofscaling⁠⁠⁠⁠ When budgets are tight and every rep needs to perform, you need force multipliers, not more headcount. Sometimes you need Rule of 40 -- a private equity orientation that can still lead to great success for the founde…

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SportsLit (Season 9, Episode 3) - Ronnie Shuker (Journalist) - The Country and the Game: 30,000 Miles of Hockey Stories 56:40

1M ago56:40

56:40

There is an unending well of culture to draw from when it comes to hockey in Canada. Ronnie Shuker's bucket is full after driving across the country, 30,000 miles (or roughly 50,000 kilometres for you hosers!) in all. After traversing the "true north", Shuker (Editor-at-Large, The Hockey News) emptied his experiences over 244 pages giving further c…

1
How to Pivot The Model, The Playbook & The Team When The Macro Changes w/ Carina Brockl (fmr. CRO, Aurora Solar) 38:59

1M ago38:59

38:59

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling You've navigated your company to unicorn status. Crack the champagne, ring the bell, and hang the banner. Only, months later the macro changes. Now, you need to pivot the model, pivot the playbook, and pivot the team. Today…

1
Episode 1612 - Check These Out! 30:40

1M ago30:40

30:40

Jimmy has more recommendations for you! Some comic books, some TV, some film...maybe SOME things you might like! Let us know what you think if you've checked them out. And if you have any recommendations of your own. Also, get a hold of us! Thanks for listening!

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GTM in the AI Era w/ Andy Shorkey (CRO, Writer) 37:52

2M ago37:52

37:52

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠⁠https://clickhubspot.com/scienceofscaling There's tremendous conviction that AI is eating the software ecosystem. Well, today we speak with Andy Shorkey (CRO, Writer). Not only is he navigating all the complexities of bringing native AI products to market, he's al…

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The Future of Customer Education in SaaS, with Todd Kirk and Casey Trujio 33:28

2M ago33:28

33:28

On this host-only episode of SaaS Therapy, Todd Kirk and Casey Trujillo discuss the challenges and opportunities within customer education in SaaS organizations, the disconnect between customer education teams and their impact on business outcomes, emphasizing the need for radical change in how customer education is approached. They understand the …

1
How to Cold Call When 90% Hang Up (Roleplay) 22:17

2M ago22:17

22:17

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling Send me your cold calls! Email us at [email protected]. I'll help you set more meetings &. we'll use your call in an upcoming video. So Producer Matthew fails at cold calling. But he learns the framework that ac…

1
Unlocking customer insights in SaaS, with Lauren Oswald, UX and market researcher 45:27

2M ago45:27

45:27

Hosts Todd Kirk and Casey Trujillo are joined by UX and market researcher Lauren Oswald to explore the critical aspects of understanding customer needs in the SaaS industry. They discuss the importance of gathering context for data interpretation, overcoming internal biases, and the necessity of humility and trust in research. Lauren emphasizes the…

1
Episode 1611 - Mining Thunderbolt Sins in the Underworld Go! 21:36

2M ago21:36

21:36

Reviews: Star Wars: Tales of the Underworld, Teen Titans Go!, The Walking Dead: Dead City s2 premiere, A Minecraft Movie, Sinners, Thunderbolts* Some TV/film catch-ups! Jimmy crams in a bunch of things for his viewing pleasure and your listening delight. Did you see any of these? What were your thoughts? Let us know! Also, get a hold of us! Thanks …

1
Episode 1602-1610? - FCBD Random Reads! 22:57

2M ago22:57

22:57

Reviews: All In 2025 Special Edition #1, Conan: Scourge of the Serpent #1, Fantastic Four/Giant-Size X-Men #1, Speed Racer #0, Star Wars: Young Jedi Adventures/Avatar: The Last Airbender #1,Disney Stitch! #1 It's a Free Comic Book Day review special! Jimmy chose 6 random FCBD books to review. Some good lead ins into their upcoming series. But what'…

1
The Founder Selling to Professional Sales Transition w/ Dmitry Shevelenko (CBO, Perplexity) 39:59

2M ago39:59

39:59

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling Perplexity is attempting something no one thought possible: Challenging Google for search dominance. Dmitri Shevelenko was advising five different orgs, before fully signing on to Perplexity. What energy and pull he found …

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Navigating the evolving landscape of CS with Madison Hall, Director of CS at RingCentral 49:09

2M ago49:09

49:09

Join Todd Kirk and Casey Trujillo today for a conversation with Madison Hall, Director of Customer Success at RingCentral. Madison shares her journey from an individual contributor to a leadership role, emphasizing the importance of customer success in driving revenue and retaining customers. Learn more about the evolving landscape of customer succ…

1
The Day-One Enterprise Strategy w/ Ed Calnan (Co-Founder, Seismic) 39:30

2M ago39:30

39:30

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling Imagine passing $5 million with three customers. That is whale hunting. Going after big customers with big deals from day one isn't advisable. But sometimes it's the only path. Today, Ed Calnan (Co-Founder and Fmr. CRO, Sei…

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The two-hump problem in Customer Education with Dave Derington, host of CELab podcast 53:06

2M ago53:06

53:06

This is part 2 of a conversation between Todd Kirk and Dave Derington! Find part 1 on Dave's podcast CELab: https://customer.education/podcast/episode-155-todd-kirk-brainstorm-the-two-hump-problem/ In this episode, they focus on the 'two hump problem' that represents the gap between scaled and high-touch learning with customer education. They explo…

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Episode 1601 - Kathleen Kim (Sesame Street's Ji-young)! 1:21:45

2M ago1:21:45

1:21:45

Jimmy sat down with famed Sesame Street puppeteer Kathleen Kim! Kathleen is the voice/puppeteer for the first Asian-American puppet on Sesame Street, Ji-young. They talked about how she got into puppetry, her early love of muppets, working with Awkwafina, how she finds her character voices, growing up Korean-American, fave foods, K-pop and so much …

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Episode 1600 - Remembering the Early Podcasting Years w/ Charlito (Indie Spinner Rack)! 1:32:13

2M ago1:32:13

1:32:13

Jimmy and Producer Joe celebrate their 1600th episode w/ a long and fun talk! They chat about favorite moments and guests, current likes in comics/TV/film/streaming and more. Old pal Charlie LaGreca aka Charlito of the former awesome Indie Spinner Rack joins us for the last 30 minutes to reminisce about the early days of podcasting, the podcast are…

1
Episode 1599 - Top 3 Multiplied! 26:40

2M ago26:40

26:40

Jimmy and Producer Joe have some recommendations for you! Joe's are eclectic and awesome as always. Jimmy's are of course also great! All good stuff for you to check out. A cool mix of books, comics, TV, film and music. Give them a shot if you're interested! You just might like them as much as we do. Also, get a hold of us! Thanks for listening!…

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Episode 1598 - Ooh! More Comic Book Reviews! 20:50

2M ago20:50

20:50

Reviews: Absolute Flash #1-2, GI Joe: Silent Missions - Beachhead/Jinx/Roadblock/Spirit, Golden Rage: Mother Knows Best #1, Vatican City #1 Jimmy does some catch-up on some comic books. We get superheroes, soldiers, bad ass older ladies and vampires. What a mix! Does Absolute Flash continue the awesomeness of the great new line from DC? Do the GI J…

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Episode 1597 - Wow! More TV/Streaming Reviews! 35:51

2M ago35:51

35:51

Reviews: Andor s2 premiere, Black Mirror s7, Daredevil: Born Again s1, Doctor Who s15 premiere, The Last of Us s2, Lazarus s1, Super Duper Bunny League series premiere, The Wheel of Time s3. Jimmy does some catch-up on TV/streaming shows and boy howdy are some of them heavy! But some are lighter which balances it all out. Does Andor season 2 hold u…

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The Critical Importance of Focusing Your ICP w/ Dan Sperring (Founder, AlignICP) 33:10

2M ago33:10

33:10

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling Companies with a very tightly defined ICP that is operationalized on the frontline spend 50% less on sales and marketing. They have CAC payback periods that are 24% shorter than the mean, and those ICP customers have a 42…

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Understanding certifications in Customer Education with Debbie Smith, President of CEdMA 44:23

3M ago44:23

44:23

Hosts Todd Kirk and Casey Trujillo welcome Debbie Smith, president of CEdMA, to discuss the evolving landscape of customer education and the importance of certifications. Debbie shares insights on how customer education can drive business outcomes, the role of certifications in enhancing partner success, and the legal implications surrounding certi…

1
How to Close Your First Million Dollar Deal 24:43

3M ago24:43

24:43

Grab our guide to transform your sales approach: ⁠https://clickhubspot.com/zrjp The amount of personalization is off the charts. The amount of time and money you're willing to invest is enormous. Because it's a million dollar deal. I'll walk you through how to navigate complex Decision Making Units, adapt your entire sales playbook for enterprise d…

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Episode 1596 - KICx: Peter Rostovsky! 41:06

3M ago41:06

41:06

Jimmy went up to Kingston, NY to attend the 2nd annual Kingston Independent Comic Expo (KICx)! Producer Joe produces it with friends Cris Livecchi & Kevin Michael Rowe. It's held in a small spot in a church w/ over 40 exhibitors. Jimmy got 4 interviews with the likes of Jeremy Holt, Annie Dwyer, Jonathan Baylis and Peter Rostovsky. In this episode,…

1
Episode 1595 - KICx: Jonathan Baylis! 20:22

3M ago20:22

20:22

Jimmy went up to Kingston, NY to attend the 2nd annual Kingston Independent Comic Expo (KICx)! Producer Joe produces it with friends Cris Livecchi & Kevin Michael Rowe. It's held in a small spot in a church w/ over 40 exhibitors. Jimmy got 4 interviews with the likes of Jeremy Holt, Annie Dwyer, Jonathan Baylis and Peter Rostovsky. In this episode,…

1
Episode 1594 - KICx Recap! Interviews w/ Jeremy Holt & Annie Dwyer! 39:05

3M ago39:05

39:05

Jimmy went up to Kingston, NY to attend the 2nd annual Kingston Independent Comic Expo (KICx)! Producer Joe produces it with friends Cris Livecchi & Kevin Michael Rowe. It's held in a small spot in a church w/ over 40 exhibitors. Jimmy got 4 interviews with the likes of Jeremy Holt, Annie Dwyer, Jonathan Baylis and Peter Rostovsky. In this episode,…

1
Scaling CS starts with tech touch, with Joe Di Grande, top CS industry voice 43:26

3M ago43:26

43:26

In this episode of SaaS Therapy, Todd Kirk and substitute co-host Debra Wilson chat with Joe Di Grande, a former VP of Customer Success turned CS consultant. They explore the concept of "tech touch" in customer success, emphasizing its importance in scaling businesses and enhancing customer experiences. Joe provides practical advice on when to adop…

1
Perfecting a Bottoms Up & Top Down Sales Motion w/ Chris Merritt (Founding CRO, Cloudflare) 32:00

3M ago32:00

32:00

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling What if I told you to build the sales team that doesn't talk about price or packaging? That doesn't even do discovery or qualification on budget or authority on the first call? You'd think I'm crazy. Chris Merritt (Foundin…

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The CSM mindset shift from relationships to revenue with Noah Little, CSM coach 49:53

3M ago49:53

49:53

In this episode Todd Kirk and Casey Trujillo bring on Noah Little, an experienced Customer Success Manager coach, who shares his journey and insights into the evolving role of CSMs. Noah discusses the importance of focusing on revenue generation rather than just relationship management, introducing his Revenue Impact Framework. He emphasizes the ne…

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Episode 1593 - KICx Special w/ Producer Joe/Cris Livecchi/Kevin Michael Rowe! 50:27

3M ago50:27

50:27

Reviews: Absolute Martian Manhunter #1, Adventure Time #1, Doom's Division #1, The Last Boy #1, Universal Monsters Presents: The Mummy #1 Producer Joe comes back to co-host this special episode. Jimmy welcomes him and his fellow KICx (Kingston Indepent Comic Expo) co-founders Cris Livecchi and Kevin Michael Rowe. It's the 2nd year of the expo and …

1
Episode 1592 - More Movie Reviews! 29:16

3M ago29:16

29:16

Reviews: Batman Ninja vs. Yakuza League, The Electric State, Mickey 17, Revelations, Snow White Catching up on some movies! Jimmy checks out these 5 films and gives his thoughts. Thanks to Marta and Melissa for sending in their reviews on one movie each as well. Does the new BATMAN NINJA live up to the original? How many Mickeys do we see in MICKE…

1
Episode 1591 - More TV/Streaming Reviews! 21:22

3M ago21:22

21:22

Reviews: Generation Z, Harley Quinn s5, Invincible s3, Newtopia s1, Sakamoto Days, The Wheel of Time s3, Win or Lose s1 Catching up on some TV/Streaming shows! Jimmy checks out these 7 shows and gives his thoughts. Is GENERATION Z or NEWTOPIA the better comedy zombie series? Just how brutal does INVINCIBLE get? Does Jimmy get THE WHEEL OF TIME yet…

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Create a Billion Dollar Sales Culture w/ Greg Holmes (CRO, Zoom) 38:10

3M ago38:10

38:10

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling We all know Zoom. The company that helped society get through the global pandemic. But before they even had a dollar in revenue, Greg Holmes was the first sales hire and built the team. When Greg left the company, Zoom was …

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Predictable, Scalable, Revenue w/ Ron Gabrisko (CRO, Databricks) 35:56

3M ago35:56

35:56

Get the Science of Scaling Database! Real Playbooks from Billion-Dollar Companies: ⁠⁠https://clickhubspot.com/scienceofscaling Start the GTM section of your investor pitch deck with three words: Predictable, Scalable, Revenue. I don't know why it works so well. It seems so intuitive, but like every investor's like, "I love this guy! That's what I w…

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