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B2BiQ

Seth Adler

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B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.
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Have you given up on your dream lifestyle because it just seems too difficult or too far out of reach? Jordan Adler is ranked one of the top networkers in the world and a #1 Amazon Best Selling Author of Beach Money. But he wasn’t an overnight success. Jordan’s dynamic presentations and mesmerizing stories inspire belief and action. Join Jordan and his guests on the journey to living a Beach Money Life!
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Join Jordan Adler and his guest, Jared Maidenberg, as they dive into the exciting world of residual income and the transformative lifestyle it can create. Broadcasting from Jerome, Arizona, and the picturesque beaches of Nicaragua, Jared shares his journey from a life confined by conventional jobs to becoming "The Sovereign Surfer." Discover the pa…
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In this episode of the Beach Money Podcast, host Jordan Adler invites longtime friend and business partner Ian Lenhart to discuss the journey to building a beach money lifestyle. Ian shares how his passion and ambition led him from reading Jordan's book to creating the Beach Money cigar, and ultimately, to becoming a successful entrepreneur alongsi…
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Join host Jordan Adler and his close friend, Dave Wilkerson, on the Beach Money Podcast, where they dive into the world of entrepreneurship and living a life of freedom—whether it's on the beach or in the mountains. In this episode, Dave shares his experiences and wisdom gained from years of business success, including his transition from a corpora…
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Join Jordan Adler in this exciting episode of the Beach Money Podcast as he chats with long-time friend and multifaceted entrepreneur, Seth Grabel. Known for his acrobatic magic performances on America's Got Talent and his successful ventures in commercial real estate, Seth shares how he seamlessly blends his passions for magic and property investm…
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2025 is an era of transformation for Global Business Services. Whether it’s operating model transformation, process transformation, or digital transformation, expectations are high. We expect these initiatives to dramatically reduce operating costs, improve cross-functional alignment, and increase customer loyalty. However, more often than not, the…
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This episode is the 3rd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON’s largest event. The event bought together over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunity to interview some of the shared services leaders onsite about their career-paths. In this episod…
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This episode is the 2nd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON’s largest event. The event bought together over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunity to interview some of the shared services leaders onsite about their career-paths. In this episod…
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Last month I was lucky enough to go to Shared Services & Outsourcing Week America, SSON’s largest event attracting over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunity to interview some of the shared services leaders onsite about their career-paths. Over the next few weeks we will be releasing several episodes prof…
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Welcome to the Beach Money Podcast with Jim Klauck, where we dive into fascinating stories of entrepreneurial journeys. In this episode, we have Chip McCann, a close associate of Jordan Adler, who shares his inspiring transition from the corporate world to a successful business in home automation. Discover how a chance meeting with Jordan Adler at …
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The shared services model has typically been one of cost-savings, with organizations saving millions of dollars by offshoring work to low-cost locations. However, as the model has become more mature, creating dramatic cost-savings becomes more difficult – as the changes that produce results (such as standardization and centralization) have already …
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In this episode of the Beach Money Podcast, host Jim Klauck sits down with Russ DeVan, a close friend and mentee of Jordan Adler, to discuss the transformative power of network marketing and how it can lead to what Russ terms the 'Beach Money life'. Russ, a seasoned coach, entrepreneur, and founder of Success by Design Global, delves into his visio…
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As we head into 2025, the business world is transforming at lightning speed—we’re seeing new evolutions in the world of AI almost weekly, there is a huge and much needed focus on sustainability, a push for automation, and naturally, there is an incredibly dynamic political and economic environment, all which have an impact on GBS. They say forewarn…
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Join media magnet Jill Lublin as she unveils the secrets to gaining free publicity and media exposure. Discover how to position yourself as an expert and create powerful messages that attract leads and prospects. Learn about the modern landscape of publicity, leveraging social media, podcasts, and blogs to amplify your presence. Jill shares her ins…
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Welcome to the Beach Money Podcast! Join Jim Klauck and Callie Teegardin as they dive into the transformative journey of leaving behind the corporate world to embrace a life of freedom and flexibility. Discover what the Beach Money lifestyle means to them, as they share their personal stories of breaking free from the traditional 9 to 5 grind and c…
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Did you know that, according to SSON's State of the Industry Report 2024, over half of the SSO/GBS leverage outsourcing? However, the nuanced landscape of outsourcing can make talent management all the more difficult. So, in this week's episode, we delve into the critical talent management decisions shared services leaders face. We're joined by Bra…
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Join host Jim Klauck on this episode of the Beach Money Podcast, as he interviews the inspiring Gayle Zientek. From marrying her high school sweetheart to raising three children and starting a second career in real estate at the age of 44, Gail shares her remarkable life journey. Gayle talks about the challenges and rewards of her early years, her …
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In this week’s episode we delve into the future of order to cash and the trends you should be looking out for in the next 12 months. We’re joined by Keith Cowart, Global Market Owner, Automated Finance at FIS, who gives his expert advice on improving order-to-cash processes. This includes how to create a consumer-like experience, assessing customer…
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Welcome to the Beach Money Podcast, hosted by Jim Klauck. In this episode, Jim is joined by DJ Barton, a top earner in the travel industry, who shares his inspiring journey and the creation of Levarti, a revolutionary travel savings program. DJ discusses how he and his business partner leveraged their combined experience to create a company that of…
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Join host Jim Klauck on the Beach Money Podcast as he engages in an enlightening conversation with Al Thomas, a longtime friend of Jordan Adler. In this episode, Al shares his remarkable journey in network marketing and the principles that have allowed him to live a life of financial freedom and endless travel. From his early days of mentorship und…
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In this week's episode SSON talks to Wendy Walker, Solution Principal of Tax Information Reporting at Sovos, about IRS Modernization. Wendy unravells the always complicated world of tax and breaks down exactly what the latest IRS Modernization involves, how it will impact data protection and security, and the steps organizations should take to prep…
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This week we're talking to Jonathan Tam, Head of APAC People Services, foodpanda. Jonathan is an experienced People Leader with more than 20 years in Operations and Project Management. He has supported areas across Customer Service, Information Technology, Banking and Finance, and Human Resource Delivery. Jonathan will be speaking at SSON’s SSOW Ph…
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Welcome to another inspiring episode of the Beach Money Podcast! Today, Jim Klauck sits down with Jim Packard, a longtime friend and business partner of Jordan Adler, to delve into a captivating story of perseverance, consistency, and success in the world of network marketing. Jim Packard shares his journey from his early days selling greeting card…
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Last month, SSON ran one of their most successful Shared Services & Outsourcing Week Europe’s ever! Over 900 shared services and outsourcing professionals joined together in sunny Lisbon to discuss everything from Generative AI to change management to process intelligence. In order to give you a flavour of the trends discussed, we asked 10 speakers…
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Reigniting Human Connection: A Game Changer for Today's Mental Health Challenges In this insightful episode of Beach Money Podcast, host Jim Klauck brings in a special guest, Grey, a visionary creator, who revolutionizes interpersonal interaction through his card game, Purpose. In a fast-paced digital world where mental health issues are escalating…
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This week we spoke with Karan R Bhatia, Head of GBS Asia Hub, Sanofi Consumer Healthcare. Sanofi recently set up a global business service center in Kuala Lumpur, Malaysia, which was a great success and able to grow quickly. In this episode Karan talks us through why Sanofi chose to set up in Malaysia, the challenges they overcame and how Karan’s o…
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In this episode of the Beach Money Podcast, our esteemed host Jim Klauck sits down with network marketing success story, Michelle Barnes. Known for her accomplishments in the health and nutrition industry, Michelle provides an engaging look into her life and work, sharing her journey towards financial independence and the meaningful impact she's ma…
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There are hundreds of stories of the benefits and opportunities that lie within AI, but when it comes to practical, real-life use-cases, the list gets smaller very quickly. That’s why we were delighted to interview Jannette Perez, AVP Finance, L’Oréal and Nathanael L’Heureux, Chief Solutions Ambassador, Oversight, about L’Oréal’s recent AI implemen…
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This week’s episode provides something a bit different, a glimpse into SSON’s largest event Shared Services & Outsourcing Week North America. The event, which ran at the end of March, attracted over 150 speakers and 1000 attendees. For those of you who weren’t able to make it, we wanted to provide a sneak peek and some of the key takeaways from ons…
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Last month, at SSON’s flagship event in Orlando, Allianz Services received the award for the World’s Best GBS. The award, which is hosted by SSON Research & Analytics, aims to identify a Global Business Services that represents "the world's best" based on contributing core value to the business in terms of cash, impact on working capital, margin an…
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Digital workflows are replacing paper-based processes, streamlining operations and improving efficiency. This trend is driving SSO/GBS to equip their workforce with the necessary digital skills to operate and excel in the new technology-driven ecosystem. As a result, talent capabilities are under the spotlight, with organizations focused on upskill…
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Discover an invigorating episode of the Beach Money Podcast with host Jim Klauck and guest Real Andrews - a motivational speaker, entrepreneur, and master of the 'beach money' lifestyle. Real recounts his transformation journey from experiencing fear and insecurity to finding empowerement and guidance through spirituality. This episode is a treasur…
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In this episode, Sally Fletcher, Head of SSON Digital, speaks to Akhilesh Kohli, GBS APAC Head, Philips, about the pivotal role played by Global Capability Centers (GCCs) in nurturing talent and fostering future value creation. Upskilling and ongoing learning are areas that Philips GBS has long prioritized. They also aim to fuel innovation through …
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In this power-packed podcast episode, Richard Brooke narrates a captivating tale of his adventures in the uncharted territory of network marketing. The narrative weaves in personalities that influenced his journey, particularly the eminent entrepreneur, Jordan Adler, author of "Beach Money". Listeners will get an intimate look at the origins of the…
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Cost saving has always been an absolute fundamental for shared services, however in the last few years, cost as a theme has slipped into the background, being overshadowed by a drive for value. This is all about to change. Cost as a focus is back, in a big way. With an age-old topic such as cost-savings, it’s important to re-examine best practices …
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In SSON’s most recent state of the industry report, we found that 63% of shared services are providing Order to Cash services to their enterprise! So we wanted to provide some advice and best practice in this area. That’s why this week on the podcast we invited Keith Cowart, from FIS to talk about what he sees as the trends set to transform AR. Som…
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Welcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global Business Services. Consistently one of the most innovative GBS’s in the world, Siemens are known for being at the forefront of digitalization and are o…
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In this enlightening episode of the Beach Money Podcast, host Jim Klauck interviews the celebrated network marketer and author Donna Johnson. Donna shares her inspiring 45-year journey in the network marketing industry, beginning from her teenage years. Growing up in Wisconsin, balancing competitive swimming with her burgeoning business passion, sh…
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So, we’ve reached the time of year where we start looking forward to 2024, and examining how we spend our time, where our priorities should lie and what we’re aiming to change and achieve for the year ahead. This can be in terms of career goals or goals for your business. In order to kick start that conversation and provide some inspiration we invi…
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On Episode 15 of 'The Beach Money Podcast' with Jim Klauck talks to Tony Ferraro We hope you find this episode of The Beach Money Podcast with your host, Jim Klauck beneficial to you and your business. Contact Jordan Adler - www.jordanadler.com/about Contact The Host, Jim Klauck - [email protected] Get Your Copy Of Jordan's Book Today ! Are …
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In this week’s episode we talk to Cristina Duta, Director Intelligent Automation, Global Business Services, Aecom, about the topic of How To Embrace A “We Are All Digital” Ethos Through Citizen Developers & Low-Code Solutions. We discuss how, in 2023, the boundaries between IT and the business are rapidly diminishing. The truth is that now “we are …
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Each year SSON run our Shared Services and GBS State of the Industry Survey. The survey provides crucial benchmarks on everything from people strategy to intelligent automation to what's driving shared services today. In this episode, SSON Research & Analytics, Chief Analyst, Barbara Hodge sits down with Tom Bangemann, Head of Data Development and …
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On episode 14 Kelly Falardeau joins 'The Beach Money Podcast' with Jim Klauck. Kelly believes that everyone should publish a book. Don't we all have a book in us? "I have a 100% success rate getting my clients on the best sellers list!" - Kelly Falardeau We hope you find this episode of The Beach Money Podcast with your host, Jim Klauck beneficial …
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This week Phil Searle, CEO and Chief Transformation Officer, Chazey Partners returns to the podcast along with Neil Spiers, SVP Global Business Services, Herbalife. In this conversation, the two dive into their lengthy partnership shedding light on “the art of the possible” in GBS. This includes, how Herbalife are now playing an increasingly strate…
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On this episode of 'The Beach Money Podcast' with Jim Klauck has a networking discussion with Nate Dominguez from BNI (Business Network International). "Networking Is What Gets Me Out Of Bed Everyday!" - Nate Dominguez We hope you find this episode of The Beach Money Podcast with your host, Jim Klauck beneficial to you and your business. Contact Na…
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In this episode we'll be talking about introducing Artificial Intelligence into the audit function. And about how this concept is about enhancement of human skill not its displacement. Machine learning isn’t mimicry of human intelligence. It teaches machines to perform tasks and then to progressively improve their performance. When we use AI and ML…
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On Episode 12 of 'The Beach Money Podcast' with Jim Klauck talks to Jared Yellin the founder of Project 10X. "I realized early in life that I was unemployable. I'm what you call a non tech, tech fuonder." - Jared Yellin We hope you find this episode of The Beach Money Podcast with your host, Jim Klauck beneficial to you and your business. Contact J…
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On this episode of 'The Beach Money Podcast', Jordan Adler interviews Jim Klauck and discusses how Jim helps his clients capture more business through podcasts and videos. Click on this link to get Jim's FREE audio book - The Radio Pitchman's Podcast Playbook. "Today, your prospects, clients, and customers are going online and researching what you …
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This week we're delighted to bring you an exclusive look at one of our top sessions from last month's online event, the Intelligent Automation World Series. In the session we spoke to Shail Khiyara, CEO, VOCAL , Amol Rajamane, Global Digital Automation Technology Leader, DuPont and Melanie Dunbeck, Automation Strategy & Enablement Lead, Kelly Servi…
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Episode 10 of 'The Beach Money Podcast' with Jim Klauck exposes the life of a real winner! Howard Partridge from Phenomenal Business Coaching joins Jim today on the podcast. "I'm originally from L.A. (Lower Alabama!). I grew up very poor in Mobile, Alabama and there were 7 kids living in a little 600 square foot shack. The roof was so bad on that h…
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Episode 9 of 'The Beach Money Podcast' with Jim Klauck exposes the life of a real winner! Beyond Wynn joins Jim today on the podcast. "I only focus on one real estate market - that's Cleveland, Ohio. I understand this market the best. Cleveland is one of the hottest markets in the country!" - Beyond Wynn Enjoy this new episode of The Beach Money Po…
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