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Why Friction Data May Be Blocking Your AI Transformation
Manage episode 490526882 series 1437045
Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
2025 is an era of transformation for global business services. Whether that’s operating model transformation, process transformation or digital transformation. The expectations we put on our transformations are high, we expect them to dramatically cut operating costs, give us an edge over the competition and increase customer loyalty. However, more often than not, these transformations fail – and one of the primary reasons is the data! It all comes back to the data! That’s the data we input into our shiny new AI tools, the KPIs we track and how we analyze what we have.
With that in mind, SSON invited data and process expert Christophe Martel, CEO, Fount Global to talk to us about data – and specifically Friction Data.
Fount believe that “The future of work is flow” and their innovative solution looks at gathering friction data using the voice of your employees! Which helps remove friction and boost people’s productivity!
Note: During the episode we talk about an upcoming webinar Fount Global are hosting with PepsiCo and TI people on the 9th July 2025. If you are keen to join, sign up here.
110 episodes
Share
Manage episode 490526882 series 1437045
Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
2025 is an era of transformation for global business services. Whether that’s operating model transformation, process transformation or digital transformation. The expectations we put on our transformations are high, we expect them to dramatically cut operating costs, give us an edge over the competition and increase customer loyalty. However, more often than not, these transformations fail – and one of the primary reasons is the data! It all comes back to the data! That’s the data we input into our shiny new AI tools, the KPIs we track and how we analyze what we have.
With that in mind, SSON invited data and process expert Christophe Martel, CEO, Fount Global to talk to us about data – and specifically Friction Data.
Fount believe that “The future of work is flow” and their innovative solution looks at gathering friction data using the voice of your employees! Which helps remove friction and boost people’s productivity!
Note: During the episode we talk about an upcoming webinar Fount Global are hosting with PepsiCo and TI people on the 9th July 2025. If you are keen to join, sign up here.
110 episodes
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Similar to SSONext
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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continue reading
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