Podcast with in-depth book reviews and book discussions for fiction with strong female leads. Chats cover all genres such as historical fiction, psychological thrillers, young adult, contemporary fiction, suspense, and more. We pick one best-selling book per month to discuss. Since this is a full analysis, there will be spoilers. Join the discussion on social media @judgingmorethan Suggestions for our next book? Send us a message on social media! The team: Amber Gregg, Kate Ota, and James Moore.
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Customer Success, Renewals, and Expansion teams are told to own revenue, but they’re stuck on defense. They’re chasing lagging indicators, reacting to churn, and fighting for budget while leadership questions their impact. The old playbook isn’t working. If you’re waiting until customers raise their hand, you’ve already lost. It’s time to go on offense. The Growth Signal is the podcast for customer-facing leaders who aren’t here to play defense. We cut through the noise and focus on the sign ...
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’Inspiring Design’ with our host Rashan Senanayake, is the intersection of design, technology and education. Our featured guests are the best of the best, sharing their knowledge in design, global technologies, design thinking, industry standards and most importantly how it connects back to education. This is the way to transform new realities, enabling preferred futures.
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AI Won’t Replace You But Mediocrity Might with Maria Trysla
29:12
29:12
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29:12What if the real threat to your job isn’t AI...it’s apathy? In this episode of The Growth Signal, Alyssa Nolte sits down with Maria Trysla - two-time SaaS CEO and brand strategy powerhouse - to unpack what it actually takes to grow in the age of automation. From launching mobile data at Sprint to advising today’s fastest-growing startups, Maria sha…
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The One Question That Defines Real Customer Centricity with Laura Patterson
29:31
29:31
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29:31What does success look like—for your customer? In this episode, Alyssa Nolte sits down with Laura Patterson, co-founder of VisionEdge Marketing and a pioneer in customer-centric growth strategy. Together, they unpack the one question too many companies overlook—and why answering it could be the difference between transactional sales and long-term l…
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The Real Work Starts After the Sale: Why Adoption Needs a Human Strategy with Shannon Gregg
24:39
24:39
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24:39What if the biggest barrier to adoption isn’t the tech but the humans using it? In this episode, Shannon Gregg joins Alyssa Nolte to break down why so many software implementations fail after the deal is closed. They unpack the generational dynamics at play, the importance of building around actual user behavior, and how to rescue a rollout that’s …
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Stop Walking Around the Mountain: Build What Matters with Titus Jordan
25:25
25:25
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25:25What if the thing holding your business back isn’t strategy - it’s self-awareness? In this episode, Titus Jordan joins Alyssa to explore the messy middle of personal growth, branding, and building authentic customer relationships. They dive into the danger of shiny object syndrome, the power of daily discipline, and why clarity beats complexity eve…
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15 Minutes to Win the Renewal: Reinventing the QBR with Andrea Bumstead
28:46
28:46
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28:46What if your most dreaded meeting could become your most powerful? In this episode of The Growth Signal, Andrea Bumstead shares how one off-the-cuff comment turned into a viral framework that’s transforming customer success teams. We break down the "15-Minute QBR" - a radical approach that prioritizes emotional impact, renewals, and executive atten…
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Let the Customer Define Value with Brian Hansen
35:09
35:09
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35:09What if your most well-intentioned outreach is actually turning customers off? In this episode, Brian Hansen joins Alyssa to unpack the blind spots in post-sale relationships—and why so many Customer Success teams are stuck delivering “value” that no one asked for. They explore how to stop checking boxes and start building trust, with real talk on …
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Who Owns Revenue After the Deal? - Roundtable Replay
53:19
53:19
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53:19This roundtable originally aired live on Thursday, May 8th. Customer Success. Sales. RevOps. Everyone’s in the revenue pool, but no one agrees who’s swimming where. Join us for a real conversation (no slides, no fluff) about the messy overlap of post-sale ownership. What’s working? What’s broken? And where do we go from here? Featured guests: Jeff …
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Stop Segmenting by Spend: How to Truly Tailor Your CX with Kristen Hayer
26:13
26:13
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26:13Customer segmentation isn’t just a spreadsheet exercise—it’s the foundation of your entire customer success strategy. In this episode, Alyssa sits down with Kristen Hayer, CEO of The Success League, to unpack what most companies get wrong about segmentation, how investor pressure is reshaping CS priorities, and why B2B needs to finally catch up to …
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Great CABs Are Conversations, Not Decks with Irene Yam
22:02
22:02
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22:02If your Customer Advisory Board feels like a presentation, you’re doing it wrong. Irene Yam joins Alyssa to explain why the most effective CABs ditch the slide deck and prioritize real conversation. Drawing from 20+ years of experience leading executive programs, Irene shares what makes CABs work—from building trust to making room for off-script mo…
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High-Consequence Leadership: How Growth Leaders Can Make Faster, Smarter Decisions with Charles Browne
36:36
36:36
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36:36When the pressure’s on, most leaders default to speed—but moving fast without thinking clearly is what gets companies stuck. In this episode of The Growth Signal, Alyssa Nolte talks with Charles Browne, a seasoned executive and leadership coach, about the overlooked cost of rushing to solutions. Drawing from decades in the Navy, nuclear ops, and na…
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S05 : Ep. 08 : Next Generation of Mapping: Harnessing Digital Twins, Augmented Reality, 3D Modelling + more Featuring Amber Standley
40:47
40:47
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40:47The next generation of mapping is here! In this episode, our Rashan Senanayake sits down with design visionary Amber Standley, Co-founder and CEO of Terria, to explore the cutting edge of spatial technology and its future impact on our world. From her roots in creative design to pioneering in augmented reality and digital twins, Amber shares how he…
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This Is Not a Drill: How CS Burnout Became the Norm (and What to Do About It) with Bob Mathers
25:19
25:19
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25:19In this episode of The Growth Signal, we sit down with Bob Mathers—customer success coach, keynote speaker, and host of The Growth Mixtape—to explore the emotional toll of working in high-pressure CS environments. What starts with a conversation about trauma, perspective shifts, and boundary-setting quickly evolves into a deep dive on why CS profes…
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Trusted Advisors Drive Revenue Too: The Human Side of CS with Sabina Pons
24:22
24:22
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24:22In this episode of The Growth Signal, host Alyssa Nolte welcomes Sabina Pons, CEO & Chief Customer Officer at Growth Molecules, for a real, human conversation on the evolution of customer success—and why being a trusted advisor doesn’t mean avoiding revenue. Sabina shares her unconventional journey from PR to SaaS leadership, the gut-punch of getti…
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Stop Treading Water: The One Thing That Sets Strategic CSMs Apart with Alex Turkovic
23:13
23:13
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23:13In this episode of The Growth Signal, host Alyssa Nolte is joined by Alex Turkovic—customer success leader, podcast host, and the mind behind the Digital CS Maturity Model—for a hands-on conversation about how CSMs can stop running in circles and start making meaningful progress. They dig into: Why the most strategic CSMs don’t work harder—they wor…
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CX Starts With EX: Why Happy Teams Build Better Customer Experiences with JP Dumas
35:07
35:07
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35:07In this episode of The Growth Signal, host Alyssa Nolte sits down with Jean Pierre (JP) Dumas, a seasoned sales and CX leader with a track record of turning chaos into best-in-class teams. From his childhood selling seeds door-to-door in LA to leading massive CX transformations across telecom and travel industries, JP shares the pivotal leadership …
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Introducing The Growth Signal: The Podcast for Revenue Leaders Who Play to Win. Hosted by Alyssa Nolte and Amber Moore and designed for customer-facing teams, this podcast tackles the challenges of reactive growth strategies and offers proactive solutions. Each episode features insights from top experts who are transforming customer-facing teams in…
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Book Discussion: Listen for the Lie by Amy Tintera
31:53
31:53
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31:53Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Listen for the Lie by Amy Tintera. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, ins…
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Book Discussion: Shark Heart by Emily Habeck
30:01
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30:01Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Shark Heart by Emily Habeck. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, insights,…
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S05 : Ep. 07 : Spatial Computing: The Latest in VR / AR and XR, featuring Pradeep Khanna
45:30
45:30
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45:30We are in the era of a mixed reality – to be specific, many types of ‘realities’! Our host Rashan Senanayake speaks with Pradeep Khanna, a global thought leader and coach in immersive technologies, to explore the transformative world of Spatial Computing. Pradeep unpacks the fundamentals of Virtual Reality (VR), Augmented Reality (AR), and Extended…
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Book Discussion: Yellowface by R.F. Kuang
59:33
59:33
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59:33Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Yellowface by R.F. Huang. E ach month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, insights, a…
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S05 : Ep. 06 :Quantum Computing: The next step in human evolution? Featuring Stephanie Pons
45:10
45:10
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45:10‘Computing’ as you have never seen before, Welcome to the Quantum Era! Stephanie Pons (Deloitte Australia and part of the Quantum Technologies team), alongside our host Rashan Senanayake, explore the cutting-edge world of Quantum Computing (QC). Stephanie breaks down what exactly entails QC and why it’s crucial for our future, and how it differs fr…
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Book Discussion: Emily Wilde's Encyclopaedia of Faeries by Heather Fawcett
29:14
29:14
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29:14Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Emily Wilde's Encyclopaedia of Faeries by Heather Fawcett. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we…
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S05 : Ep. 05 : AI vs. Energy: A Critical Message For All featuring Yolande Strengers & Melissa Gregg
52:27
52:27
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52:27Each click costs us! In this international episode we explore the growing energy demands of artificial intelligence and what that means for our future. Alongside our host Rashan Senanayake, expert speakers Yolande Strengers (Professor of Digital Technology and Society at Monash University's Emerging Technologies Research Lab) and Melissa Gregg (an …
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Book Discussion: Legends and Lattes by Travis Baldree
26:36
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26:36Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Legends and Lattes by Travis Baldree. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, …
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S05 : Ep. 04 : Building 2.0: The Next Iteration of Architecture & Building Design featuring Chris Paterson
36:08
36:08
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36:08Join us in this episode as we explore the future of architecture with Chris Paterson, Principal Architect at Populous Brisbane. Chris shares his story and explains Building 2.0, including its technologies, sustainability practices, and the concept of Smart Buildings. He discusses the future of construction, its impact on conventional architecture, …
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S05 : Ep. 03 : Blockchain Technology: Underestimated, Yet Crucial for Industry Success featuring Amy-Rose Goodey
40:32
40:32
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40:32Are we living in a Black Mirror (Netflix) episode? Continuing our hunt for knowledge in understanding emerging technologies, this episode features Amy-Rose explains the fundamentals of blockchain technology, its importance for the future, and its impact on various industries. She highlights the need for blockchain education in schools, essential sk…
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S05 : Ep. 02 : Cybersecurity: Why Ignorance is no longer bliss featuring Brendan Newell & Adam Jacobs
45:25
45:25
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45:25In this episode inspiring emerging technologies, join Brendan Newell, General Manager of Cyberpathways, and Adam Jacobs, Managing Director and CEO of EdTechGroup, as they explore the crucial topic of cybersecurity. Covering the basics, Brendan and Adam define cybersecurity and its global importance, with a focus on Australia's unique challenges. Al…
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Book Discussion: Cassandra in Reverse by Holly Smale
32:33
32:33
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32:33Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Cassandra in Reverse by Holly Smale. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, i…
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S05 : Ep. 01 : Generative-AI & Education featuring Natalie Oostergo
39:58
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39:58Kicking off Season 5: Emerging Technologies, our Host Rashan Senanayake speaks with Associate Director Natalie Oostergo from the University of Southern Queensland exploring the impact of Gen-AI on Australian education. Natalie discusses the significance of Gen-AI for our future and its potential to revolutionise teaching and learning. She emphasise…
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Book Discussion: Iron Flame by Rebecca Yarros
48:29
48:29
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48:29Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Iron Flame by Rebecca Yarros. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, insights…
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S04 : Ep. 24 : Business Innovation & Quality Management Systems in Advanced Manufacturing featuring Kylie Warren
35:01
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35:01In this episode, join Dr. Kylie Warren, a pioneering figure in Advanced Manufacturing (AM), for an in-depth discussion on the aspects that result in business innovation within an exciting industry. Explore the nuances between quality control, assurance, and management systems, and discover their diverse applications across stakeholders within AM. K…
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Book Discussion: Fourth Wing by Rebecca Yarros
59:42
59:42
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59:42Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Fourth Wing by Rebecca Yarros. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts, insight…
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Book Discussion: Murder Your Employer by Rupert Holmes
25:48
25:48
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25:48Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book Club Discussion, we will have an in-depth analysis of Murder Your Employer by Rupert Holmes. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* Join our lively book club discussion as we share our thoughts,…
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Bonus Short Story Discussion: CHARLOTTE and THE UNDOING OF MAGGIE
12:19
12:19
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12:19Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this bonus Book club discussion, we discuss two short stories written by our own James Moore (CHARLOTTE) and Kate Ota (THE UNDOING OF MAGGIE). You won't want to miss this! The chat doesn't end here. Let us know your thoughts in the comment area or connect with us on social media. Enj…
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S04 : Ep. 23 : Concept to Construction: Design & Manufacturing Workflows Featuring Nathan Rice
42:39
42:39
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42:39Dive into the realm of design and manufacturing workflows with Nathan Rice, the innovative force behind iFab. Discover how concepts evolve into steel masterpieces through meticulous design and advanced manufacturing, powered by the technologies incorporating Augmented Reality, CAD and automation in future. Nathan unveils the crucial details of the …
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S04 : Ep. 22 : Augmented Reality X Design: How AR Can Transform The Way We Create & Design, Featuring Gwyllim Jahn
33:57
33:57
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33:57AR – The Technology that can transform the way we design & create! Join us as we delve into the captivating world of Augmented Reality (AR) with visionary expert Gwyllim Jahn (Co-founder and Creative Director of Fologram). Discover the background, applications, and future prospects of this groundbreaking technology that is reshaping industries and …
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S04 : Ep. 21 : Flying Cars : The Future is Here, Featuring Jacky Yang
32:26
32:26
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32:26Drive? Fly? No problem! In this episode, we present the futuristic concept of flying cars, brought to life by an advanced manufacturer: Pegasus. To speak about this amazing feat, this episode features the Chief Technical Officer (CTO) of Pegasus, Jacky Yang. Jacky with his unique background of helicopter piloting and driving / mechanical experience…
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S04 : E20 : AI x Creativity – Measuring the Unmeasurable Featuring Paul Browning
29:27
29:27
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29:27AI – the leading technological development in 2023. In this episode, we dive deep into the topic of AI and its impact on education with one of the leading Principals in the field, Dr. Paul Browning – Headmaster of St. Paul’s School, Brisbane. We start off by discussing the age-old question: Should we fear AI or embrace it? Pauls shares his insights…
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S04 : Ep. 19 : The Aerospace Sector – Design Thinking, Technologies and more… Featuring Karl Domjahn
37:26
37:26
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37:26Let’s fly! In this episode, we feature an aerospace sector prodigy Karl Domjahn, a Lead Propulsion Engineer at Gilmour Space Technologies. Karl begins by discussing the Aerospace industry's different aspects, such as defence, commercial, and space, and how they contribute to Australia's economy. The Aerospace industry provides direct employment to …
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Book Discussion: The Chemist by Stephenie Meyer
36:11
36:11
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36:11Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book club discussion, we will have an in-depth analysis of The Chemist by Stephanie Meyer. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* The chat doesn't end here. Let us know your thoughts in the comment a…
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Book Discussion: Reminders of Him by Colleen Hoover
45:04
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45:04Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book club discussion, we will have an in-depth analysis of Reminders of Him by Colleen Hoover. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* The chat doesn't end here. Let us know your thoughts in the comme…
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S04 : Ep. 18 : Design Thinking in the Future of Work & Education featuring Ariel Raz
44:53
44:53
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44:53Design thinking - It is the No. 1 transferrable skill for more than 85% of careers in 2030. This episode features one of the leading minds in design thinking, Ariel Raz - Head of Learning Collaborations at Stanford d.School. Coming from a non-design background, but with a unique experience in the education sector, Ariel goes on to discuss a unique …
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Book Discussion: The House Across the Lake by Riley Sager
33:35
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33:35Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book club discussion, we will have an in-depth analysis of The House Across the Lake by Riley Sager. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* The chat doesn't end here. Let us know your thoughts in the…
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S04 : Ep. 17 : Drones Technology with a purpose and how it relates to Education featuring Rob Sutton
29:00
29:00
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29:00One word – Drones. As Bill Gates once said, “Drones overall will be more impactful than I think people recognize in positive ways to help society.” To lead the way, this video episode (Click Here to Watch on YouTube) features Rob Sutton – The founder and CEO of the record-breaking Drones and AI consultancy: Mirragin Consultancy. Learning from his u…
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Book Discussion: Firefly Lane by Kristin Hannah
42:50
42:50
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42:50Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book club discussion, we will have an in-depth analysis of Firefly Lane by Kristin Hannah. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* The chat doesn't end here. Let us know your thoughts in the comment a…
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S04 : Ep. 16 : The Latest Innovations in Laser Technology and its Importance to 21st Century Education with Simon Moore
33:08
33:08
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33:08In this video episode we feature one of the leading minds in the laser technology sector Simon Moore (Director of sales at Trotec Australia) to unveil the latest innovations in laser technology. Simon shares how his passion for pushing the boundaries and continuously improving the use of laser technology has resulted in streamlining workflows and n…
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S04 : Ep. 15 : Industrial Design - One of the most integrated and versatile design careers with Tim Williams and Andrew Peterson
50:06
50:06
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50:06“Design isn't just what it looks like and feels like — design is how it works.” Steve Jobs (Founder of Apple Inc.). In an essence, this is what ‘Industrial design’ is all about and hence one of the most versatile and integrated design careers in the modern world. The experts on this episode – Tim Williams & Andrew Peterson (Industrial Designers and…
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Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book club discussion, we recap the first season and 20 episodes of the Judging More Than Just the Cover Podcast. It includes a rundown of rating statistics on reviewed books for the life of the podcast. What was our favorite book? Least favorite? Who's the harshest reviewer? Lis…
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Book Discussion: The Last Day by Luanne Rice
29:47
29:47
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29:47Team: Amber Gregg, James Moore, and Kate Ota. Episode Summary: In this Book club discussion, we will have an in-depth analysis of The Last Day by Luanne Rice. Each month, we discuss a different best selling novel with a strong female lead. *Spoiler alert for the conversation.* The chat doesn't end here. Let us know your thoughts in the comment area…
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S04 : Ep. 14 : Science + Design + Technology + Manufacturing = 21st Century Orthotics Industry with Dean Hartley
26:40
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26:40Combining the best of science, design and manufacturing, the Orthotics industry has been transformed with the integration of 21st century technologies such as CAD, SMART device scans, 3D printing etc. A leading expert in this industry, Dean Hartley (Chief Technical Officer of iOrthotics) shares his humble beginnings transitioning from conventional …
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