Who Owns Revenue After the Deal? - Roundtable Replay

The Growth Signal

This roundtable originally aired live on Thursday, May 8th.

Customer Success. Sales. RevOps. Everyone’s in the revenue pool, but no one agrees who’s swimming where.
Join us for a real conversation (no slides, no fluff) about the messy overlap of post-sale ownership. What’s working? What’s broken? And where do we go from here?

Featured guests:

Jeff Kushmerek

As the Founder and CEO of Infinite Renewals, I’ve dedicated my career to helping B2B SaaS companies achieve sustainable growth through seamless post-sale operations. With a passion for optimizing processes and scaling businesses, I work closely with SaaS leaders to ensure their post-sale journey is as successful as their initial sale.
What We Do: At Infinite Renewals, we specialize in transforming your customer success and services strategies. Our approach is data-driven, focusing on reducing churn, maximizing customer lifetime value, and creating scalable processes that drive predictable growth. We don’t just help you retain customers; we empower you to turn every client interaction into an opportunity for growth.
Why It Matters: In today’s competitive SaaS landscape, post-sale operations are the backbone of long-term success. My team and I understand the challenges that come with scaling operations while maintaining customer satisfaction. That’s why we tailor our solutions to your unique needs, helping you streamline operations and focus on what truly matters – your customers.
--

Anthony DeShazor

Anthony DeShazor is a go-to-market leader with extensive experience building post-acquisition revenue and services teams for companies ranging from early startups to public multinational corporations.
As a three-time Chief Customer Officer with three successful exits, Anthony has a proven track record of scaling from $0 to over $1 billion in ARR and leading teams of more than 300 members. His bachelor's degree in computer science from the University of Central Florida and master's degree in engineering from the University of Florida enable him to integrate technology and product teams into a cohesive strategy that drives customer value. He is a lifelong learner, consistently pursuing professional development courses at Dartmouth and earning various technical and professional certifications.
Anthony grew up in government housing in Florida, where he cultivated a strong work ethic and developed an appreciation for the power of opportunity. He found a passion for empowering others and refined his people-first leadership style during his 15 years as a pastor and minister. Anthony believes his most important role is building new leaders, with the most meaningful impact being the team members and mentees who have become senior executives.

Eleni Vorvis

I have 20 years of experience working on customer-facing teams. I began my career in sales and transitioned to customer success in 2009. Since then, I’ve held both individual contributor and leadership roles in various fast-growing companies. I thrive in a start-up environment and love mentoring and coaching others to reach their career potential. I hold an MBA from Babson College.
Currently, I focus on my fractional work in Customer Success, helping companies build scalable, customer-centric systems while ensuring alignment between cross-functional teams. I’m passionate about developing stra

Send us a text

Welcome to The Growth Signal, where we’re throwing out the old playbooks, and reimagining the Customer Experience.

Connect with Alyssa on LinkedIn

Connect with Amber on LinkedIn

Apply to be a Guest at TheGrowthSignal.com