Best Bestpractices Podcasts (2025)

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52. Preventative Maintenance Mistakes with Blake Koch of Filtertime 42:09

6d ago42:09

42:09

What are the biggest mistakes property managers make when it comes to preventative maintenance? In this episode, Marc and former NASCAR driver Blake Koch, CEO of Filtertime, reveal the secrets to a proactive maintenance strategy (and what NOT to do!) that protects your properties and saves money. Blake, drawing on his unique background, shares insi…

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From Jobsite to Boardroom: Jeff Forrest on Legacy, Leadership & Learning from Poker 29:39

6d ago29:39

29:39

In this episode of the People-First Builders Podcast, I’m joined by Jeff Forrest, successor and co-owner of WPC, a family-run construction powerhouse based in Central Florida. Jeffrey shares his journey from pushing a broom on job sites at 15 to leading one of the Southeast’s premier construction management firms. We dive into his unique career tra…

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Serving People First: How WPC Built Culture and Resilience Over 50 Years 44:07

14d ago44:07

44:07

In this episode of The People-First Builders Podcast, host Fletcher Wimbush sits down with Jeff Forrest Sr., President and CEO of WPC, a construction industry titan with over 45 years of hands-on leadership experience. From humble beginnings in 1979 to overseeing thousands of units across the Southeast, Jeff shares a candid look at the art of leade…

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51. Mistakes PMs Make When Talking To New Owner-Clients Leads With Jen Merritt Of Rentscale 55:30

20d ago55:30

55:30

Are you losing potential owner leads after the first call? Discover the crucial mistakes property managers make when speaking with potential owner-clients and learn how to transform those conversations into lasting partnerships. Jen Merritt of RentScale joins us to reveal the art and science including specific language cues that build connection, a…

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Paige Byrd — 20 Years to Break Ground: Building a Team Built to Last 22:42

28d ago22:42

22:42

In this episode of People First Builders, host Fletcher Wimbush sits down with Paige Byrd, Co-President of Thiel & Team, a seasoned leader in amenities-focused interior design and architecture. With over 30 years of experience, Paige shares the remarkable story behind the revival of the historic Baker Hotel and Spa in Mineral Wells, Texas — a proje…

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Transform the Experience, Transform Your Business 59:48

1M ago59:48

59:48

Dennis Moseley-Williams, founder of DMW Strategic Consulting, brings a fresh lens to the financial services industry through the concept of the “experience economy.” Dennis shares how financial advisors can grow their business by shifting from delivering services to staging experiences. Learn how the experience economy can help you deepen client re…

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50. What Small Property Management Companies Can Learn From Big Companies with Zac Maurais of Utility Profit 54:34

1M ago54:34

54:34

Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms util…

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Building with Heart: How Justin Bride Brings Integrity and Intention to Residential Construction 38:57

1M ago38:57

38:57

In this episode of the People First Builders podcast, host Fletcher Wimbush sits down with Justin Bride, CEO and founder of Ascent Contracting, to explore what it really means to lead with purpose in the construction industry. From his unconventional path—pivoting from a physics degree to a career in residential construction—to founding a company r…

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From Complaints to Culture: Leading with Purpose in the Trades with Traci Austin 34:05

1M ago34:05

34:05

In this episode of People-First Builders, host Fletcher Wimbush sits down with Traci Austin, Chief Talent Officer at Elevated Talent Consulting, to unpack one of the biggest leadership challenges in the trades: the blame game. Tracy, a lifelong advocate for transformational leadership in construction and the AEC space, shares how leaders can shift …

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Building Culture That Lasts: How Brandon Stanchock Keeps Turnover at 12% in the Trades 28:48

2M ago28:48

28:48

In this episode of the People First Builders Podcast, host Fletcher Wimbush sits down with Brandon Stanchock, CEO of SWF Industrial, to explore how authentic leadership and a true commitment to people-first values can transform a business. Brandon shares his journey from project management in power plant construction to leading a growing industrial…

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49. Strategic Thinking: How To Think 3 Steps Ahead For Company Growth, Pricing, Communication and Marketing 33:53

2M ago33:53

33:53

The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. Learn h…

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From Boots to Blueprints: How Sal Hernandez Scaled, Systemized, and Served His Way to a Successful Exit 23:40

2M ago23:40

23:40

From Field to Founder: How Sal Hernandez Scaled, Exited, and Now Coaches the Next Generation of Builders In this episode of People-First Builders, host Fletcher Wimbush sits down with Sal Hernandez — a veteran, serial entrepreneur, and former owner of a successful design-build firm. From humble beginnings mowing lawns with his father to scaling a f…

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From Sales Rookie to $70M Revenue Leader: Sam Rockaway’s People-First Playbook 23:14

2M ago23:14

23:14

In this episode of People First Builders, Fletcher Wimbush sits down with Sam Rockaway, Head of Sales at REDCOM Design & Construction, to unpack his remarkable journey from construction outsider to B2B sales powerhouse in the design-build space. 🔍 What You’ll Learn: How Sam turned a relationship-first mindset into an $8M average deal size The unusu…

1
Sales Success Starts with Relationships, Not Deals 38:48

2M ago38:48

38:48

Casey Jacox, sales leader and author of Win the Relationship, Not the Deal, turned his experience in sales and leadership into a career of coaching and mentoring professionals on building authentic relationships. He shares his expertise in building confidence, communication, and business development, offering strategies for advisors to strengthen c…

1
Designing Culture, Building Legacy: How Lance Cayko Scales Success Through People 26:04

2M ago26:04

26:04

From Farm Life to Design-Build Leadership: Lance Cayko’s People-First Journey What happens when a poor farm kid from North Dakota trades irrigation lines for blueprints? You get Lance Cayko, co-founder of F9 Productions—a thriving design-build architecture firm in Colorado—and one of the most intentional leaders I’ve met. In this episode of People …

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48. What Every Property Manager Needs to Know about Property Loans and Lending with Josh Heinz of LendingOne 55:55

2M ago55:55

55:55

Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. They discuss the critical differences between individu…

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47. How to Sell a Property Management Business with Deb Newell 1:05:55

3M ago1:05:55

1:05:55

Do you ever dream of selling your property management business one day? Or just curious about its current value? In this insightful episode, Marc chats with property management consultant Deb Newell about the ins and outs of selling a property management business. This conversation dives deep into key factors that influence a company's valuation, i…

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Mission-Driven Leadership: Creating a Transformational Client Experience 49:14

3M ago49:14

49:14

Scott Highmark, President of Mosaic Wealth, shares how his firm’s mission, vision, and values have become the foundation for driving growth, shaping culture, and delivering a transformational client experience. From fostering a team-first environment to aligning financial strategies with clients’ personal values, Scott breaks down how Mosaic integr…

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46. Bonus - Special Announcement From Second Nature with Thad Tarkington 28:24

3M ago28:24

28:24

Revolutionize Your Resident Experience with group rate internet for your single family home rentals! In this special bonus episode, Marc welcomes Thad Tarkington, co-founder and CEO of Second Nature, to unveil a groundbreaking product: group rate internet. Discover how this innovative offering provides FAST internet to residents at a discounted rat…

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The Best Strategies for Reducing Turnover in Blue-Collar Hiring with Core Matters' Ryan Englin 31:43

3M ago31:43

31:43

In this episode of the People-First Builders podcast, Fletcher Wimbush interviews the CEO of Core Matters, Ryan Englin. Ryan shares his journey from running a marketing company to specializing in recruiting for trades like HVAC, plumbing, and construction. He highlights the high turnover rates and the inefficiencies of traditional staffing agencies…

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Building a People-First Culture: Transforming the Construction Industry One Hire at a Time with Fletcher Wimbush 19:04

3M ago19:04

19:04

In the inaugural episode of the People-First Builders podcast, Josh Elledge of UpMyInfluence interviews the creator and host of the show, Fletcher Wimbush. Fletcher is the owner and CEO of Discovered.ai, Wimbush & Associates, Inc., and Integrity First. Fletcher addresses the significant talent shortages and shares strategies for effective hiring an…

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45. Disrespectful Tenants, Postcard Marketing, DIY Repair Videos, and Other Open Questions 37:25

3M ago37:25

37:25

Marc takes open questions from property managers on a variety of topics including effective strategies for handling disrespectful tenants, creating DIY repair videos, and qualifying potential owners. Learn how to respond to negative reviews, implement a welcome gift strategy, and navigate the complexities of credit repair recommendations. This epis…

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The Future of Your Firm: Building the Next Generation of Leaders 48:15

4M ago48:15

48:15

How can financial advisory firms successfully transition to the next generation of leadership? In this episode, host Catherine Williams talks with Jessi Howe of Silver Oak Advisory Group and Yusuf Abugideiri of Yeske Buie about their journeys to firm leadership. They share key lessons on succession planning, developing future leaders, and balancing…

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44. FTC Sues Greystar For Deceptive Fees: What Property Managers Need to Know 34:40

4M ago34:40

34:40

Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transpa…

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Health Meets Wealth: The Power of Transformational Financial Advice 45:01

5M ago45:01

45:01

In this episode of the Managing your Practice podcast, Catherine Williams of Dimensional Fund Advisors is joined by Brady Fineske, president of TFO Wealth Partners, and Richard Stott, CEO and CIO of Connectum Capital Management. They explore the critical connection between health and wealth, sharing personal stories and strategies for helping clien…

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43. How To Grow By 100+ Doors Per Year With No BMD 1:04:30

5M ago1:04:30

1:04:30

Want to grow your property management business by 100+ doors per year without a dedicated BDM? In this crossover episode with Stephen Fox from Upkeep Media, Marc Cunningham shares Grace Property Management's unique approach to growth. Learn how Grace Property Management leverages executive property managers as independent contractors, focusing on r…

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42. Become a Professional PM Using Owner Risk-Assessment Meetings 38:14

5M ago38:14

38:14

Are you struggling to show your expertise to your owner-clients and show yourself as a true real estate investment advisor rather than just a property manager? If so, the solution may be to hold annual risk-assessment meetings with your owner-clients. Marc Cunningham explains what the conversations sound like and why they are crucial for building s…

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41. Budgeting Repairs, In-House Maintenance and More, with Ray Hespen of Property Meld 56:40

6M ago56:40

56:40

How much should you tell your property owners to expect to spend on property maintenance? In this episode, you will learn how to set realistic expectations with owners and optimize your maintenance processes for lease renewals. Joining us is Ray Hespen of Property Meld to discuss maintenance costs, common mistakes property managers make, and the im…

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2024 Wrapped: Practice Management Trends That Shaped the Year 1:19:43

6M ago1:19:43

1:19:43

Join Dimensional’s Practice Management team as they recap the top trends that shaped advisory firms in 2024 and share insights to help you succeed in the year ahead. From strategic planning and business scaling to managing talent and enhancing the client experience, this year-end podcast highlights key takeaways, actionable strategies, and emerging…

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40. How to Rent Properties Faster with Kori Covrigaru of PlanOmatic 46:41

6M ago46:41

46:41

Are your vacant rental properties taking longer to rent? If so, you are not alone - but there are things you can do to reduce your vacancies and speed up your rental process. In this episode, you will learn how to set realistic renting expectations with owners, price properties more effectively, what types of move-in specials to offer, and leverage…

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39. Should You Use AI in Your Company Marketing with Marie Tepman of Fourandhalf 52:35

7M ago52:35

52:35

Should you use AI in your property management company marketing? In this episode, learn when AI will help and when it will hurt your marketing for new owner-clients. We also discuss whether Google can detect AI-generated content and its impact on SEO. Joining us in this episode is Marie Tepman of Fourandhalf to discuss the pros and cons of AI for a…

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Leading with Purpose: How Your “Why” Drives Growth in a Financial Advisory Firm 43:21

7M ago43:21

43:21

In this episode, Gordon Bernhardt and Scott Oeth discuss how storytelling and incorporating their own personal “why” into various interactions can support deeper client relationships and drive growth in their advisory firms. Bernhardt, a wealth manager and principal with Modera Wealth Management, and Oeth, a wealth manager and principal for Cahill …

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38. Our 1-Star Google Reviews 48:01

7M ago48:01

48:01

Want to hear a few of our scathing one-star Google reviews? Marc Cunningham shares real one-star reviews Grace Property Management has received and reveals his strategies for responding effectively. Marc explains how to remain “unoffendable”, avoid online arguments, maintain professionalism, and why a delayed response is essential. Discover the fiv…

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Feedback as Fuel for Growth: Why Your Clients’ Point of View Matters Most 41:10

8M ago41:10

41:10

Helen Stephens, president and CEO of Aspen Wealth Management, has more than three decades of experience serving investors across various client profiles. Her firm has developed several personas for those clients that they serve best, and Stephens attributes success to advisory councils that match those personas. The councils provide a dedicated ven…

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37. How to determine a properties rental rate with Nathan Jackson of Rentfinder 53:53

8M ago53:53

53:53

How do you accurately determine a property's rental rates in a fluctuating market? Joining Marc and Nathan Jackson of RentFinder.ai to discuss the complexities of property pricing. Witness a hilarious role-playing scenario where Marc transforms into a demanding property owner, putting Nathan's expertise to the test. You will gain valuable insights …

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36. When to Stop Following the Process with Jordan Muela of LeadSimple 54:03

8M ago54:03

54:03

Ever wondered when it's okay to break the rules and step outside your established processes? In this episode, Marc sits down with Jordan Muela of LeadSimple to explore the delicate balance between processes and judgment in property management. Discover Jordan's entrepreneurial journey, the importance of cycles and fascination in business, and his e…

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35. How to Train Property Managers 29:20

9M ago29:20

29:20

Ready to streamline your property management training process? In this episode, Marc shares Grace Management's proven 11-step system for training new property managers. Learn how to instill a "We Don't Sell" philosophy, focusing on education and relationships rather than a transaction mindset - and why that is necessary for long term success. Disco…

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34. Avoiding Rental Scammers & Windshield Time with Maya Stern of Showdigs 1:00:24

9M ago1:00:24

1:00:24

Worried about rental scams targeting your vacant properties? Joining us in this episode to discuss the latest scammer tactics and prevention strategies is Maya Stern of Showdigs. Discover which popular online platforms are magnets for scammers and why you should reconsider listing your properties there. Explore the risks and benefits of self-showin…

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Ingredients of Engagement: How Trust, Presence, and Values Make for a Winning Combination 58:12

10M ago58:12

58:12

Helen Learmonth, director and financial planner at WealthFlow, and Matt Hall, cofounder and CEO of Hill Investment Group, put the client experience at the forefront of their business operations to increase retention and drive referrals. They have each incorporated their firms’ mission and values, as well as a higher level of service and presence, t…

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33. Top Website Tips With Chris Springer of Property Manager Websites (PMW) 54:35

10M ago54:35

54:35

Are you a property manager struggling to find new owner-clients? Joining us in this episode is Chris Springer of Property Management Websites, to share insider tips on how to attract and convert more leads. Forget relying solely on Google! Marc reveals the #1 marketing tool every property manager needs to dominate their local market – your website!…

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32. How to Grow Organically with Randall Henderson of Rentvine 48:29

10M ago48:29

48:29

Is your property management company growing the number of properties managed? Is it possible to grow without spending money? Are your competitions growing or going backwards? What are the industry leaders doing differently to grow? Joining us is Randall Henderson from Rentvine to discuss the keys to growth. From software integration and organic gro…

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31. Life After Property Management with Mark Kreditor 43:35

11M ago43:35

43:35

What would you do if you sold your property management company? Mark Kreditor sold his successful property management company a decade ago and has no regrets. Mark shares what he did to build a valuable and sellable business, how he re-invested the profits and how he stays engaged today. From the challenges of the industry to the joy of music and p…

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From Growth Within to Success Throughout: Nurturing Employee Development for Firm Prosperity 40:46

11M ago40:46

40:46

Mark Johnsen, CEO of Wealth Architects, and Rob Greenman, Chief Growth Officer of Vista Capital, both live, breathe, and bear the responsibility in their respective firms for managing growth, and with it, creating a culture and sales cycle that fosters a business development mindset. They talk through their leadership styles and some of the ways th…

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30. How To Streamline Utility Management In Rentals With Wes Owens of Citizen 44:43

11M ago44:43

44:43

Are you a property manager looking to streamline your utility processes and improve resident experiences? Look no further! In this episode you will get expert tips and best practices on managing national utility services, compliance issues, and resident convenience. Joining us are Wes Owens and Will Schantz from Citizen Home Solutions to provide va…

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29. From Football to Pest-Control Kingpin: an Entrepreneurs Journey with Tom Clements of Pest Share 44:12

12M ago44:12

44:12

How does one go from a Division 1 football player to a pest-control kingpin? And what can you learn from their journey? In this episode,Tom Clements, co-founder and CEO of Pest Share, sits down with Marc to share his entrepreneurial journey. From Tom’s childhood struggles to his successful entrepreneurial career, Tom shares valuable insights, perso…

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Building Brain Habits that Accelerate Your Team and Practice 55:25

12M ago55:25

55:25

Art Markman, PhD, is vice provost for academic affairs at the University of Texas at Austin and the author of more than 150 scholarly works on cognitive science and related topics. In this podcast episode, he shares his expertise on “smart” thinking and decision-making. With tens of thousands of decisions to make every day, what allows us to move f…

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28. Avoid Property Management Banking Fraud with Allison Disarro of Enterprise Bank 51:05

1y ago51:05

51:05

Property Management companies are experiencing fraud in many different ways. Allison Disarro from Enterprise Bank is a banking expert and joins Marc on this episode to shed light on this crucial aspect of banking fraud and compliance often overlooked by property managers. They dive into the intricacies of trust accounting and share eye-opening expe…

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27. Why VAs Don't Work; with Pete Neubig of VPM Solutions 49:40

1y ago49:40

49:40

Are you struggling to keep up with the demands of property management while also trying to grow your business? With the help of virtual assistants (VAs), you can streamline your operations, save on costs, and achieve scalability. Join Marc as he sits down with Pete Neubig, co-founder of VPM Solutions, to discuss the practical use of VAs in property…

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Custodian Roundtable: The Industry Landscape, Options, and Innovation in 2024 and Beyond 1:01:05

1y ago1:01:05

1:01:05

With more options than ever, how do advisors decide on a custodial partner? Ben Harrison of BNY Mellon Pershing, Gabe Garcia of SEI, and Thomas Moore of Betterment for Advisors join us in a roundtable discussion on how their custodial firms are going beyond asset security to offer services in other major operational and strategic capacities. They e…

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26. Retain More Owners and Doors with Lior Abramovich of Blanket 55:55

1y ago55:55

55:55

How many properties did your property management company lose last year? Is there a way to actively retain more of your owner clients and their properties? In this episode, Marc sits down with Lior Abramovich from Blanket Homes to discuss innovative strategies for retaining existing property owner-clients. From lessons learned in the Israeli Navy t…

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Bestpractices Podcasts

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