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Loan Officer Leadership Podcast is one of the top podcasts in America with your host Steve Kyles. Each episode is jam-packed with STRATEGY and TOOLS to grow your business and leadership. Our purpose is to help you close more loans in less time. If you are ready to close more loans with fewer headaches, visit FreedomPlanningCall.com today to schedule a FREE strategy call.
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Mortgage Lending Mastery
Lady Jen Du Plessis: Coach, International Speaker, Best Selling Author
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Level up your mortgage and real estate career with actionable strategies and real results. Mortgage Lending Mastery is your go-to podcast for personal and professional growth, tailored specifically for industry professionals. Host Lady Jen Du Plessis delivers expert insights, proven tactics, and inspiring conversations to help you stop talking, start taking action, and achieve mastery in your business. Ready to work smarter, grow faster, and stand out in a competitive market? Tune in to Mort ...
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438. Track It Like a Pro: The 6 Metrics That Matter
11:00
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11:00
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Your feelings aren’t facts. Your numbers tell the real story. In this episode, your hosts, Steve Kyles share the six key metrics every loan officer should be tracking to eliminate guesswork, stay accountable, and build a predictable pipe…
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Transforming Equity: The Future of Fractional Real Estate Ownership with Steve Rodgers
53:37
53:37
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53:37
Join Lady Jen Du Plessis as she delves into a fascinating conversation with Steve Rodgers about the evolving landscape of real estate. This episode explores groundbreaking concepts like fractional ownership, blockchain technology, and the principles of servant leadership. Tune in to learn how these innovations can unlock new opportunities in the in…
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437. Change Your Belief, Change Your Business: Why You Don’t Love Prospecting (Yet)
6:59
6:59
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6:59
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. If you're avoiding prospecting, it's not a time issue—it’s a belief issue. In this episode, your hosts, Steve Kyles share a personal story about how a mindset shift around prospecting transformed his business—and how it can change yours …
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436. Why Saying "No" Will Save Your Business: Clarity, Focus, and Freedom
17:46
17:46
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17:46
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. The secret to growth isn’t doing more—it’s doing less of the wrong things. In this episode, your hosts, Steve Kyles and Frank Garay dive deep into why learning to say no is the real unlock to loan officer success. You’ll discover: • Why …
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Turning Your Mortgage Practice into a Business with Lady Jen Du Plessis
26:32
26:32
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26:32
Lady Jen Du Plessis discusses the crucial differences between running a practice and a business, emphasizing the value of professional expertise. She illustrates these points through real-life examples from the mortgage industry and highlights the importance of elevating your business to an elite level. The episode also touches on the impact of AI,…
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435. How to Win More Listings with TV Exposure: Movtube Studio Deep Dive
19:04
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19:04
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Imagine giving real estate agents syndicated TV exposure—without the heavy lifting. In this episode, your hosts, Steve Kyles and Frank Garay break down how Movtube Studio is giving loan officers a major edge when partnering with top-prod…
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434. These 4 AI Shifts Will Reshape the Mortgage Industry—Part 2
19:08
19:08
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19:08
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Ready to build long-term visibility and trust in an AI-first world? In this follow-up to Part 1, Steve Kyles and Chris Johnstone go even deeper into what it takes to get found (and trusted) by AI—before your competition does. In Part 2, …
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Elevating Your Mortgage Practice: The Power of Heartset with Lady Jen Du Plessis
14:42
14:42
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In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis discusses the important difference between mindset and heartset in the mortgage industry. Sharing personal anecdotes and strategies, she explains the transition from mechanical operations to a more heart-centered approach in both business and personal life. Learn actionable steps to a…
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433. These 4 AI Shifts Will Reshape the Mortgage Industry—Part 1
23:01
23:01
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23:01
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. AI isn’t the future—it’s already reshaping how consumers search for homes and loan officers. Are you being recommended… or replaced? In this episode, your host Steve Kyles and AI/tech expert Chris Johnstone break down what every loan off…
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432. These 3 Gaps Are Holding Back the Next Generation of Homebuyers
16:25
16:25
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16:25
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. What if the next generation wants to buy a home—but just doesn’t believe they can? In this episode, your host, Steve Kyles is joined by Kristen Messerli, co-founder of FirstHomeIQ, a nonprofit on a mission to bridge the financial literac…
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CPCC: The Formula for Personal and Professional Growth with Lady Jen Du Plessis
23:41
23:41
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23:41
In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis shares insights on applying the CPCC (Clues, Patterns, Conversations, Choices) framework to elevate mortgage practices and personal relationships. Drawing from personal experiences and the teachings, Lady Jen offers practical advice on identifying and addressing behavioral patter…
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431. These 3 Things Changed Everything! How Loan Officers Build Predictable Growth
18:47
18:47
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18:47
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Ever feel like your business is running you instead of the other way around? In this episode, your host, Steve Kyles shares the 3 game-changing shifts that helped him (and countless others) go from chaos to clarity—and build a consistent…
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Building Momentum: Leaning Into Your Mortgage Business with Lady Jen Du Plessis
8:09
8:09
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8:09
In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis explores the concept of 'sitting back vs leaning in' to your business. She discusses the importance of taking proactive actions, moving the needle daily, and setting clear expectations to avoid business stagnation. Tune in for practical strategies and insights to help you become a mas…
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430. How to Get Found in AI: Build Your Mortgage Brand Before Everyone Else Does
26:36
26:36
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26:36
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. The way people search for mortgage professionals is changing—and if you’re not positioning yourself to be found in AI platforms like ChatGPT, you’re already falling behind. In this episode, your host, Steve Kyles is joined by tech and AI…
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429. How to Stay Top of Mind Without Being Pushy: Smart Ad Strategies for Loan Officers
26:01
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26:01
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. What if just $5 a day could keep your name in front of every past client and referral partner—without annoying anyone? In this episode, your host, Steve Kyles is joined by targeted ad strategist Chelsea Gardner to break down how loan off…
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Choosing Your Path in Mortgage Lending with Lady Jen Du Plessis
8:09
8:09
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8:09
In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis shares her insights on shifting mindset from 'have to' to 'get to' and finally to 'choose to'. She discusses how this shift can help business owners achieve harmony between their professional and personal lives. A story about transforming a client's baking business highlights the bene…
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428. Built Not Bought: How Steve Kyles Went All-In and Never Looked Back - Part 2 of 2
22:07
22:07
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22:07
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In Part 2 of this candid conversation, Ryan Pope dives deeper into what drives Steve Kyles to consistently show up and lead at a high level. Steve shares how overcoming limiting beliefs, mastering your calendar, and surrounding yourself …
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427. Built Not Bought: How Steve Kyles Went All-In and Never Looked Back - Part 1 of 2
28:45
28:45
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28:45
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this special episode, Ryan Pope flips the script and interviews Steve Kyles about his personal journey—from humble beginnings to leading one of the top mortgage coaching communities in the country. You’ll hear how Steve first entered …
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The Power of Specificity: How to Attract Your Ideal Clients with Lady Jen Du Plessis
15:56
15:56
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In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis delves into the important distinction between finding clients and attracting them. She shares her insights on strategies for transforming scattered lead generation efforts into a powerful attraction model. Discover how to leverage your existing network and become more precise in defin…
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426. How to Turn Past Clients Into Future Closings (Without Being Salesy)
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14:45
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Your past clients want to hear from you. They just forgot you’re still in the business. In this episode, your host, Steve Kyles shares a simple system to turn old relationships into new referrals—without cold-calling or sounding salesy. …
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425. The Real Reason You’re Stuck at 6 Loans a Month (And It’s Not What You Think)
16:03
16:03
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16:03
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. If you’ve been hovering around 5–7 loans a month and can’t seem to break through, this episode is going to shift everything. The problem isn’t lack of effort. It’s lack of structure. In this episode, your host, Steve Kyles explains why m…
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Mastering Impressions: How to Make Every Interaction Count with Lady Jen Du Plessis
11:51
11:51
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In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis delves into the significance of first and last impressions in business. Sharing personal anecdotes and professional insights, she emphasizes the need for constant awareness and course correction to ensure a lasting positive impact. Tune in to learn actionable strategies that can eleva…
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424. How Top Producers Get 2–3 Referrals a Day from Their Sphere
15:31
15:31
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15:31
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles dives deep into how top-producing loan officers are generating 2 to 3 referrals every single day from their sphere of influence. He shares a proven daily success plan that focuses on meaningful con…
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423. Your Database Is a Goldmine (You’re Just Not Digging)
13:22
13:22
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13:22
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles shares how top producers consistently close 8–10 loans a month without buying leads, cold-calling, or chasing. The secret? Structure, not hustle. You’ll hear what happened when over 4,000 outbound …
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Building a Structured Mortgage Practice for Rapid Growth with Lady Jen Du Plessis
20:49
20:49
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20:49
In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis dives into the essential topic of struggle versus structure. Drawing from her wealth of experience in the mortgage industry, she discusses the importance of structure in achieving business success and breaks down practical tips for efficient time management and prioritization. Tune in…
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422. Why Most Loan Officers Waste Their Database (and What to Do About It)
11:57
11:57
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11:57
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. If you’re not getting at least 2–5 loans a month from your database, you’re leaving serious money on the table. In this episode, your host, Steve Kyles breaks down why most loan officers miss out on consistent, referral-rich business—and…
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Mastering Business Mindset: Caring Without Carrying with Lady Jen Du Plessis
7:39
7:39
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7:39
Join Lady Jen as she discusses the difference between caring about your clients and carrying the weight of their decisions. She shares personal anecdotes and strategies on how to stay positive and professional even when deals fall through. Tune in to learn how to focus on what you can control and grow your mortgage lending business effectively. ___…
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421. AI in Mortgage and All Things Tech with Chris Johnstone
20:55
20:55
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20:55
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles and Chris Johnstone break down how AI can help loan officers scale agent outreach, answer inbound calls, and book more qualified appointments—without losing the personal touch. They talk about usin…
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Building Your Real Estate Empire in New York City with Ellen Silverman
33:59
33:59
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33:59
In this episode, Ellen Silverman inspires listeners by discussing the importance of pursuing one's entrepreneurial aspirations despite the inherent risks. She emphasizes the brevity of life and the value of taking chances in business. Tune in to hear her motivational words and insights for aspiring business owners. ______________________ Connect wi…
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419. 13 Conversations a Day = 8+ Loans a Month: The Proven Formula
14:56
14:56
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14:56
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay unpack the real results from our recent Call Stars 50 Blitz—nearly 4,200 outbound calls, over 1,800 conversations, 323 referrals, and 46 appointments in a single day. They break do…
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Mastering Priority Management: Time Blocking vs. Activity Blocking with Lady Jen Du Plessis
13:23
13:23
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In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis delves into time blocking versus activity blocking. She explains how intentional, priority-driven activities can significantly move the needle in your business. Learn actionable strategies for managing your priorities effectively and ensure every action you take contributes to yo…
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