Best ENP Podcasts (2025)

1
🚨 Training & Education in Public Safety w/ Nancy Lockhart, ENP 11:53

16d ago11:53

11:53

RECORDED AT NENA 2025 in Long Beach: Join host Fletch from NENA 2025 in Long Beach, CA, as he sits down with esteemed trainer Nancy Lockhart, ENP. In this dynamic episode of TIPS Today in Public Safety. In this episode, the two dive into: The power of certifications (CTO, CMCP, ENP) and what they say about your personal professionalism and commitme…

1
TiPS Episode 25 0714 - LOCATION: Still the Holy Grail of Emergency Response 7:32

2d ago7:32

7:32

In this episode of TiPS: Today in Public Safety, Fletch dives into the high-stakes world of 911 location accuracy. He explores how emergencies were simple with landlines, complicated by cell phones and number portability, and made messier by GPS limitations. Learn more about PNT (Position, Navigation & Timing)—the technology BEHIND precise location…

1
TiPS Episode 25 0711 Drone Wars: Tech - Risks and the Law 6:58

5d ago6:58

6:58

In this episode of TiPS, Fletch breaks down the latest in counter‑drone tech: from RF jamming and GPS spoofing to lasers, nets, and cyber-hijack tools. We'll cover the practical Public Safety uses of the technology, go over some of the more hidden hazards that tag along as baggage—like signal interference and debris—and wrap it all up with a brief …

1
TiPS Episode 25 0709 SWATTING 2.0 and the Use of AI Deepfakes 6:16

7d ago6:16

6:16

In this TiPS episode, Fletch takes you inside the frightening world of Swatting 2.0—where generative AI makes prank calls terrifyingly real. We cover: How AI-powered voice cloning & deepfake video are being used to impersonate bosses, coworkers, and emergency dispatchers A chilling real-world case from Hong Kong where an AI video call stole money A…

1
TiPS Episode 25 0707 AI vs. Gut Instinct Who Wins When Seconds Count? 6:09

9d ago6:09

6:09

AI vs Gut Instinct: Who Wins When Seconds Count? In Episode 25 0707, Fletch explores whether your gut instinct or AI leaps into action faster during emergencies. We break down why AI seems scary (thanks social media doom-scrolling), bust myths with dispatch flashbacks, and show how automation frees up time for compassion. From 1980s-style plate che…

1
12 | Dysautonomia with Cheryl Fabor and June Bryant, DNP 54:40

10d ago54:40

54:40

You can WATCH this episode now on YouTube! https://youtu.be/lH4dYBOVihc In this episode of PEM CHATT, Toni sits down with nurse practitioner, June Bryant, and Cheryl Fabor, Director of Education for the Dysautonomia Project, to discuss the common yet rarely diagnosed condition of dysautonomia. They focus on this impact, symptoms, and treatment opti…

1
TiPS Episode 25 0704 July 4th TiPS for a SAFE Holiday 6:55

12d ago6:55

6:55

Keep your July 4th weekend fun—and safe—with our latest TiPS episode! 🎧 From preventing fireworks burns to avoiding heat exhaustion, grilling mishaps, BUI dangers, and smart community support. Plus, learn when (and when not) to call 911. 👉 Listen now: on http://911TiPS.com with Fletch! (By the way - The fireworks will start at DUSK like every other…

1
TiPS Episode 25 0702 You Don't Know the Half of It – The Side of 911 Nobody Sees 5:12

14d ago5:12

5:12

They’re calm in chaos, composed through screaming, and precise while lives hang in the balance. But behind that headset is a human—underpaid, overworked, and too often ignored. In this episode, Fletch takes you inside the life of a public safety telecommunicator, where low-frequency, high-impact events are the norm… and recognition is rare. 🎧 From …

1
TIPS Episode 25 0630 Florida Gets Tough on SWATTING 4:37

16d ago4:37

4:37

Florida’s Anti-Swatting Law Explained | TiPS Public Safety Florida’s new HB 279 cracks down on swatting—with felony charges, restitution, and two-strike enhanced penalties. 🎙️ Host Fletch breaks down the what, why, and how of this serious legislation in a concise and quirky look at public safety. 🔔 Highlights: July 1 2025 effective date 2nd‑degree …

1
TiPS Episode 25 0620 NENA 2025 Long Beach Preshow 4:53

26d ago4:53

4:53

In this episode of TiPS: Today in Public Safety, Fletch dives into everything you need to know about NENA 2025 in Long Beach, CA. From empowering breakouts to cutting-edge tech on the expo floor — this year’s event is shaping up to be a game-changer for the 9-1-1 community. Get the inside scoop before you hit the convention center! Check out the co…

1
TiPS Episode 25 0618 Call Me Maybe – Will SWATTING Take a Turn for the Worse for NG911? 8:02

28d ago8:02

8:02

NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space. In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cyb…

1
TiPS Episode 25 0616 From Guesswork to Precision - The Evolution of 911 Call Transfers 6:12

30d ago6:12

6:12

Legacy E911 transfers were functional but limited—often relying on selective transfer logic that assumed a lot and knew very little. In this episode, we explore how NG911’s Policy Routing Function (PRF) completely redefines how calls are routed and transferred, offering real-time decisions based on location, call type, and system status. 👨‍🚒 Real-w…

1
TiPS Episode 25 0613: Coffee, Chaos, and Call Queues – Some PSAP Coping Strategies 5:34

1M ago5:34

5:34

In toay's episode, Fletch tackles the stress of high call volumes and emotional triggers in PSAPs. He shares common, staff‑tested strategies—from quiet room time to peer support, and figuring out when self‑care starts with saying “Ok, I need a break. What you’ll learn: ✅ Common PSAP stress factors ✅ Spotting your triggers, before they spot you ✅ Qu…

1
TiPS Episode 25 0611 Triage by Algorithm: Can AI Sort Chaos Before It Hits the Console? 4:49

1M ago4:49

4:49

AI is changing the way emergencies are handled—from predictive triage to enterprise intelligence sent with the 911 call. In this episode, Fletch explains how AI, and NG911 are converging to improve outcomes and reduce dispatcher overload. ✅ Learn how data lakes fuel public safety decisions ✅ Understand response recommendations in real-time ✅ Explor…

1
TiPS Episode 25 0609 – LIS vs ALI: A Location Showdown in the 911 World 7:04

1M ago7:04

7:04

In this episode, Fletch breaks down the critical differences between the legacy ALI database and the NG911 Location Information Server (LIS). From static records to real-time geolocation, we explore why the LIS is a game-changer—and how this NG911 Functional Element helps turn basic coordinates into full situational awareness. 📍 Learn about: The li…

1
11 | Child Life Specialists in the ED with Madison Matthews, CCLS 36:30

1M ago36:30

36:30

In this episode, Toni welcomes Madison Matthews, a Certified Child Life Specialist, to discuss the vital role child life specialists play in pediatric care. Madison explains her background and qualifications, the core principles of child life, and their impact on reducing the need for anesthesia, lowering healthcare costs, and minimizing PTSD and a…

1
TiPS Episode 25 0606 NG911 Surveillance Creep: When Transparency Becomes Tracking 6:16

1M ago6:16

6:16

NG911 was designed to improve emergency response—but does it open the privacy door? In this episode, Fletch dives into the good, the bad, and the slightly worrisome side of emergency tech. Discover how powerful data tools can turn helpful transparency into harmful tracking, and the oversight we need to maintain. 🧠 Topics: Multimedia & AI in NG911 L…

1
TiPS Episode 25 0604 Generational Shift – Teaching Zoomers to Take 911 Calls 7:26

1M ago7:26

7:26

Zoomers . . . They’re fluent in emojis, born with smartphones in hand, and trained by TikTok—but can Gen Z really handle the life-or-death pressure of 911 call taking? In this episode of TiPS: Today in Public Safety, Fletch dives deep into the generational transformation happening inside PSAPs (Public Safety Answering Points). We explore how to tra…

1
TiPS Episode 25 0602 – Learning NG911 Byte by Byte: SRs and ESRPs Oh My! 8:33

1M ago8:33

8:33

Ever wonder how your 9-1-1 call finds its way to the right dispatcher? Spoiler alert: it's not pixie dust—it’s public safety tech at work. In this episode of TiPS: Today in Public Safety, Fletch takes you on a byte-by-byte tour comparing the legacy Selective Router (SR) with the Next Generation Emergency Services Routing Proxy (ESRP). 👴🏽 SR = Old-s…

1
TiPS Episode 25 0530 The Role of VR in Public Safety 6:43

2M ago6:43

6:43

In TiPS Episode 25 0530, Fletch explores how Virtual Reality is redefining first responder training programs. From active shooter simulations to fire evacuations and school reunification strategies, VR offers immersive, repeatable, and realistic drills that build confidence and muscle memory. Learn how this game-changing technology can boost your p…

1
TiPS Episode 25 0528: PANIC Button Pandemonium 6:56

2M ago6:56

6:56

Panic buttons—sounds simple, right? Press it and help magically arrives. Except when it doesn’t, or it does in the wrong way. In this episode, Fletch takes a humorous yet insightful dive into panic button technology, from famous commercials ("I've fallen, and I can't get up!") to real-world applications like silent alarms and active shooter alerts.…

1
TiPS Episode 25 0526 Urban Survival Why Satellites Beat Copper Wires Every Time 5:53

2M ago5:53

5:53

Natural disasters don’t discriminate—even urban areas are vulnerable. In this episode of TiPS: Today in Public Safety, host Fletch breaks down why analog emergency communications are becoming obsolete and how digital technologies, combined with satellite backups, ensure true resilience. Get smart, stay prepared, and discover why satellite solutions…

1
TiPS Episode 25 0523 Fletch interviews ChatGPT on NG911 15:08

2M ago15:08

15:08

TiPS Episode 25: Fletch Interviews ChatGPT – AI’s Role in NG911 Emergency Dispatch In this insightful episode, Fletch engages in a compelling conversation with ChatGPT 4.5, exploring the transformative potential of artificial intelligence in Next Generation 911 (NG911) emergency dispatch systems. They delve into how AI can enhance real-time multili…

1
TiPS Episode 25 0521 Maps That Matter Teaming Up IoT and Public Safety 5:30

2M ago5:30

5:30

On today's episode of TiPS, Fletch breaks down the powerful collaboration between IoT-enabled private facilities and first responders. Listen and level up your emergency response strategies as you learn how interactive digital floor plans and live data sharing are reshaping emergency management. NG911 is enabling the next era of Public-Private Coll…

1
TiPS Episode 25 0519 Houston – We have a Connection - From SPACE! 7:25

2M ago7:25

7:25

When the going gets tough—and the cell towers go dark—satellite communications step up for emergency response. Join Fletch as he unpacks how satellite internet works, the real cost (and ROI) for public safety, new deployments like United Airlines, and whether “internet from space” is ready to be your agency’s next lifeline. Quirky, candid, and pack…

1
TiPS Epiosode 25 0516 AI Lie Detectors in PSAPs – Science, Snake Oil, and Surveillance 5:26

2M ago5:26

5:26

🎙️ AI Lie Detectors in PSAPs – Science, Snake Oil, and Surveillance Can AI really spot a lie on a 9-1-1 call? Some startups say yes. Critics say "you’ve got to be kidding." In today’s TiPS episode, I unpack the promises and pitfalls of AI-powered deception detection in PSAPs—and what happens when machine learning meets life-and-death decisions. Fro…

1
TiPS Episode 25 0514: The EYES Have It: In Building Video for 911 6:37

2M ago6:37

6:37

👁️ Real-time video access for 9-1-1? YUUUUP! It’s here—and it’s changing the way we respond to emergencies. In Episode 25 0514 of TiPS: Today in Public Safety, Fletch dives into how 911inform’s Patented process for linking 911 calls from MLTS or Cellular phones automatically with their in-building video dashboard lets dispatchers verify threats, es…

1
TIPS EPISODE 25 0512 Reliance - Resilience - Redundant - Oh My! 6:13

2M ago6:13

6:13

🚨 New TiPS Episode! “RELIANT, RESILIENT, REDUNDANT – OH MY!” 🎙️ We take a step back and revisit the cloud craze. After examining the architecture and we stop nd ask: Did we solve anything? Or did we just shift all of our single points of failure skyward? ☁️ Here ar my TOP 5 things you need tp understand from your cloud provider, and it's NEVER to l…

1
TiPS Episode 25 0507 – 911inform: Public Safety’s Universal Remote for Commercial Buildings 5:34

2M ago5:34

5:34

Remember juggling five remotes for your living room? Now imagine that—but during an active shooter call. In this episode, Fletch draws the connection between tech clutter and dispatch overload—and shows how the platform for 911inform puts it all back in one place for schools, healthcare facilities or any large corporate campus environment. Discover…

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10 | Pediatric Diabetic Ketoacidosis with Dr. Whitney Buss 1:06:23

2M ago1:06:23

1:06:23

In this episode of PEM Chatt, Toni talks with Dr. Whitney Buss about Diabetic Ketoacidosis (DKA) in children. Dr. Buss, a pediatric emergency medicine doctor and type 1 diabetic herself, shares her personal experience with DKA and her expert advice on how to recognize, diagnose, and treat DKA. They discuss how DKA can show up in both kids with newl…

1
TiPS Episode 25 0505 The Weaponization of 911 by SWATTING 6:56

2M ago6:56

6:56

Swatting has evolved from a simple prank to a purposeful weapon — and certain groups out there are using it to target and terrorize communities. In this episode, Fletch dives deep into how online networks weaponize emergency services, the role extremist groups play, and how advanced tech like 911inform is arming Public Safety with better tools to r…

1
TiPS BONUS EPISODE Addressing the Challenges of the Aging Telecom Infrastructure for Emergency Services 6:47

2M ago6:47

6:47

🚨 New TiPS: Today in Public Safety BONUS Episode Drop! The nation’s 9-1-1 infrastructure is running on legacy systems older than disco. In TiPS Episode 25 0509, we break down the real risks of aging telecom, the “last mile” problem, and why NG911 isn’t just an upgrade—it’s a lifeline. 🎧 Tune in now and let’s give our emergency services not only a j…

1
TiPS Episode 25 0502 Developing Standards for Data Sharing With Emergency Services 6:08

2M ago6:08

6:08

In this TiPS: Today in Public Safety episode, Fletch explores the urgent need for developing standards around emergency data sharing — and why enterprise network representatives must be part of the conversation. Learn how the Emergency Incident Data Object (EIDO) is changing Public Safety interoperability forever. Listen now!…

1
TiPS Episode 25 0430 The GEOFENCE NG911's Public Safety Partnership Tool 6:54

3M ago6:54

6:54

🎙️ In this episode . . . Fletch explores the myth of "perfect" 911 location data — and the powerful role of geofencing and IoT integrations in today’s smarter Enterprise NG911 ready Public Safety solutions. Learn how NG911 solutions like 911inform provide real-time awareness, internal notifications, and building access support for faster, better em…

1
TiPS Episode 25 0428 Compliance is the Floor Not the Ceiling 7:05

3M ago7:05

7:05

In this episode of TiPS: Today in Public Safety, Fletch explores why meeting the minimum legal requirements of Kari’s Law and RAY BAUM’S Act is only the beginning—and why your enterprise needs to go further to truly protect your staff and visitors. From ethical dilemmas and misinformation to the chaos of BYOD and the legal gray zones, this episode …

1
TiPS Episode 25 0425 Legislative SPOTLIGHT: MICHIGAN'S NEW SWATTING LAW 5:29

3M ago5:29

5:29

In this episode of TiPS: Tooday in Public Safety, we examine Michigan Senate Bill 202 of 2025, a timely and critical legislative response to the growing threat of "swatting" — malicious false emergency calls that summon police to innocent people's homes. Introduced by Senator Dayna Polehanki, SB 202 aims to make swatting a felony with penalties tha…

1
TiPS Episode 25 0423 Attracting Tomorrows Workforce with Technology You Deploy in the Enterprise Workplace 6:22

3M ago6:22

6:22

The technology you deploy in the Enterprise DOES matter to your employees. In this episode, Fletch takes us back to 2008 when his daughter took the stage to talk to telecom engineers about how her generation communicates—and how that foresight shapes workforce expectations today. Learn why NG911 isn’t just about emergencies—it’s about attracting ta…

1
TiPS Episode 25 0421 AR/XR Tools for NG911 Situational Awareness 5:26

3M ago5:26

5:26

TiPS: Today in Public Safety – Episode 25 0421 Title: AR/XR Tools for NG911 Situational Awareness Host: Mark J. Fletcher, ENP In this episode, Fletch takes a quirky but informative look at how augmented and extended reality (AR/XR) will transform emergency response. From firefighter face masks displaying wireframes of buildings to first responders …

1
09 | Common Orthopedic Emergencies with Dr Chuck Gomez and John Appel, PA (Part 2) 33:16

3M ago33:16

33:16

Episode Summary: In this two-part series, we sit down with Dr. Chuck Gomez, a pediatric orthopedic surgeon, and John Appel, PA, a seasoned emergency medicine provider, to discuss common pediatric orthopedic emergencies. In Part 1, we cover upper extremity injuries, including forearm fractures, supracondylar fractures, lateral condyle fractures, nur…

1
Episode preview for the week of 04-21 2:19

3M ago2:19

2:19

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

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TiPS Episode 25 0418 – Understanding NG911 Migration – A Simple Explanation 7:05

3M ago7:05

7:05

In this episode of TiPS: Today in Public Safety, we tackle one of the biggest questions facing emergency services today: Why is the NG911 migration taking so long? Join Fletch as he simplifies the complex migration to NG911, breaking down the technology behind the initiative into easily digestible pieces. You'll finally understand why these upgrade…

1
TiPS Episode 25 0416 - The Modern Neighborhood Watch - Crowdsourcing Data 5:52

3M ago5:52

5:52

In this episode, Fletch breaks down how crowdsourcing multimedia and IoT data is helping Public Safety telecommunicators respond faster and more accurately during emergencies. 🚨 Real-time video feeds 🏢 Smart buildings & adjacent sensors 📉 Lower costs, smarter dispatching 📈 Better outcomes for everyone Watch the episode, subscribe for more insights,…

1
TIPS EPISODE 25 0414 Training the Next Generation-Educational Pathways 6:10

3M ago6:10

6:10

In this episode of TiPS: Today in Public Safety, @Fletch takes a sharp-witted and insightful look at how we can prepare the next generation of 911 professionals. From NG911 tech to cloud systems, education, cybersecurity, and even remote work—this isn’t just a call center anymore, it’s mission control. 🧠 Funny. Educational. Essential. 🎧 Subscribe f…

1
Episode Preview for the Week of 04-14 1:20

3M ago1:20

1:20

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0411 - NG911 A Fabric of Intelligence 6:59

3M ago6:59

6:59

In this episode of TiPS: Today in Public Safety, Fletch breaks down the most asked question in Public Safety: What is NG911 and why should I care? We explore what an end-to-end (E2E) NG911 network really means, how it transforms data flow during emergencies, and how your smartwatch might just become a lifesaving informant. Learn how NG911 isn't jus…

1
TiPS Episode 25 0409 - Endangered Technology - Fairwell to DS1/T1's? 5:40

3M ago5:40

5:40

In today's critical episode of TiPS: Today in Public Safety, are we about to bid farewell to the once-mighty DS1 circuit? Are these critical circuits ALSO perilously close to extinction like POTS lines? In this episode we discover why legacy telecom infrastructure is becoming dangerously unreliable and financially unsustainable. Also, Fletch will e…

1
TiPS Episode 25 0407 - Natl Public Safety Telecommunicator Week 2025 6:18

3M ago6:18

6:18

“Hold the Phone: It’s Your Week to Shine!” Welcome to National Public Safety Telecommunicators Week! In this episode, Fletch celebrates the incredible, unshakable, and often unsung heroes of the 9-1-1 world—dispatchers. Learn why this week matters, how to show your appreciation (without calling 9-1-1 to ask!), and how to make supporting these pros …

1
Episode Preview for the Week of 04-07 6:59

3M ago6:59

6:59

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
08 | Common Orthopedic Emergencies with Dr Chuck Gomez and John Appel, PA (Part 1) 48:28

3M ago48:28

48:28

In this episode of PEM Chatt, we explore common pediatric orthopedic emergencies with Dr. Chuck Gomez, a pediatric orthopedic surgeon, and John Appel, PA, an experienced emergency medicine provider. We discuss why children's bones differ from adult bones, how this affects fracture patterns, and the best approaches for diagnosis and treatment. Our c…

1
TiPS Episode 25 0404 - Proud to Be an ENP and Why Enterprises Should Care 6:57

3M ago6:57

6:57

In today's episode of TiPS: Today in Public Safety, Fletch, a 20+ year veteran ENP, explores the critical role of NENA’s respected Emergency Number Professionals (ENPs) certification for enterprise 911 deployments. Discover how historically poor 911 implementations have created unnecessary emergencies, how Kari’s Law and the RAY BAUM’S Act changed …

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