Get the inside perspective on how successful supply chain technology companies and e-commerce fulfillment providers win in today's competitive landscape. eCom Logistics Podcast gives you insights from the top leaders and experts to get you the answers to your most pressing supply chain issues.
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What makes customers stick with a brand? On the Retention Edge Podcast, we talk with leaders from successful ecommerce and retail companies about exactly that. Each episode dives into the strategies and ideas that create loyal customers, featuring candid conversations about what works, what doesn't, and why. From product designers to CX professionals, our guests offer perspectives from across the customer journey. If you work in retail or ecommerce and care about building lasting customer re ...
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Future Commerce is the culture magazine for Commerce. Hosts Phillip Jackson and Brian Lange help brand and digital marketing leaders see around the next corner by exploring the intersection of Culture and Commerce. Trusted by the world's most recognizable brands to deliver the most insightful, entertaining, and informative weekly podcasts, Future Commerce is the leading new media brand for eCommerce merchants and retail operators. Each week, we explore the cultural implications of what it me ...
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The IDS team meets with guests to discuss the latest trends, news, and insights from the eCommerce fulfillment industry.
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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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Join us for our upcoming podcast series on ecommerce growth where we focus on platform preferences, personalisation, delivery, acquisition and much more.
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Embark on a journey toward genuine fulfillment with hosts Justin Singletary and Kenny Morgan. In each episode, we navigate the terrain of personal development, uncovering the keys to true happiness. Join us for candid conversations that redefine success, providing actionable insights for a life that is fully fulfilled.
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Amazon FBA Top 7 Tips
CashCowPro Tips for Amazon FBA Sellers Private Label Podcast, Scott Tomson and Mike Voelker share the most amazing seller tips, learn insider secrets for fulfilment by amazon!
Want to make more profit selling on Amazon FBA? Each episode covers the Top 7 tips in 5 minutes or less for actionable tips to win on Amazon. Our goal is to help you create a passive Amazon business that gives you cash flow while you enjoy doing what you love with your free time. The show covers Amazon FBA, Sourcing Products, Finding Suppliers, Amazon and Facebook PPC, Private Labelling, Promotions, Keywords, Product Selection, Increasing Sales, List building, being an Amazon Seller and much ...
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THANK YOU TO OUR 25,000+ LISTENERS! We are so thankful to be one of the TOP E-Commerce Podcasts delivering high-quality authentic content to you! Serial Entrepreneur’s David Schomer and Ken Wilson share tips, advice, and insider knowledge about all things Amazon FBA, Walmart WFS, and E-Commerce. Discover how you can create multiple income streams by selling physical products online so that you can have the time and freedom to do what you love - whether that is spending more time with family ...
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Ecom Shift by GDW Inc. | Ecommerce | Amazon FBA | Private Label | Import
Alan Basinger, CEO and Founder at GDW Inc and 15 plus year Amazon FBA, Ebay and Multi-Channel Ecommerce veteran
The eCom Shift Podcast is primarily an interview based podcast that covers anything and everything related to your ecommerce business (Amazon FBA, Ebay, or any ecommerce sales channel) and the constant 'shifts' that are occurring in the ecommerce market and how to use them to your advantage. In each episode, we’ll interview a successful ecommerce seller OR someone who has a great tool for ecommerce sellers and every once in awhile we’ll go solo and go through one of the strategies we’ve used ...
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Matt hosts enthusiastic guest operators to provide accessible actionable and relatable advice to bootstrapped founders & operators in the $0-25M range eCommerce & DTC. Learn how to grow your brand profitably across all areas: customer acquisition, financial management, product launches, customer retention, operations and more with expert guests who are actively in the trenches, not resting on their wins from years ago.
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Whether you're just starting out with an idea for a product, or you are years into your business and looking to take it to the next level, we are here to help you get to the next level. From marketing to operations and product design to management, we'll cover it all! We interview founders and operators of successful brands, giving you actionable, up-to-date information that you can quickly apply into your business. Now, let's powerup!
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Looking to grow your e-commerce business? Tune in to Brand & Boost, the new podcast from Rapid Pack Fulfilment Ltd. Our experts discuss a variety of business-related topics and offer practical advice and marketing tips to help you increase your revenue. Whether you're a seasoned business owner or just starting out, our podcast has something for everyone. Subscribe now and take your business to the next level!
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It’s easy for growing eCommerce brands to prioritise getting consumers to buy, but then end up disappointing hard-earned customers by not delivering on promises. From Zendbox, After The Buy Button is the only show for modern eCommerce leaders to hear first-hand examples of operational challenges and how they were solved. With actionable tips and advice, this show feeds your appetite for quick, practical insights that will empower you to take control, level-up and give customers what they des ...
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The Relationship Commerce Podcast features top e-commerce entrepreneurs and marketers where they share their stories, struggles and strategies to scale now.
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Discover what works in dietary supplement marketing. If you’re a supplement brand, this show will uncover: - How to maximize your supplement marketing - What are the top supplement trends? - How to use YouTube ads to grow a health supplement business - What is the best way to grow a supplement brand? - How to grow a supplement company - What are the best supplement marketing strategies that work - Is a supplement business profitable - Who buys supplements - Supplement funnel hacking - How to ...
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In a world where the definition of masculinity is rapidly evolving, men today face unique challenges. Lower average testosterone levels and weaker handshakes compared to previous generations are just a few of the physical changes men are experiencing. However, true masculinity transcends physical strength—it's about fulfilling responsibilities towards family, spouse, and society with sincerity and determination. Welcome to Joel Gandara's podcast that’s not about weightlifting or steroid use, ...
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MCM CommerceChat, where we explore all aspects of direct-to-customer commerce. Hear from key thought leaders on eCommerce, Operations and Fulfillment, and Marketing, as well as new technologies and trends that shape the industry going forward.
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The Planet Amazon podcast addresses all things Amazon and other eCommerce marketplaces. In each episode, we talk with Brands, Agencies, and Sellers about Amazon news, new features, policies, brand policies, logistics, marketing, issues, and challenges, among other topics. All the discussions in this podcast will be from our and our guests' perspectives, always considering how to successfully manage brands on the $600+ Billion Amazon marketplace and the other eCommerce platforms. This podcast ...
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Jared Goetz is a 34-year-old modern-day entrepreneur who transitioned from building eCommerce empires to building inner empires. After achieving material success at a young age, Jared recognized a deeper truth: fulfillment doesn't come from what you attain—it comes from who you become. His journey led him inward, toward self-mastery, spirituality, and a commitment to helping others unlock their highest potential. It’s not just about success—it’s about who you become on the path to it.
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My Online Fashion Store offers professional drop shipping clothing services designed for eCommerce entrepreneurs looking to scale their businesses effortlessly. With a vast selection of trendy, high-quality apparel, this platform allows retailers to sell the latest fashion without the hassle of inventory management, packaging, or shipping. By partnering with My Online Fashion Store, business owners gain access to a diverse catalog, real-time inventory updates, and automated order fulfillment ...
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Are you ready to scale your eCommerce brand, but you’re unclear on the path to take to get there? If you’re looking for the real game on what it takes to grow your eCommerce brand, then scroll no further because Scaling Uncensored delivers just that. Your hosts, Kai Ravariere, Tieron Spear and Tommie Powers are sharing raw and uncut insights from eCommerce operators, founders, marketers, and investors alike to give DTC eCommerce brands, like you, the best kept secrets to optimizing every asp ...
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My Online Fashion Store offers seamless dropshipping from the USA, ensuring fast shipping, high-quality apparel, and effortless order fulfillment. With a vast selection of trendy clothing and accessories, sellers can provide customers with in-demand styles without worrying about inventory management. Unlike overseas suppliers, My Online Fashion Store ships directly from the United States, reducing wait times and improving customer satisfaction. Plus, their streamlined platform integrates eas ...
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Print On Demand Cast: Print On Demand Tips and eCommerce Strategies for Selling POD on Etsy, Amazon, and More!
Print On Demand Cast
We make shows to help you make sales. The Print on Demand Cast equips you with tools to build and boost your custom merchandise ecommerce store. From essential strategies for launching and managing a profitable print-on-demand business to insider tips on designing artwork, product selection, using POD platforms like Shopify, Amazon, Etsy, and even Walmart, engaging customers, pricing, marketing, order fulfillment, and automation. This podcast is for you if you have questions like these: "Wha ...
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The Shopify Partners podcast will feature in-depth looks at all aspects of ecommerce as well as interviews, opinions and advice from those working at the forefront of ecommerce design.
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Welcome to ‘Digital Supply Chain Talk for SMEs’, your weekly dose of insightful discussions and fun facts about the ever-evolving world of digital supply chains. This podcast is designed for SMEs in Manufacturing, Distribution, Wholesale, eCommerce/Retail, tech implementors, and anyone interested in the SAAS ecosystem of inventory/stock management. Each week, we dive deep into the intricate world of inventory management, ERP systems, fulfilment processes, and the broader digital transformati ...
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One Man’s Journey: From Argentina to Entrepreneurial Triumph: Featuring Donato Helbling
1:15:51
1:15:51
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1:15:51In this powerful episode, we sit down with Donato Helbling—an electrical engineer turned wellness entrepreneur, martial artist, and breathwork expert. Donato shares his fascinating life story, from growing up in Argentina and Venezuela to building a life of purpose in the U.S. 🌍 Founder of Miami Ice Club and Six Fields Retreat in North Carolina, Do…
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Navigating the Numbers: Tariffs, AI, and the Future of Supply Chains with Corey DeSantis
1:04:09
1:04:09
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1:04:09In “Navigating the Numbers: Tariffs, AI, and The Future of Supply Chains”, Joe Lynch and Corey DeSantis, BDO’s Logistics and Transportation Subject Matter Expert, discuss the evolving landscape of global trade, the transformative power of artificial intelligence, and strategies for building resilient supply chains for tomorrow. About Corey DeSantis…
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Built to Sell: How to Sell Your Supplement Brand for a Lucrative Exit
55:00
55:00
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55:00"Send me a text" Thinking of selling your supplement brand? In this episode, we break down what it really takes to position your business for a successful exit—from financial prep and operational cleanup to finding the right buyer and maximizing valuation. Whether you're years away from selling or ready to take offers, this is your roadmap to a pro…
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Philip dials in from London to chat with “marketing mercenary” Michael Miraflor, who’s fresh off his eighth year at Cannes Lions. And after the LinkedIn Thought Leader Industrial Complex weighed in on this year’s event, he is ready to share some thoughts. In this episode, we dissect how the prestigious festival has fractured into three simultaneous…
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The Threads of Trade: How Global Events are Reshaping Cotton Logistics with Michael Symonanis
1:07:06
1:07:06
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1:07:06In “The Threads of Trade: How Global Events are Reshaping Cotton Logistics”, Joe Lynch and Michael Symonanis, Director of Strategic Network at Louis Dreyfus Company, discuss how global events are reshaping cotton logistics, leveraging Michael’s dual perspective as a BCO and former ocean carrier, and the importance of collaboration and data transpar…
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The Fulfillment Mistakes That Can Kill Your Brand
22:42
22:42
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22:42Most brands think of fulfillment as a back-office function. But what if your 3PL is silently sabotaging your customer experience? In episode #7 of the Retention Edge, we sit down with John Heenan, CEO of The Distribution Solution, to unpack the real cost of poor fulfillment and how it can erode trust, increase churn, and destroy customer lifetime v…
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Building Generational Wealth for Those Who Served with Zack Miller
53:51
53:51
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53:51Transitioning from employee to entrepreneur is challenging for anyone, but military veterans face unique hurdles despite possessing extraordinary skills for business ownership. In this eye-opening conversation, Zach Miller reveals how his company is changing the game for veterans seeking financial independence. Growing up as the child of two Marine…
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The Hidden Tradeoff in Supplement Marketing
24:47
24:47
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24:47"Send me a text" Why Chasing LTV Alone Is Costing You More Than You Think n this episode, we explore the tension between maximizing customer lifetime value and genuinely improving customer health outcomes in the supplement industry. You'll hear real examples, strategic insights, and practical steps to align business growth with true customer succes…
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This week, we revisit “The Uncorkening.” A spoken-word version of our Insiders essay of the same name, this episode is one of our most popular. In it, we question some of the factors that have led to the decline of DTC and how pent-up frustration with products that cost more without delivering on their promise will soon be a vestige of a bygone era…
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REPOST: Beyond the Tracks: The Next Frontier of American Rail with Martin Lew
50:48
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50:48Martin Lew and Joe Lynch discuss beyond the tracks: the next frontier of American rail. Martin is CEO at Commtrex, a tech-enabled rail logistics provider with a team of experienced rail professionals, an extensive network of partners, and a best-in-class technology platform that simplifies the movement of freight and creates a competitive advantage…
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Discover Top Apparel Dropshippers in the USA with My Online Fashion Store for Effortless Selling
1:29
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1:29For those seeking reliable apparel dropshippers in the USA, My Online Fashion Store offers an unbeatable solution. This leading platform provides access to thousands of trendy and high-quality fashion items, all sourced and shipped directly from within the United States. Retailers can launch or expand their online stores without the burden of inven…
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REPOST: Avoiding Logistics FUD with Steve Elwell
45:07
45:07
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45:07Steve Elwell and Joe Lynch discuss avoiding logistics FUD. Steve is the Founder and Managing Director of iDev Partners, a boutique leadership, business strategy and turnaround consulting firm. Summary: Avoiding Logistics FUD In this episode, Joe Lynch and guest Steve Elwell tackle the pervasive issue of Fear, Uncertainty, and Doubt (FUD) and its im…
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How Dan Abbate Built Wealth by Working Less and Thinking Bigger
53:22
53:22
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53:22In this powerful episode, Joel reconnects with longtime friend Dan Abbate — an entrepreneur, philosopher, investor, and all-around fascinating human. They dive deep into entrepreneurship, long-term thinking, mindset, AI, personal growth, private equity, and why Dan thinks centralization is the enemy of innovation. 👀 🔥 What you'll hear in this episo…
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The Seven Pillars of Abundance with Rebecca Whitman
36:09
36:09
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36:09What if the secret to entrepreneurial success isn't working harder, but aligning your life differently? In this eye-opening conversation with Rebecca Elizabeth Whitman – award-winning coach, bestselling author, and host of the Balanced, Beautiful and Abundant podcast – we explore how high-achieving entrepreneurs can escape burnout without sacrifici…
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JuE Wong on How Supply Chain Becomes a CEO’s Growth Engine
38:35
38:35
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38:35What You’ll Learn: Why supply chain must sit at the strategy table - not behind it How SKU discipline drives faster growth and cleaner margins What “AI as servant” really means in ops leadership Why executional control beats theoretical plans every time What separates founders who scale from those who stall How to balance autonomy and shared servic…
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[DECODED] Step Into A Positionless Future
36:48
36:48
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36:48Optimove’s Pini Yakuel has a mission: Free the marketer. In this final episode, Phillip and Pini bring theory into practice with Rachel Parker from FDJ United (formerly Kindred), who orchestrated a three-year organizational metamorphosis to shed their assembly-line model for the positionless approach – and become much better suited for tomorrow. If…
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Supplement Business Success Metrics: Optimizing CAC, Payback, and Contribution Margins
33:02
33:02
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33:02"Send me a text" Key Takeaways from This Episode: Know Your Numbers – Success in the supplement space comes down to understanding three key financial metrics: Customer Acquisition Cost (CAC) Payback Period Contribution Margin Kaak (Customer Acquisition Cost): Most supplement brands spend $70–$120 to acquire a customer. That number affects cash flow…
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LIVE @ VISIONS NYC: “Five Thousand Years” Only Brands Survive
24:17
24:17
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24:17A replay from VISIONS Summit: NYC featuring Future Commerce Co-Founder Phillip Jackson What happens when you bury the essence of an entire civilization fifty feet underground? Live from VISIONS Summit: NYC, Future Commerce co-founder Phillip Jackson takes us on an archaeological journey through time capsules—from the monuments of the Westinghouse's…
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Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges with Michael Needham
1:00:17
1:00:17
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1:00:17In “Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges”, Joe Lynch and Michael Needham, a Principal at Efficio, discuss how to build resilient supply chains using data-driven strategies and a hands-on consulting approach to achieve both cost savings and operational resilience in the complex pharma and healthcare sectors. Abo…
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REPOST: The Revenue Engine with Kara Smith Brown
59:31
59:31
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59:31Kara Brown and Joe Lynch discuss the revenue engine. Kara is the Founder and CRO of LeadCoverage, the premier B2B marketing and PR firm dedicated to helping logistics companies increase lead generation through targeted marketing strategies and media coverage. About Kara Brown A prominent thought leader in B2B go-to-market strategy, Kara Smith Brown…
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The Eight Critical Success Factors No Entrepreneur Can Ignore with Daryl Urbanski
46:24
46:24
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46:24What differentiates successful entrepreneurs from those who struggle or fail? According to Daryl Urbanski, it comes down to eight critical success factors he's identified after interviewing more than 600 high-performing business owners. Daryl's own path reads like a masterclass in entrepreneurial evolution. From humble beginnings shoveling Canadian…
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How DHL’s Scott Ashbaugh Is Rethinking Logistics, Automation & USPS Reform
29:46
29:46
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29:46What You’ll Learn How DHL responded to USPS’s $40B modernization Why DHL scrapped fixed automation in favor of flexibility What “middle mile” scale looks like in action Why giving GMs shadow P&Ls boosted morale and results How DHL realigns pricing and sales incentives to protect GP The downstream risks of misjudging demand post-COVID DHL’s mindset …
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How Top Supplement Brands Win Authority Through Content Marketing
34:25
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34:25"Send me a text" This episode explores how supplement brands can leverage content marketing, particularly podcasting, to build genuine authority in an increasingly crowded marketplace. The host argues that successful supplement companies must adopt a "media company mindset," focusing on providing valuable information alongside their products. Key T…
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Welcome to Future Commerce Rewind, where we compare stories in commerce today to episodes from the archives. This week, we’re playing back VISIONS speaker Justin Breton’s 2024 episode on Walmart Realm. When Walmart entered immersive digital experiences, it wasn’t chasing hype—it was rethinking how the brand shows up in everyday digital life. In thi…
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Can You Track Word of Mouth? This Founder Did. w/Alonzo Nieves
39:08
39:08
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39:08Most ecommerce brands are pouring money into paid ads and influencers, while completely overlooking their most powerful growth channel: their own customers. In episode #6 we sit down with Alonzo Nieves, Gen Z founder of Flywheel, to unpack how smart brands are flipping the script on traditional acquisition and using retention marketing to fuel scal…
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[DECODED] The Power of AI-Enabled Ambition
55:26
55:26
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55:26Positionless marketing isn’t just a framework—it’s a return to how work once was: flexible, intuitive, and deeply human. In this episode, Phillip, Pini, and Optimove’s VP of Product, Shai Frank, unpack how cultural mindset, military experience, and generative AI converge to create teams that move with speed and creativity. Listen to decode how tech…
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Beyond LTL & Truckload: The Expedite All Approach to Smaller Truck Solutions with Mike Ernst
44:21
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44:21In “Beyond LTL & Truckload: The Expedite All Approach to Smaller Truck Solutions”, Joe Lynch and Mike Ernst, the President of Expedite All, discuss how specialized small truck solutions, spearheaded by networks like Expedite All, deliver efficient, on-demand transportation for time-critical shipments, leveraging cargo vans, box trucks, and straight…
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Why Being a "Nice Guy" Might Be the Worst Dating Strategy Ever (with Dr. Robert Glover)
1:26:03
1:26:03
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1:26:03🔥 No More Mr. Nice Guy: Why Being 'Nice' Is Ruining Your Relationships – Dr. Robert Glover Unpacks It All! In this powerful episode, we sit down with Dr. Robert Glover, bestselling author of No More Mr. Nice Guy, to dive deep into what it really means to be a "Nice Guy"—and why it's sabotaging your relationships, masculinity, and self-worth. 🎯 Whet…
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Seven Stages Every Founder Must Navigate with Scott Ritzheimer
47:58
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47:58What if the very success you've worked so hard to achieve is now preventing your business from reaching the next level? This fascinating conversation with Scott Ritzheimer, founder of Scale Architects, reveals the hidden barriers that stop entrepreneurs from scaling successfully. Scott unpacks a revolutionary framework of seven distinct growth stag…
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Cracking the Weight Loss Buyer Code: Why People Really Buy Weight Loss Supplements
24:55
24:55
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24:55"Send me a text" Have you ever wondered why some supplement brands create loyal customers for life while others struggle with high refund rates and one-time buyers? The secret might surprise you. It's not about having the trendiest ingredients or the flashiest marketing. It's about understanding the psychology behind your customers' decisions. Most…
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Everyone Is Lying to You: The Trad Wife Industrial Complex
47:39
47:39
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47:39Bestselling author and journalist Jo Piazza is best known as the host of the Under the Influence podcast, which boasts over 25 million downloads. Piazza is the author of the upcoming thriller Everyone is Lying to You, which dissects the rise of ‘trad wife’ influencers and the multi-billion-dollar industry built on selling idealized domesticity. Dra…
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U.S. Maritime Modernization: Policy Driven Changes in Ocean Shipping with Lauren Beagen
49:08
49:08
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49:08In “U.S. Maritime Modernization: Policy Driven Changes in Ocean Shipping”, Joe Lynch and Lauren M. Beagen, the Founder of Squall Strategies and The Maritime Professor, discuss how recent U.S. policies, like OSRA 2022 and strategic efforts to move supply chains from China, are significantly reshaping the ocean shipping industry. About Lauren Beagen …
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The Overlooked Key to Customer Retention w/Jeff Mergy
33:26
33:26
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33:26Most brands obsess over acquisition.But what happens after the first purchase - when fit is off, returns pile up, and customers don’t come back?In this episode of The Retention Edge, we sit down with Jeff Mergy, VP of Growth, Partnerships & Strategy at Bold Metrics Inc., to unpack why fit might be the most overlooked - and most powerful lever in cu…
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[DECODED] Unblocking the Exploration–Exploitation Dilemma
1:00:07
1:00:07
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1:00:07Organizations love to optimize—but often forget what, or who, they’re optimizing for. When teams are built around internal structures rather than customer outcomes, even the best strategies become slow to adapt. Author and data analyst Neil Hoyne and Pini Yakuel explore how behavioral rigidity, not technical limitations, holds most companies back. …
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2025's Top 100 3PLs: How Logistics Giants are Confronting Uncertainty with Seth Clevenger
1:00:01
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1:00:01In “2025's Top 100 3PLs: How Logistics Giants are Confronting Uncertainty”, Joe Lynch and Seth Clevenger, Managing Editor of Features and Multimedia at Transport Topics, discuss the Top 100 logistics companies, 2024 performance, changes to the list, and the trends impacting the industry. About Seth Clevenger Seth Clevenger is managing editor of fea…
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1
Smashing Self-Limiting Beliefs with Amber Fuhriman
47:24
47:24
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47:24What if the biggest obstacles to your success aren't external challenges but the stories you tell yourself? In this revealing conversation with attorney, success architect, and podcast host Amber Fuhriman, we unpack the limiting beliefs that keep entrepreneurs trapped in cycles of frustration and self-doubt. Amber shatters the common myth that succ…
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How Tapestry Builds a Global, Agile, and Sustainable Supply Chain
34:01
34:01
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34:01What You’ll Learn What “agility” actually means in global supply chains How Tapestry integrates AI into allocation and planning Real examples of ESG in manufacturing (clean water, solar power) Why craftsmanship can't be rushed—and why that matters The role of customer feedback in design and operations Store vs. DC: how fulfillment strategy adapts f…
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1
Innovation Strategies for Beauty from Within Supplement Brand
1:15:11
1:15:11
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1:15:11"Send me a text" Whether you're an aspiring supplement entrepreneur or an established brand looking to expand into the beauty category, this episode provides valuable guidance on turning your vision into a successful product line. Learn how VitaQuest's innovation team acts as strategic partners, helping brands differentiate in crowded markets throu…
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True Classic Wants to Be a 200+ Year Old Brand
39:36
39:36
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39:36Join us for a live session from The Whalies in LA with Bryan Cano, Head of Marketing at True Classic, on a recent meteoric rise to an $850M valuation. Bryan reveals how True Classic is democratizing AI adoption across their organization by turning every employee into a technology architect and maintaining human empathy that drives authentic brand c…
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REPOST: A Decade of Loadsmart: A Look Back to Move Forward with Felipe Capella
1:03:38
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1:03:38Felipe Capella and Joe Lynch discuss a decade of Loadsmart: a look back to move forward. Felipe is Co-founder and CEO of Loadsmart, where they provide logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation. About Felipe Capella Felipe Capella Co-founder and CEO of L…
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Why Product Integrity Is Key to Earning Customer Loyalty w/Sophia Legros
36:31
36:31
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36:31Why do so many brands focus on acquisition while ignoring what really builds loyalty?In this episode of The Retention Edge, we sit down with Sophia Legros, VP of Product Integrity, Social Compliance, and Sustainability. She’s spent over 20 years helping brands protect their products, their customers, and their reputation. Sophia believes customer…
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