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What are the significant innovations shaping the future of learning? How is digital technology and scientific discovery changing the way we learn, train, teach and educate? Join John Helmer in conversation with the people who are visioning and actively creating that future. Published fortnightly (don't forget to subscribe!).
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Learning Uncut

Michelle Ockers

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Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real ...
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show series
 
In this episode, Michelle Parry-Slater returns to Elevate to explore how L&D professionals can make their budget stretch further. With the current environment of budget constraints and rising business expectations, Michelle and Michelle Ockers share practical approaches to prioritising spend, aligning learning with business needs, and tapping into …
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Keith Heggart from the University of Technology Sydney joins Michelle Ockers to discuss the creation of the Graduate Certificate in Learning Design. He takes us behind the scenes of the design process—how he spent months consulting with industry experts, developing learner personas, and challenging traditional university structures to create a prog…
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In this episode of Learning Uncut Elevate, Michelle Ockers speaks with Catherine Lombardozzi about her latest research with the Learning Guild, which explores how leadership development strategies are evolving. Catherine set out to understand what’s changing in leadership development and how organisations are adapting to post-pandemic realities. He…
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Australia has a critical structural engineering skills shortage, yet many qualified graduates and migrant engineers struggle to find jobs. In this episode, Michelle Ockers talks to Moly Ashtari and Alex Jovanovski, co-founders of Learnpedia. Moly shares her personal challenges as a migrant engineer seeking local experience. Alex highlights difficul…
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Australia’s tech sector faces a critical skills gap. Women – who make up just 30% of the tech workforce – represent the largest untapped talent pool to close this gap. Michelle Ockers speaks with Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics about their latest research report into skills and talent diversity in Au…
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Leading Through Culture, Teams, and AI-driven Change John Helmer discusses organizational culture, collective leadership, and AI's impact on future workplaces with Kevin Oakes (CEO, i4cp), Kim McMurdo (Global Head of OD, Standard Chartered), and Terry Jones (International Head of Talent Development, ex-PaloAlto Networks). Key themes include culture…
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The 2025 Global Sentiment Report has been released, capturing the pulse of L&D professionals worldwide. In this episode, Michelle Ockers speaks with Donald H Taylor about the key findings and what they reveal about what L&D is paying attention to in 2025. AI continues to dominate conversations, but there’s also continued interest in skills and data…
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The Battle To Keep Inclusion on the Organizational Agenda. Is Diversity, Equity, and Inclusion (D.E.I.) under existential threat? With political shifts and corporate cutbacks, is this the end of D.E.I. as we know it—or just a moment of transformation? In this episode, John Helmer speaks with Amri B. Johnson, author of Reconstructing Inclusion and C…
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Ryan Byrne, Senior Manager of Capability and Learning at Sydney Trains joins host Michelle Ockers to discusses the "First Impressions Count" performance campaign. This campaign focused on enhancing customer service through station cleanliness, uniform standards and empowering and engaging staff. Ryan shares insights on using employee feedback to id…
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In this episode, John Helmer engages with UK-based artificial intelligence expert Robert Guidi to explore the potential impact of AI on Learning and Development (L&D). With a background in data science and technology policy, Robert has worked across industries to help organizations navigate the opportunities and risks of AI adoption, translating co…
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In this episode of Learning Uncut, Michelle Ockers and co-host Laura Overton are joined by Lisa Christensen, Director of Learning at McKinsey, to explore the organisation's innovative approach to enhancing feedback skills. Lisa introduces the Receive to Grow program, a targeted initiative designed to help employees build the skill of receiving feed…
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Michelle Ockers is joined by Dr. Cathryn Lloyd, founder of Maverick Minds, to explore how L&D professionals can shift their thinking and support others to shift their thinking. Cathryn shares how her own experiences of personal and professional transformation led to her work in helping individuals and organisations think differently. They discuss w…
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In this episode of Learning Uncut, Catherine Sharpe (Blackmores) and Mark Eggers (Yarno) join Michelle Ockers to discuss their award-winning learning solution. Recognised at the AITD 2024 Excellence Awards for both Best Use of Technology for Learning and Best Use of Gamification or Simulation, their initiative tackled the challenge of embedding fin…
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Mastering Skills Tech: Implementation, Validation & Organizational Change. In this episode, we delve into the evolving landscape of skills technology with Teresa Rose, an award-winning learning and performance consultant and founder of ConsultHer Ltd. With over 16 years of experience in organizational and people development, Teresa shares her insig…
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In this episode of Learning Uncut, Millie Law discusses a highly successful blended learning initiative at ANZ Bank that won the 2024 AITD award for best blended learning solution. The program focused on developing business development capabilities among home lending specialists. The solution combined self-paced learning, peer workshops, and practi…
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Challenging assumptions about learning, performance, and the rise of AI. Nick Shackleton-Jones returns to The Learning Hack to challenge assumptions about learning theory, discuss his Affective Context Model, and reflect on the future of workplace learning. From TikTok as a learning platform to the risks of deceptive AI, this thought-provoking conv…
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In this special episode of Learning Uncut, Michelle Ockers presents an AI playbook for Learning and Development professionals. Drawing from conversations with industry practitioners throughout 2024, she distills key principles and practices for implementing AI effectively in L&D. The episode explores how organizations can move beyond the hype to cr…
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Voices from Berlin: Learning in the Age of AI. In this episode, John Helmer reports from the Online Educa Berlin (OEB) Conference, engaging with four influential voices in learning and development: futurist Gerd Leonhard, workplace learning expert Laura Overton, digital education innovator Maribel Reyes-Millán, and L&D thought leader Donald H. Tayl…
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In this special end-of-year episode, Michelle Ockers and Chemène Sinson reflect on the key themes explored in the 2024 Learning Uncut podcast episodes and connect them to broader trends and conversations in L&D. This year’s standout themes include moving from talk to action with AI, adopting skills-based approaches, fostering community and collabor…
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Revisiting Learning Theories: Insights and Challenges for the Future In this special live episode of Great Minds on Learning, recorded at Online Educa Berlin 2024, Donald Clark and John Helmer tackle listener questions about learning theory’s relevance, biases, and practical applications. They reflect on three years of the podcast, exploring 2,500 …
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This episode of Learning Uncut offers a rare ‘before and after’ look at the design, execution, and outcomes of a workplace learning campaign. Michelle Ockers speaks with Matthew Murray, VP of Digital Learning, and Sydney Cannon, Senior Manager of Learning Engagement at Bain & Company, about their October Skills Boost campaign. The episode starts by…
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Breaking Barriers: Disability Awareness and Cultural Change in Workplaces In this episode, Chris Jay, founder of Bascule Disability Training, shares insights into creating inclusive workplaces and tackling stereotypes about disability. Drawing from personal experiences as a wheelchair user with cerebral palsy, Chris discusses the economic benefits …
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Strategic Insights on Leadership, AI, and Skills for Tomorrow John Helmer explores the future of learning with Anne-Valérie Corboz (HEC Paris), Jane Underwood (Reckitt), and Sarah Otley (Akkodis Academy). They discuss leadership evolution, generative AI’s impact, and strategies for building future-ready skills. From innovation challenges to alignin…
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In this episode of Learning Uncut, Michelle Ockers is joined by Adam Le Nevez and Adrian Manning from the Australian Public Service (APS). They explore how the APS L&D Community of Practice (CoP) fosters collaboration amongst L&D teams across over 100 agencies. They discuss the unique challenges of building capability in a decentralised system with…
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The Future of Learning with AI: Moving Past Simple Applications to Transformational Impact (Learning Leaders pilot) This episode premieres the newest podcast from the Learning Hack stable, Learning Leaders, produced by NIIT in association with The Learning Hack. In this pilot episode, John explores the future of AI learning with Gregg Collins and S…
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Exploring Appalachia’s Culture and Countering Stereotypes Through Podcasting In this episode, John Helmer is joined by Brigid McCormack, podcast producer and researcher, to discuss her study on podcasting in the Appalachian region of the United States. Brigid shares how local podcasters in this culturally rich yet often stereotyped region are using…
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Michelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall busine…
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In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, driv…
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An innovative performance support project in healthcare points the way to significant productivity improvements. In this episode, John Helmer is joined by Saskia Huusen, Sanne Mateman, and Callum Clark to discuss a groundbreaking AI-powered learning project at the Alrijne Healthcare Group. This practical conversation dives deep into the real-world …
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Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why the…
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The Chair of iVentiv’s upcoming Learning Futures conference talks AI, performance and L&D complacency. John Helmer speaks with Charles Jennings, managing director of Duntroon Consultants and a founding partner of the 70:20:10 Institute. Charles has over 40 years of experience in corporate learning and performance improvement and is widely known for…
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In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating …
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How a top CLO, author and podcaster transforms learning strategy. In this special 100th episode of The Learning Hack podcast, we celebrate a milestone by diving deep into curiosity and corporate learning with Simon Brown, Global Learning and Development Leader at EY and best-selling author of The Curious Advantage. Simon, formerly CLO at Novartis, …
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Pauline Rebourgeon and Peter Sheppard from Ericsson discuss how they are innovating with AI for learning and development. They outline how Ericsson's Learning NEXT community fosters a culture of experimentation with emerging technologies to support learning and development. Pauline and Peter discuss the importance of community in scaling these effo…
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David Kelly, Chairman of the Learning Guild, joins Michelle Ockers to discuss how to make sense of technology trends as an L&D professional. Their discussion explores why trends matter and how to stay abreast of trends, including attending conferences, how to find experts to follow online, and leveraging your network. They also discuss how to think…
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Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D t…
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Mehri Doyle joins Michelle Ockers to discuss the use of small private online courses (SPOC) at Australia’s Department of Foreign Affairs and Trade. These online courses have a focus on social learning with the use of online asynchronous community through educators and peer collaboration. This program has had great success, increasing reach of learn…
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Sonali D’Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environmen…
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Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedba…
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Dinye Hernanda joins Michelle Ockers to discuss her experiences as a learning and development professional in the start-up and scale-up space. They explore the main challenges that arise across key stages of start-ups, delving into the specifics of the onboarding process. Dinye shares her 70/30 approach to skill development and provides a real-worl…
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Chemène Sinson and Michelle Ockers recap their experiences at the 2024 Australian Institute of Training and Development (AITD) Conference. They reflect on key themes such as collaboration, inclusion, learning design and the impact of AI on the future of learning and development. The conversation highlights standout sessions and speakers including b…
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Peter Sheppard discusses Ericsson’s transformation into a skills-based organization and how it has positioned Ericsson to put skills to work. Ericsson is leveraging skills to create visible simplicity and streamline the employee experience. This transformation has led to improved retention, inclusion, accessibility, and enhanced career progression …
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Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with appl…
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In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report ‘AI in L&D: From Talk to Action’. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundam…
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Michelle Parry-Slater joins Michelle Ockers to discuss why effective compliance learning is crucial and how it can be transformed into a valuable learning experience. Illustrated with real-world examples, we discuss how to ensure that compliance learning is relevant, engaging and effective in driving required behaviours and an interest in further l…
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Learning Technologies London is Europe's leading showcase of organisational learning and the technology used to support learning at work. John Helmer visited the show and talked to a rich mix of the most interesting people he found there: the analyst, the ingenue, the philosopher, the CLO, the keynoter, the vendor, the budget holder and the pirate …
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In this solo Learning Uncut Elevate episode Michelle Ockers introduces the resource ‘Cultivating Learning in Workplace Communities’ – a tool to help people to take deliberate action to cultivate learning in existing workplace communities. She provides a behind the scenes look at the thinking and debate between her and resource co-creators Shannon T…
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Courtney Blackman from Lander & Rogers law firm discusses their work leading innovation in the legal industry. As Head of Partnerships for the firm, Courtney oversees key initiatives like the Law Tech Hub accelerator program for startups and scaleups and AI clinics in partnership with universities. The conversation provides insight into fostering a…
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