Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real ...
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Greg is a practicing psychotherapist and holistic life coach. He works with adolescents, adults, couples and families and is passionate in helping others find emotional connection within themselves and with others. Greg’s learning program “Connection through Awareness” takes us on a journey of exploration in recognizing and expanding the awareness we need to attune to ourselves and others. Join Greg as he challenges listeners to find these connections in an adventure of the mind, body and sp ...
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Elevate 44: Stretching Your L&D Budget Further
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41:34In this episode, Michelle Parry-Slater returns to Elevate to explore how L&D professionals can make their budget stretch further. With the current environment of budget constraints and rising business expectations, Michelle and Michelle Ockers share practical approaches to prioritising spend, aligning learning with business needs, and tapping into …
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167: Inside the Design of a Learning Design Qualification – Keith Heggart
53:11
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53:11Keith Heggart from the University of Technology Sydney joins Michelle Ockers to discuss the creation of the Graduate Certificate in Learning Design. He takes us behind the scenes of the design process—how he spent months consulting with industry experts, developing learner personas, and challenging traditional university structures to create a prog…
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Elevate 43: Current Practices in Leader Development
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31:10In this episode of Learning Uncut Elevate, Michelle Ockers speaks with Catherine Lombardozzi about her latest research with the Learning Guild, which explores how leadership development strategies are evolving. Catherine set out to understand what’s changing in leadership development and how organisations are adapting to post-pandemic realities. He…
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166: Building Real World Skills for Structural Engineers – Alex Jovanovski and Moly Ashtari
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44:59Australia has a critical structural engineering skills shortage, yet many qualified graduates and migrant engineers struggle to find jobs. In this episode, Michelle Ockers talks to Moly Ashtari and Alex Jovanovski, co-founders of Learnpedia. Moly shares her personal challenges as a migrant engineer seeking local experience. Alex highlights difficul…
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Elevate 42: Bridging the Gap: Reskilling Women in Tech
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48:42Australia’s tech sector faces a critical skills gap. Women – who make up just 30% of the tech workforce – represent the largest untapped talent pool to close this gap. Michelle Ockers speaks with Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics about their latest research report into skills and talent diversity in Au…
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165: Personalising Leadership Development – Mark Saddic and Terra Wallace
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The 2025 Global Sentiment Report has been released, capturing the pulse of L&D professionals worldwide. In this episode, Michelle Ockers speaks with Donald H Taylor about the key findings and what they reveal about what L&D is paying attention to in 2025. AI continues to dominate conversations, but there’s also continued interest in skills and data…
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164: Customer Service Performance Campaign – Ryan Byrne
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47:15Ryan Byrne, Senior Manager of Capability and Learning at Sydney Trains joins host Michelle Ockers to discusses the "First Impressions Count" performance campaign. This campaign focused on enhancing customer service through station cleanliness, uniform standards and empowering and engaging staff. Ryan shares insights on using employee feedback to id…
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163: McKinsey’s Feedback Skills Surge – Lisa Christensen
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51:41In this episode of Learning Uncut, Michelle Ockers and co-host Laura Overton are joined by Lisa Christensen, Director of Learning at McKinsey, to explore the organisation's innovative approach to enhancing feedback skills. Lisa introduces the Receive to Grow program, a targeted initiative designed to help employees build the skill of receiving feed…
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Michelle Ockers is joined by Dr. Cathryn Lloyd, founder of Maverick Minds, to explore how L&D professionals can shift their thinking and support others to shift their thinking. Cathryn shares how her own experiences of personal and professional transformation led to her work in helping individuals and organisations think differently. They discuss w…
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162: Driving Engagement with Microlearning and Gamification – Catherine Sharpe and Mark Eggers
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44:20In this episode of Learning Uncut, Catherine Sharpe (Blackmores) and Mark Eggers (Yarno) join Michelle Ockers to discuss their award-winning learning solution. Recognised at the AITD 2024 Excellence Awards for both Best Use of Technology for Learning and Best Use of Gamification or Simulation, their initiative tackled the challenge of embedding fin…
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161: Blended Learning with Business Impact at ANZ – Millie Law
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51:09In this episode of Learning Uncut, Millie Law discusses a highly successful blended learning initiative at ANZ Bank that won the 2024 AITD award for best blended learning solution. The program focused on developing business development capabilities among home lending specialists. The solution combined self-paced learning, peer workshops, and practi…
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160: Playbook – Artificial Intelligence in L&D
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29:37In this special episode of Learning Uncut, Michelle Ockers presents an AI playbook for Learning and Development professionals. Drawing from conversations with industry practitioners throughout 2024, she distills key principles and practices for implementing AI effectively in L&D. The episode explores how organizations can move beyond the hype to cr…
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159: 2024 End of Year Review – Michelle Ockers and Chemène Sinson
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49:26In this special end-of-year episode, Michelle Ockers and Chemène Sinson reflect on the key themes explored in the 2024 Learning Uncut podcast episodes and connect them to broader trends and conversations in L&D. This year’s standout themes include moving from talk to action with AI, adopting skills-based approaches, fostering community and collabor…
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158: A Self-Directed Learning Experiment – Matthew Murray and Sydney Cannon
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56:35This episode of Learning Uncut offers a rare ‘before and after’ look at the design, execution, and outcomes of a workplace learning campaign. Michelle Ockers speaks with Matthew Murray, VP of Digital Learning, and Sydney Cannon, Senior Manager of Learning Engagement at Bain & Company, about their October Skills Boost campaign. The episode starts by…
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157: APS L&D Community of Practice – Adam Le Nevez and Adrian Manning
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47:56In this episode of Learning Uncut, Michelle Ockers is joined by Adam Le Nevez and Adrian Manning from the Australian Public Service (APS). They explore how the APS L&D Community of Practice (CoP) fosters collaboration amongst L&D teams across over 100 agencies. They discuss the unique challenges of building capability in a decentralised system with…
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156: Skills Portfolio Management at Scale – Cameron Hedrick
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40:02Michelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall busine…
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155: Innovating with Generative AI in Education – Brad Hodge
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55:11In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, driv…
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154: Universal Design for Learning – Thomas J. Tobin
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50:14Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why the…
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153: Future-proofing Your Organisation with Adaptive Skills – Lozanne Pretorius
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46:16In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating …
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152: L&D Innovation with AI – Ericsson’s Community Approach – Pauline Rebourgeon & Peter Sheppard
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46:13Pauline Rebourgeon and Peter Sheppard from Ericsson discuss how they are innovating with AI for learning and development. They outline how Ericsson's Learning NEXT community fosters a culture of experimentation with emerging technologies to support learning and development. Pauline and Peter discuss the importance of community in scaling these effo…
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David Kelly, Chairman of the Learning Guild, joins Michelle Ockers to discuss how to make sense of technology trends as an L&D professional. Their discussion explores why trends matter and how to stay abreast of trends, including attending conferences, how to find experts to follow online, and leveraging your network. They also discuss how to think…
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151: World of L&D – From Learning to Performance – Henriette Kloots and Evitha Scharloo
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49:01Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D t…
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150: Social Learning at Scale – Mehri Doyle
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44:28Mehri Doyle joins Michelle Ockers to discuss the use of small private online courses (SPOC) at Australia’s Department of Foreign Affairs and Trade. These online courses have a focus on social learning with the use of online asynchronous community through educators and peer collaboration. This program has had great success, increasing reach of learn…
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Elevate 38: Psychological Safety in Learning
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34:55Sonali D’Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environmen…
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149: Improving performance with an AI coaching bot – Dan Redman
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41:46Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedba…
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148: L&D in Start-ups and Scale-ups – Dinye Hernanda
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52:55Dinye Hernanda joins Michelle Ockers to discuss her experiences as a learning and development professional in the start-up and scale-up space. They explore the main challenges that arise across key stages of start-ups, delving into the specifics of the onboarding process. Dinye shares her 70/30 approach to skill development and provides a real-worl…
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Elevate 37: 2024 Australian Institute of Training and Development (AITD) Conference
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36:00Chemène Sinson and Michelle Ockers recap their experiences at the 2024 Australian Institute of Training and Development (AITD) Conference. They reflect on key themes such as collaboration, inclusion, learning design and the impact of AI on the future of learning and development. The conversation highlights standout sessions and speakers including b…
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147: Putting Skills to Work at Ericsson – Peter Sheppard
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44:01Peter Sheppard discusses Ericsson’s transformation into a skills-based organization and how it has positioned Ericsson to put skills to work. Ericsson is leveraging skills to create visible simplicity and streamline the employee experience. This transformation has led to improved retention, inclusion, accessibility, and enhanced career progression …
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Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with appl…
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146: AI in L&D – From Talk to Action – Donald H Taylor and Egle Vinauskaite
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47:51In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report ‘AI in L&D: From Talk to Action’. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundam…
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Elevate 35: Elevating Compliance Learning
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33:25Michelle Parry-Slater joins Michelle Ockers to discuss why effective compliance learning is crucial and how it can be transformed into a valuable learning experience. Illustrated with real-world examples, we discuss how to ensure that compliance learning is relevant, engaging and effective in driving required behaviours and an interest in further l…
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Elevate 34: Cultivating Learning In Workplace Communities
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10:36In this solo Learning Uncut Elevate episode Michelle Ockers introduces the resource ‘Cultivating Learning in Workplace Communities’ – a tool to help people to take deliberate action to cultivate learning in existing workplace communities. She provides a behind the scenes look at the thinking and debate between her and resource co-creators Shannon T…
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145: Legal Sector Innovation & Learning Culture – Courtney Blackman
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41:29Courtney Blackman from Lander & Rogers law firm discusses their work leading innovation in the legal industry. As Head of Partnerships for the firm, Courtney oversees key initiatives like the Law Tech Hub accelerator program for startups and scaleups and AI clinics in partnership with universities. The conversation provides insight into fostering a…
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Nick Petch from Deloitte introduces the innovative concept of Skill Sprints. Skill Sprints accelerate skill acquisition by integrating learning experiences with real-world job tasks. Sprints focus on job tasks and seek to build task related skills. This method allows perople to plan and prioritise their learning activities based on their work. It's…
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Elevate 32: Ready, Set, Upskill Recommendations – Practitioner Perspective
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24:04Learning Uncut’s Chief Learning Strategist, Michelle Ockers, provides a practitioner’s perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapsh…
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144: Shaping Behaviours in Moments That Matter – James Woodman
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1:02:44Compliance training doesn’t have to be a boring ‘click next’ activity that people endure. James Woodman from Acteon discussed the innovative multi-faceted 6-week campaign they developed to drive behavioural change related to the code of conduct at Channel 4 in the UK. This episode will inspire learning professionals seeking to create meaningful lea…
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Elevate 31: Ready, Set, Upskill Research Report
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37:21Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics discuss their latest research on the skills landscape in Australia. The ‘Ready, Set, Upskill’ report was released in March 2024. We explore the nuances and contradictions in the data about key skills gaps in Australia, prioritisation and investment in skills by organis…
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143: Skills-Based Career Development – Tiffany Poeppelman
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48:58Since 2015, job skill sets have changed by 25%, and this is expected to rise to 65% by 2030. LinkedIn's data shows the evolution of skills required for jobs, emphasising the need for a skills-based approach to talent management. In this episode we take a look at how LinkedIn is supporting their workforce with a skills-based approach to career devel…
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Elevate 30: L&D’s Role in Strategic Workforce Planning
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23:41Kath Hume’s professional focus encompasses both workforce planning and L&D. She’s the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three ‘horizons’ of workforce planning – strategic, tactical and day-to-day, Kath using the six B’s (Bind, Build, Borrow, Boost, Bounce, B…
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Ryan Tracey, brings over two decades of experience in learning and development to the table, from his early days in e-learning design and development to mastering the art of scaling L&D initiatives across diverse and widespread organisation landscapes. He shares his experience generously in this episode, peppering his advice with real-world example…
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What’s new in learning and development in 2024? Whether we’re talking about what’s hot, or what concerns us, you might be forgiven for thinking that the answer can be expressed in two letters: AI. But things are more complex than that. Donald H Taylor, lead researcher, discusses key insights from the L&D Global Sentiment Survey 2024. Hosted by Mich…
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141: UnitingCare Queensland – First Nations Cultural Appreciation – Peter McKenzie
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49:53In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspec…
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Elevate 28: L&D Benchmark Report – The Future of L&D
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27:56Dr Anna Barnett and Gent Ahmetaj join Michelle Ockers to discuss the third of the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key megatrends forecasted to reshape the future of L&D including AI, climate change and diversity. They explain how these trends were identified, pot…
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140: Safety Leadership: Leader-led Learning – Anthony Mitchell and Heidi Lance
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58:35In this episode, we dive deep into how Fletcher Building, one of New Zealand's largest employers, has created a significant shift in safety culture and outcomes. Anthony Mitchell, an EHS Manager from Fletcher Building, and Heidi Lance from Real Learning share the story of how their award-winning Safety Leadership program dramatically shifted the be…
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Elevate 27: L&D Benchmark Report - Strategic Business Alignment
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32:09Gent Ahmetaj and Dr Anna Barnett join Michelle Ockers to discuss a the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key findings from analysing this year's benchmark data, particularly focusing on the importance of strategic business alignment for high-performing L&D teams. T…
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139: Appropriate Workplace Behaviour in Construction – Karina Moon and Annaleigh McKay
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59:05There is a shift underway in workplace behaviour in the Australian construction industry to create a more welcoming, respectful and inclusive culture. Multiplex has embraced this change with their award-winning Appropriate Workplace Behaviour program. Karina Moon and Annaleigh McKay discuss the program which aims to equip employees with the knowled…
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Elevate 26: Elevate Your Learning Strategy: Join the L&D Strategy Accelerator
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15:22Strategic and business alignment is a key practice for top-performing L&D teams. Creating an organisational learning strategy is an opportunity to focus intensively on alignment, deepening stakeholder relationships and getting clarity on what matters most to them. Putting a learning strategy and action plan in place that aligns with these prioritie…
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138: Playbook – Your First 90 Days in an L&D Leader Role
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43:41Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we’ve identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influenc…
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Elevate 25: Skills Development – Success Story - Sales Team in Retail Bank
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27:59Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut’s three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and d…
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