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Welcome to ’Innovation Unleashed,’ Listrak’s official podcast diving into cutting-edge marketing technology. Hosted by industry experts and thought leaders, each episode takes you on a journey through the intricate landscape of email, SMS, push, and Identity Resolution—all seamlessly integrated into a unified platform. From personalized messaging to data-driven insights, discover how Listrak helps you exceed goals and stay ahead of the competition. Tune in to gain a deeper understanding of t ...
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WWD Voices

Fairchild Fashion Media

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Welcome to WWD Voices, where you will find news, commentary, and industry insights as well as behind-the-scenes stories from the world of fashion apparel, retail, luxury, and beauty. Hosted by WWD editors with special guests.
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Founded 15 years ago as a digitally native, direct-to-consumer eyewear retailer, Warby Parker set out to disrupt the $150 billion global optical industry with $95 prescription glasses (and at-home try-ons through the mail). Clearly, they were on to something, as five years later, Fast Company named it the “Most Innovative Company in the World.” War…
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Big Business is rapidly embracing technology, but at what cost? Can robots and AI can make the fashion industry smarter, faster, better—without sacrificing humanity? Sourcing Journal's business reporter/tech editor Meghan Hall chats with Lauren Parker, director, Fairchild Studio, about the symbiotic relationship between man and machine. Learn more …
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A diamond may be forever, but a synthetic one is too. And so begins the ongoing debate between natural and lab-grown diamonds—stones with virtually identical chemical properties but very different back stories, marketing approaches and customer bases. In this podcast for Retail Rx, Lauren Parker, director of Fairchild Studio, chats with Stephen D’A…
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Talk about tariffs has been filling newspapers, websites, airwaves, boardrooms, factory floors and dinner tables for a while, but reality is just starting to sink in now. What are the true costs of tariffs, and who is going to be paying for them? In this episode, Ian Fredricks, president and CEO of Hilco, Consumer-Retail, chats with Lauren Parker, …
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There are many misconceptions about exotic leather—notably the python, crocodile and alligator skins that are transformed into the most luxe handbags and leathergoods. But when sourced and harvested legally and responsibly, these animals are valuable renewable natural resources that support the conservation of the species and their delicate habitat…
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In this episode, we take a deep dive into Listrak’s 2025 Cross-Channel Benchmark Report, providing expert analysis of the data and the insights behind it. Jake and Allie discuss trends in send volume, channel performance, and campaign successes, highlighting how these factors are driving smarter engagement, revenue, and loyalty. They also reveal in…
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Yang Lu, the chief information officer at Tapestry, chats with Lauren Parker, director of Fairchild Studio, to learn how Tapestry is approaching luxury in this digital age. Upscale legacy brands have a challenge when it comes to technology. How do you blend future-facing digital strategy with the timelessness of luxury? How do you balance exclusivi…
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Fresh from the recent ShopTalk conference in Las Vegas, Justin Grooms, president of Bolt, joins WWD Voices host Arthur Zaczkiewicz to recap some of the trends that emerged from the event as well as how 2025 is evolving from a payments solutions perspective. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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The political will toward sustainability is constantly shifting, and with the official exit from the Paris Agreement and a ‘drill, baby drill’ fossil fuel mentality, things are moving in another direction. This has created a climate of uncertainty for eco-minded businesses seeking support from government sustainability requirements. That said, the …
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Launched in 2013, Fabletics is the largest digitally native activewear brand, with over $850 million in sales, compounded annual growth of 30 percent and plans to double its fleet of 100+ stores by 2029. And In a crowded activewear space, Fabletics operates with a unique membership model that sets it apart from the competition. In this episode for …
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Lately, tariffs have become the most powerful word in the world. They are moving stock markets, upending longstanding international trade agreements, and evoking lots of confusion—and emotion—across industries. Sourcing Journal recently released its annual State of the Industry Sourcing Report, and one thing is clear: tariff turmoil has gripped the…
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Last year, Macy’s unveiled its Bold New Chapter initiative with the goal of challenging the status quo. Balancing the art and science of retail, the strategy was informed by comprehensive customer research, and had three distinct tiers: strengthen the Macy’s nameplate, accelerate luxury growth, and simplify and modernize end-to-end operations. In t…
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Whether it be container prices, warehouse demand, port congestion or the automation conversation, the year ahead for retail logistics has plenty of question marks. In this episode, Lauren Parker, director, Fairchild Studio, chats with Glenn Taylor, logistics editor, Sourcing Journal, to get some answers. Learn more about your ad choices. Visit mega…
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In this week’s episode of WWD Voices, Nicole Wegman, founder and chief executive officer of Ring Concierge, a fine jewelry company, joins host Arthur Zaczkiewicz to discuss how her engagement ring shopping experience in New York's Diamond District led to the inception of her business in 2013. Frustrated by the antiquated and high-pressure sales env…
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Independent boutiques have always had a place in retail, but the “shop around the corner” can’t always compete against Big Box stores or online retailers like Amazon. But there’s a backlash brewing, and guides to helping consumer shop small are increasing. In this episode, Lauren Parker, director of Fairchild Studio, chats with Caroline Weaver, sma…
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In this episode of WWD Voices, Arthur Zaczkiewicz, executive editor of strategic content development, welcomes Roger Mayerson, senior vice president and industry principal of apparel and soft goods at Logility — which offers AI-powered forecasting solutions. Mayerson discussed Logility's role in pioneering computerized logistics and demand planning…
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In the first episode of Listrak’s Innovation Unleashed for 2025, Jake and Allie break down the key insights from Listrak’s latest client survey and share predictions for the year ahead. They discuss how brands are adapting to evolving consumer behavior, the shift toward hyper-personalized marketing strategies, and the transformation of loyalty prog…
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There’s an inherent problem with much of traditional retail: The more you sell, the more you waste, especially when it comes to beauty, wellness and home items packaged in single-use plastic. In this episode for business hub Retail Rx, Fairchild Studio Director Lauren Parker chats with Jeff Yurcisin, CEO of Grove Collaborative. This purpose-driven …
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Anthropologie's eclectic mix of fashion and home items, curated around the store for personal discovery, has created a fiercely loyal customer base, with earnings reports to back this up. Now, Anthropologie is taking its consumers on vacation, with the launch of Celandine. In this episode of WWD Voices, Lauren Parker, director of Fairchild Studio, …
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In this episode of WWD Voices host Arthur Zaczkiewicz chats with Jeanette Duke, director of marketing at Sky IT Group, about innovations in retail technology. She explains the limitations of traditional Electronic Data Interchange (EDI), particularly EDI 852, which has not adapted to modern retail needs such as detailed insights into sales trends, …
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In this episode of WWD Voices, host Arthur Zaczkiewicz met with Rick Strauss and Rich Johnson, principals at Odyssey Retail Advisors, who the current retail landscape and the future of luxury retailing, leveraging the rich experience the duo brings from working extensively in the retail advisory space. Learn more about your ad choices. Visit megaph…
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As long as there have been brands and retailers. There's been the need to evaluate their worth, whether for a sale, asset backed loan licensing deal, brand spin off, or in the worst case scenario, liquidation. In this episode of business hub Retail Rx, Lauren Parker, director, Fairchild Studio, chats with Ben Nortman, co-chief commercial officer at…
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Listrak’s own Jake Pasini and Allie Naughton dive into “The Cyber Five” performance as reported from Listrak’s platform data to uncover key insights and trends. Hear performance highlights such as revenue trends, channel performance, and vertical-specific growth. How advanced AI enhanced the customer experience, and boosted conversions and revenue …
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“Black in Fashion,” a stunning 300-page coffeetable book from WWD and Union Square Publishing, doesn’t just focus on the past century’s most influential Black models, muses, designers, photographers, stylemakers and creatives, but it also celebrates how WWD documented them. In this episode, Lauren Parker, director of Fairchild Studio, chats with cu…
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In this episode of WWD Voices, host Arthur Zaczkiewicz interviews Lawrence Lees, co-founder of the Australian fashion brand Outcast Clothing. The brand's name was penned by Lees’ wife and co-founder, Paris Merchant. The fashion brand initially launched in 2014 with bikinis sold on Instagram. It quickly added party, occasion and festival wear, and h…
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Peter Sadera, Sourcing Journal’s editor in chief, chats with Lauren Parker, director of Fairchild Studios, about the recent SJ Fall Summit, industry issues and how stakeholders are rising to the occasion, despite the challenges. “With so much uncertainty out there, just sitting around doom scrolling your balance sheets is not really going to get yo…
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In this episode of WWD Voices, Dr. Joyce F. Brown, president of the Fashion Institute of Technology (F.I.T.), chats with Lauren Parker, director of Fairchild Studio, about her 26-year tenure, which will end when she steps down from her role at the end of the 2024/2025 academic school year. F.I.T. has turned out some of the biggest names in fashion …
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In this episode of WWD Voices, Courtney Alev, Consumer Financial Advocate at Credit Karma chats with WWD’s Alexandra Pastore, Deputy Editor of Strategic Content Development, and Kanika Talwar, Business Reporter, to discuss the landscape of Millennials and Generation Z shoppers. Alev spoke about shopping trends for the holiday season and looking ahe…
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In this special episode of WWD Voices hosted by FN, Emily Silver, chief marketing officer and chief athlete experience officer at Dick's Sporting Goods, chats with FN senior business editor Shoshy Ciment about the retailer's strategies for marketing this holiday season. In addition to her projections for consumer shopping trends in footwear and bey…
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In this panel discussion at WWD's Apparel & Retail Summit on October 29, Richard Dickson, Gap Inc. president and CEO talks with Booth Moore, WWD executive editor, west coast, about revitalizing the beloved brands under the Gap umbrella. Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Fairchild Fashion Media
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In this episode of WWD Voices, Coco Rocha, a legendary name in the modeling world, chats with WWD Executive Editor Arthur Zaczkiewicz to discuss her 20-year career. Rocha discussed her current ventures, shared her thoughts on the evolving fashion industry and gave an update on her advocacy work with young models. Learn more about your ad choices. V…
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We’ve seen this movie before. Or have we? Kate Nishimura of Sourcing Journal chats with Lauren Parker of Fairchild Studio on what a second Trump presidency might mean for apparel, footwear, textiles and retail when it comes to tariffs, trade and taxes. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Wayne Kulkin of StreetTrend LLC and P448's Sabrina Cohen and Lori Sigismondo chat with Fairchild Studio's Lauren Parker on how the Italian sneaker company is helping to restore the Florida Everglades' ecosystem by removing invasive Burmese Pythons for their skins. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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In this edition of Innovation Unleashed, Listrak’s CEO, Ross Kramer, and Alchemy Worx CEO, Allan Levy, dive deep into the future of cross-channel digital marketing, emphasizing the power of testing, data unification, and segmentation. Allan shares insights on how his agency optimizes customer engagement through tailored email and SMS strategies, an…
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WWD Voices host Arthur Zaczkiewicz welcomes Morgan Evans of Metaverse Studio Karta to discuss the transformative fusion of digital environments and traditional branding and the limitless opportunities the metaverse holds for industries from fashion to automotive. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Carolyn Aronson, the Latina founder and CEO of It’s a 10 Haircare, chats with Lauren Parker of Fairchild Studio about transforming the hair of millions of women, and transforming herself (a former foster child and hairdresser) into a trailblazing billionaire. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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In this special episode of WWD Voices, Jenny B. Fine, editor in chief of Beauty Inc and executive editor, Beauty at WWD, interviews Jane Lauder, chief data officer and executive vice president, Enterprise Marketing at The Estée Lauder Companies, on the mainstage at the fourth annual WWD x FN X Beauty Inc Women in Power event in New York, on the int…
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In this episode of WWD Voices, Arthur Zaczkiewicz, executive editor of WWD, welcomes guest Tim Anderson, executive vice president of Hilco Valuation Services, who discusses the home goods sector, how it changed and what lies ahead in what he calls the "post-post-COVID" period. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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