Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).
…
continue reading
The Machine Shop Mastery Podcast helps to elevate the importance of the machine shop industry and reveal the secrets of success for machine shops, to inspire other shop owners or would-be shop owners to follow their passions, start and grow their shops to be an economic driver for our economy and their stakeholders.
…
continue reading
Campus Conversations
…
continue reading

1
623: When Updates and Integration Go Awry: A Case Study
42:11
42:11
Play later
Play later
Lists
Like
Liked
42:11In this episode of Command Control Power, the hosts tackle a series of tech frustrations including missed live streams, troublesome iPhone camera features, and challenges with Apple TV and Hulu apps. They dive into a detailed rant about modern tech devices failing to work seamlessly, share personal anecdotes of encountering pop-up errors and softwa…
…
continue reading

1
81. Perseverance and Processes with Rhys Andersen
59:12
59:12
Play later
Play later
Lists
Like
Liked
59:12What would you do if your very first CNC machine didn’t even power on? For most people, that’s where the story would end. But for Rhys Andersen, it was just the beginning. In this episode, I sit down with one of the most determined shop owners I’ve ever interviewed. Rhys is the founder of Method Manufacturing in Austin, Texas — and his journey into…
…
continue reading

1
622: Streamlining Revenue: Affiliate Insights and Network Solutions
1:00:58
1:00:58
Play later
Play later
Lists
Like
Liked
1:00:58In this episode of Command Control Power, Joe and Jerry dive into the intricacies of network monitoring, leveraging affiliate programs for additional revenue, and the challenges of managing client relationships. They discuss Jerry's struggles with dermatological prescriptions and the importance of staying updated on tech services. The conversation …
…
continue reading
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
…
continue reading

1
80. 4x Your Money with Machine Shops with Mike Payne
1:01:00
1:01:00
Play later
Play later
Lists
Like
Liked
1:01:00What if you could double—or even quadruple—the value of a machine shop within just 12 months of buying it? For Mike Payne, this isn’t a hypothetical. It’s a repeatable system he’s refined across five acquisitions (and counting). In this episode of Machine Shop Mastery, Mike returns to the mic to break down exactly how he transforms tired shops into…
…
continue reading

1
620: From Rooftops in Spain to QuickBooks User Pains
57:27
57:27
Play later
Play later
Lists
Like
Liked
57:27In this episode of Command Control Power, the hosts discuss recent events including a vacation and the ACEs conference. They dive into a detailed troubleshooting story involving QuickBooks server issues and explore the challenges associated with setting up Windows PCs and QuickBooks for clients. Additional topics include managing one password admin…
…
continue reading

1
619: Mac Misfires, Backblaze Blues, and the Cost of Bad Support
57:10
57:10
Play later
Play later
Lists
Like
Liked
57:10In this episode, the hosts of Command Control Power discuss their personal lives and tech experiences, including outdoor activities and everyday tech issues. They delve into a peculiar issue one encountered with a MacBook Pro during an update, which turned out to be related to Dell Display Manager. The conversation also covers Backblaze backup anom…
…
continue reading

1
79. The BTM Blueprint: Collaboration, Culture, and Growth
56:54
56:54
Play later
Play later
Lists
Like
Liked
56:54In this episode of Machine Shop Mastery, I sit down with Kyra Tillman, third-generation owner of BTM Industries. When Kyra returned to the family shop, she inherited more than just machines—she inherited decades of “this is how we’ve always done it.” What she’s done since is nothing short of a transformation. With grit, grace, and a serious knack f…
…
continue reading

1
Best Of CCP - 288: Shoehorns, Straight Jackets & Ducktape
50:21
50:21
Play later
Play later
Lists
Like
Liked
50:21Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.By Joe Saponare, Sam Valencia & Jerry Zigmont
…
continue reading

1
617: Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models
1:04:03
1:04:03
Play later
Play later
Lists
Like
Liked
1:04:03Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models The hosts of Command Control Power are joined by Adam Engst of Tidbits Content Network for a wide-ranging discussion on the state of AI, the ethics of technology in business, and how evolving business models are influencing content creation. Topics include the 35th anniversa…
…
continue reading

1
78. The Power of Being Mission Driven - Court Durkalski of Truline Industries
1:02:56
1:02:56
Play later
Play later
Lists
Like
Liked
1:02:56Most shop owners I talk to are focused on the usual things: keeping the machines humming, staying profitable, maybe planning for growth or succession. But what if the real unlock for your shop wasn’t more tech or tighter margins—but a completely different way of thinking about why your business exists in the first place? That’s what today’s episode…
…
continue reading

1
616: Backblaze Blues, Alectrona Patch Updates & the MacBook Air That Took Flight
1:09:49
1:09:49
Play later
Play later
Lists
Like
Liked
1:09:49The hosts of Command Control Power discuss recent issues with Backblaze, including failed updates and poor communication, which have eroded trust among users. They delve into the technical struggles with Apple's update processes and highlight improvements to the Electronic Patch software. Jerry shares a personal story about accidentally leaving his…
…
continue reading
Cast members Samantha Crites, Kaity Conaway, Jeffery Jones, and Tim Benz join us for a preview of their upcoming production.By Mineral Area College
…
continue reading

1
615: Boutique Consultancy: Balancing High-Touch Service and Growth
53:24
53:24
Play later
Play later
Lists
Like
Liked
53:24Boutique Consultancy: Balancing High-Touch Service and Growth In this episode, the discussion revolves around the concept of boutique consultancy, highlighting the benefits of providing a personalized, high-touch service over rapid, automated responses. The conversation delves into the comparison between boutique firms and large-scale competitors, …
…
continue reading
Learn about PTK from members Carly Saunders and Riley Dunn along with advisor Alison Sheets.By Mineral Area College
…
continue reading

1
77. Strategy & Execution Wins Customers - Matt Gawlik of 3D Graphite
47:27
47:27
Play later
Play later
Lists
Like
Liked
47:27What happens when a serial entrepreneur with seven businesses under his belt decides to go all-in on graphite machining—and does it with some of the fastest, most precise equipment on the planet? You get Matt Gawlik, and in this episode of Machine Shop Mastery, he brings the heat. Host Paul Van Metre sits down with Matt to unpack a no-BS journey th…
…
continue reading

1
614: Navigating AI in IT Consulting: Insights from Michael Thomsen of Origin 84
58:46
58:46
Play later
Play later
Lists
Like
Liked
58:46Navigating AI in IT Consulting: Insights from Michael Thomsen In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools…
…
continue reading

1
The Quiet Cut That's Loudly Threatening Small Manufacturing
35:09
35:09
Play later
Play later
Lists
Like
Liked
35:09Most small manufacturers don’t realize they’re being quietly supported by one of the most impactful public-private partnerships in the country. The Manufacturing Extension Partnership (MEP) has long been the hidden backbone behind training programs, grant facilitation, process improvements, and critical tech upgrades for shops across the U.S. But r…
…
continue reading

1
613: Inside the World of IT: Daily Challenges and Unlikely Solutions
1:04:58
1:04:58
Play later
Play later
Lists
Like
Liked
1:04:58In this episode of Command Control Power, the hosts discuss several interesting and challenging situations they’ve encountered. They start by encouraging listeners to support them on Patreon for additional content, including unedited YouTube broadcasts. The main discussions cover a range of topics: the idea of maintaining up-to-date hardware for cl…
…
continue reading
Get to know Luna and learn about her journey to becoming a therapy dog. Emily Murdock, Luna's owner and personal assistant, discusses her personality, popularity, and a few funny mishaps along the way.By Mineral Area College
…
continue reading

1
76. Inside Secrets of a 200+ Machine Shop
1:03:58
1:03:58
Play later
Play later
Lists
Like
Liked
1:03:58When I first heard about Screwmatics—a shop with over 200 machines, 110 employees, and 16 buildings—I knew I had to talk to the guy behind it. In this episode, I sit down with Billy Hogge, the second-generation leader of Screwmatics out of Pageland, South Carolina. His story is incredible. His parents started the company 37 years ago with just two …
…
continue reading

1
Best Of CCP - 020: Client Anecdotes & Rates
1:02:47
1:02:47
Play later
Play later
Lists
Like
Liked
1:02:47Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.By Joe Saponare, Sam Valencia & Jerry Zigmont
…
continue reading
If you need to host an event, conduct training, or meet a client, consider renting a space in MAC's new Industry and Technology Center. Racheal Starbird joins us to discuss the unique features the ITC offers. For more details, you can contact Racheal at (573) 518-2121 or [email protected] Mineral Area College
…
continue reading
Join us for an engaging episode of Command Control Power as Jerry reports live from a beautiful chapel in Paris. He shares his travel experiences in the city, the challenges of walking and navigating with Apple Maps, and the frustrations with iPhone battery life. The conversation then shifts to a deep dive into tech issues, including a detailed dis…
…
continue reading
MACTech Program Navigator: Adam Martin Carpentry/Construction: Bryan Hicklin Welding: Nathan Ellett Auto Tech: James Whaley Manufacturing: Eric Shelton Additional MACTech Programs: HVAC; Fiber Optics; Agriculture Learn More: mac.edu/MACTechBy Mineral Area College
…
continue reading
Here's a chance to get face-to-face with your potential next employer and GET HIRED. Mineral Area College Career Services and Park Hills Missouri Job Center will match job seekers with local employers at a hiring event on Wednesday, April 2, from 12:00 to 4:00 pm in Cardinal Center (located inside the Industry and Technology Center) at Mineral Area…
…
continue reading

1
75. I’ve Seen It All: From Apprentice to Cars, Rockets, Implants & Robots – Jim Cooney
1:07:11
1:07:11
Play later
Play later
Lists
Like
Liked
1:07:11How do you go from being the kid who couldn’t sit still in class to leading the machine shop for one of Elon Musk’s most ambitious ventures? In this gripping and often jaw-dropping episode, I sit down with Jim Cooney—Head of the Machine Shop at Neuralink—for a raw and refreshingly honest conversation about resilience, reinvention, and the unconvent…
…
continue reading

1
610: Travel Tales and Techie Triumphs: Sam's Hawaii Adventure & Exploring Alectrona Patch
53:27
53:27
Play later
Play later
Lists
Like
Liked
53:27In this episode of Command Control Power, the hosts dive into a vibrant conversation starting with Sam's recent trip to Maui, Hawaii. Sam shares his experience, the unexpected challenges, and how he managed to take a much-needed mental break from work. His trip also marks his personal milestone of visiting all 50 U.S. states. The discussion then sh…
…
continue reading

1
609: Insights and Updates from ACEs Conference 2025 with Justin Esgar
51:21
51:21
Play later
Play later
Lists
Like
Liked
51:21In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focu…
…
continue reading

1
74. From Employee to Employer - Adam Zimmer from Zimmer Design & Manufacturing
52:26
52:26
Play later
Play later
Lists
Like
Liked
52:26Have you ever thought about what it takes to make the leap from employee to employer in the machining world? In this episode of Machine Shop Mastery, I’m joined by Adam Zimmer, the founder of Zimmer Design & Manufacturing. Adam’s journey is a remarkable one—he went from working as a tool and die maker to owning and growing his own successful machin…
…
continue reading

1
608: In the Cloud: Troubleshooting Tech and Exploring Backups
48:46
48:46
Play later
Play later
Lists
Like
Liked
48:46ShrimpShellShineShoe24! 608: In the Cloud: Troubleshooting Tech and Exploring Backups In this episode of Command Control Power, the team discusses a range of topics from humorous backdrops and personal anecdotes about health to dealing with poor support from vendors and troubleshooting client tech issues. They highlight the importance of routine ch…
…
continue reading

1
607: DDM Deja Vu & Other Mysteries: A Kale Salad for Your Mac
57:45
57:45
Play later
Play later
Lists
Like
Liked
57:45In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additi…
…
continue reading

1
73. A Recipe for Winning High-Volume Work - Marvin Rodriguez of True Precision Machining
53:34
53:34
Play later
Play later
Lists
Like
Liked
53:34What if understanding the true cost of every part you produce could be the key to scaling your machine shop? In this episode of Machine Shop Mastery, Paul Van Metre is joined by Marvin Rodriguez from True Precision Machining to explore the strategies that have driven the company’s remarkable growth. Marvin shares his journey from starting with litt…
…
continue reading

1
Best Of CCP - 087: Joe's Birthday Bash
1:13:52
1:13:52
Play later
Play later
Lists
Like
Liked
1:13:52Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.By Joe Saponare, Sam Valencia & Jerry Zigmont
…
continue reading

1
605: Backup Challenges with Adam Engst Of The Tidbits Content Network
1:01:30
1:01:30
Play later
Play later
Lists
Like
Liked
1:01:30Backup Challenges with Adam Engst Of The Tidbits Content Network In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups…
…
continue reading
In this episode of Machine Shop Mastery, Jason Davis, CEO of D&D Enterprises, is back for an insightful conversation on navigating growth and operational expansion in 2025. With nearly 26 years of experience in the machining industry, Jason shares his insights on scaling operations and avoiding the common pitfalls that come with growth. We dig into…
…
continue reading

1
604: Sync or Swim: Tales from the Technical Trenches
1:00:36
1:00:36
Play later
Play later
Lists
Like
Liked
1:00:36In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing …
…
continue reading

1
603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Techs
52:44
52:44
Play later
Play later
Lists
Like
Liked
52:44Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shar…
…
continue reading

1
71. Why Trust Is Essential for Continuous Improvement in Manufacturing per Kirk Phelps
59:21
59:21
Play later
Play later
Lists
Like
Liked
59:21Today’s guest is Kirk Phelps from American Precision Partners, a key figure driving the growth and transformation of multiple machine shops. Kirk’s journey into machining began as a teenager in his dad’s shop, where he started on manual machines while attending trade school. After experiencing burnout, Kirk joined the Air Force and served for six y…
…
continue reading

1
602: Tech Tantrums: When Siri and Bluehost Team Up to Test Your Patience
55:45
55:45
Play later
Play later
Lists
Like
Liked
55:45In this episode of Command Control Power, Joe dives into various tech frustrations, starting with longstanding complaints about Siri's inefficiencies that even die-hard Apple fans acknowledge. The discussion pivots to the troubles faced after switching from a MacBook Air to a MacBook Pro, including stability issues and slower wake times. Joe shares…
…
continue reading

1
601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud
47:14
47:14
Play later
Play later
Lists
Like
Liked
47:14601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve …
…
continue reading

1
70. How NTL Industries Leverages Social Media to Achieve Growth
52:36
52:36
Play later
Play later
Lists
Like
Liked
52:36Greg McArthur’s journey in manufacturing began as a child sweeping floors and cleaning mats in his father’s machine shop. Over the years, he gained hands-on experience, evolving from a lathe hand to a skilled CNC machinist, estimator, and engineer. Eventually, Greg took a bold leap, bidding on a machine sight unseen on eBay and figuring out how to …
…
continue reading

1
Best Of CCP - 283: The Mile High jamf Club - Interview With Weldon Dodd Of Rewind Tech
47:21
47:21
Play later
Play later
Lists
Like
Liked
47:21We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, COBy Joe Saponare, Sam Valencia & Jerry Zigmont
…
continue reading

1
599: Empowering Your Tech Business: Systems, Billing, and Client Communication
58:35
58:35
Play later
Play later
Lists
Like
Liked
58:35In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting c…
…
continue reading
A Holiday Message from Your Friends at CCP: Joe Saponare, Sam Valencia, & Jerry Zigmont
…
continue reading

1
598: Joe Taps Out, Jerry and Sam Command-Control-Power Through
56:14
56:14
Play later
Play later
Lists
Like
Liked
56:14Joe Taps Out, Jerry and Sam Command Control Power Through In this episode of Command Control Power, the hosts navigate through a mix of tech support comedy and genuine tips. Starting off with playful banter, they discuss personal anecdotes about parenting moments and work-life balance, leading to shout-outs for their Patreon supporters. They emphas…
…
continue reading

1
69. Clearing the Path to Growth with David Hegenbarth from Federal Gear & Machine and Guyer Precision
57:30
57:30
Play later
Play later
Lists
Like
Liked
57:30Dave bought two very different precision machining companies. One makes large gears in small volumes, and the other specializes in high-volume contract Swiss machining and other production machining. As an outsider to the industry, and not a technical shop owner, Dave shows that it’s not only possible, but an advantage not to be able to do programm…
…
continue reading

1
597: Caught in the Cloud: Backup Battles and Cyber Scams
1:06:06
1:06:06
Play later
Play later
Lists
Like
Liked
1:06:06In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze’s abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value e…
…
continue reading

1
Best Of CCP - Give Your Dough To The Baker
52:38
52:38
Play later
Play later
Lists
Like
Liked
52:38Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.By Joe Saponare, Sam Valencia & Jerry Zigmont
…
continue reading

1
68. Be a Sponge & Figure it Out with Steve & Jamie Michon from Zero Tolerance CNC
1:08:39
1:08:39
Play later
Play later
Lists
Like
Liked
1:08:39Bravery, Grit and Can-Do attitude are in ample supply with Steve and Jamie Michon. They started a machine shop with 3 young boys, very little money, lived in Steve’s parent's basement, and bought a thrashed Fadal that Steve needed to completely rebuild before he could make parts on it. Similarly, Jamie knew nothing about Quickbooks, or the business…
…
continue reading