Observational Podcast hosted by Michael Anthony. Michael is often accompanied by a wide variety of guests from music, film, literature and sport to discuss different topics. Guests include David Chase, Ken Loach, Steve Van Zandt, Chazz Palminteri, Rupert Everett, Irvine Welsh, Roddy Doyle, Pete Doherty, Mikey Shuman, Bryan Robson, Jaap Stam, John Barnes and many more. Out some Wednesdays/Thursdays. Listen to it.
…
continue reading
Welcome to AutoFix AdvisorCast, the podcast where automotive service advisors finally have a place to call home. Hosted by industry veteran Michael Doherty, with over 28 years of experience in the trenches, this show dives deep into the challenges, frustrations, and demands of being a service advisor in the independent auto repair world. AutoFix: AdvisorCast isn’t just about problems; it’s about solutions. Michael Doherty shares best practices, actionable tips, war stories, and fresh ideas f ...
…
continue reading
What if there was one place to gain short, powerful insights from leaders and influencers worldwide? Join communication strategist Skot Waldron as he interviews people like John Lee Dumas of Entrepreneurs on Fire, Ann Hiatt, who worked directly with Jeff Bezos, Marissa Mayer, and Eric Schmidt, former CIA agent Marc Polymeropoulos, and Matt Doherty, Michael Jordan's former coach, and mines the gold inside each of their heads. Unlock the potential of you and the people you do life with by list ...
…
continue reading
The Athletic's Michael Bailey is joined by a host of guests to bring you all the latest insight from Norwich City every single week. Hear interviews from big names, entertaining discussion and breaking news that you won't get anywhere else. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Welcome to The Rebound with Coach Matt Doherty! This podcast features conversations and insights designed to elevate your leadership skills, provide key insights to improve your decision-making and communication, and take yourself and your team to new heights. Our catalog is filled with illuminating conversations with personalities on a variety of subjects. After a successful run on The First, we’ve made the decision to take this show back to its original purpose and focus - helping you stre ...
…
continue reading
Exclusive Guest Interviews your front-row seat to the real-world playbook of creative real estate investing. Each week, host Michael Riordan sits down with deal-makers who thrive outside the conventional mortgage box—think subject-to specialists, seller-finance pros, lease-option architects, note investors, master-lease tacticians, and more. Behind The Scenes Stories Pulls back the curtain on our guests creative real-estate deals, revealing the late-night negotiations, surprise setbacks, and ...
…
continue reading
a conversation about music.
…
continue reading
Tangled is a show about how we can take ideas from nature to build better human systems. Interviews with architects, engineers, farmers, designers and entrepreneurs.
…
continue reading
A weekly pre-sleep, post-thought audio play investigating the nature of latent boredom and the strip-mining of emotional bereavement. Semi is written & performed by Mark Simpson, Garth Simmons and Jim-John Harkness, and is produced by Stephen Landerhour for BBC Sounds.
…
continue reading
Promoting Irish & International alternative voices while holding power to account. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Kurt Fearnley's Tiny Island is a chance to hear from amazing Aussies about what it means to be an Australian.
…
continue reading
The Summons is a podcast by two law students at the University of Melbourne, in collaboration with the law school's student newspaper, De Minimis. The show includes interviews on topical legal issues, as well as general topics of interest. Enjoy! Available on iTunes.
…
continue reading
Meet us at the crossroads of disability and anything — politics, culture, and more! We’ll get into it on Crip Crap: The Podcast. With Justin Cooper, filmmaker, photographer, and founder of Cooper Industries and Kennedy Healy, writer, media maker, and founder of Crip Crap. Music by Christea Parent a.k.a MoLess. Transcripts can be accessed at cripcrapmedia.com/podcast. For more information about Crip Crap, visit cripcrapmedia.com.
…
continue reading
Season 1 Launches May 4, 2023 Welcome to FieldSound, the official UW College of the Environment podcast. Through immersive, narrative storytelling, host Sarah Smith explores the field of environmental science together with researchers at the University of Washington College of the Environment. Interviews and anecdotes connect listeners to the College’s global impact as guests share stories of their exciting, groundbreaking and influential discoveries. FieldSound entertains and educates liste ...
…
continue reading

1
STOP Being Transactional!! - Start Growing Lasting Relationships with Every Customer
13:52
13:52
Play later
Play later
Lists
Like
Liked
13:52Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into why the sale isn’t the end—it’s just the beginning for service advisors. Michael shares actionab…
…
continue reading

1
Leadership Lessons: Horst Schulze's Blueprint For Success with Horst Schulze
37:44
37:44
Play later
Play later
Lists
Like
Liked
37:44The Rebound is back and, in this episode, Coach Matt Doherty sits down with hospitality legend Horst Schulze to explore the secrets behind creating a world-class company culture. Schulze shares how his leadership philosophy built the Ritz-Carlton into one of the most respected brands in the world - starting with purpose, belonging, and a refusal to…
…
continue reading

1
Episode 6 Commercial Real Estate & Capital Raising with Joe Doherty
54:40
54:40
Play later
Play later
Lists
Like
Liked
54:40Welcome back to Off Market Mindset! In this laid-back yet power-packed episode, Michael Riordan sits down with Joseph Doherty—a Northern New England commercial real estate specialist and capital-finder who’s redefining how deals get done. Based in Greater Boston, Joe’s expertise spans anything over four units, and he’s built a reputation as the go-…
…
continue reading

1
Manning, men in, and mystery: The 2025/26 Season Preview
1:13:41
1:13:41
Play later
Play later
Lists
Like
Liked
1:13:41New season! New manager! New players! New features! Same old podcasters banging on about Norwich City! The On The Ball Norwich City podcast is back for the 2025/26 season. Host Ryan Livermore is joined by Steve Sanders, Zoe Morgan and Dan Brigham to look back at a big summer of change, assess the club's prospects under a new head coach (it's Liam M…
…
continue reading

1
Unlocking How to Hack Your Mind with Dr. Caroline Leaf
1:07:55
1:07:55
Play later
Play later
Lists
Like
Liked
1:07:55If you’ve ever thought, “Why do I keep overreacting in meetings” or “I just can’t shut my brain off,” this episode is for you. The problem isn’t your brain. It’s that no one ever taught you how to manage your mind. In this episode of Unlocked, I sit down with Dr. Caroline Leaf - neuroscientist, bestselling author of 19 books, and someone who’s been…
…
continue reading

1
Two-Week Service Advisor Challenge - "Just Say Yes"
17:29
17:29
Play later
Play later
Lists
Like
Liked
17:29Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty challenges Service Advisors to step up their game with a two-week “Service Advisor Challenge,” starting Aug…
…
continue reading

1
Unlocking The Better Quotient With Christy Pretzinger
42:56
42:56
Play later
Play later
Lists
Like
Liked
42:56In this episode of Unlocked, Christy Pretzinger discusses her initiative, the Better Leader Project, which focuses on fostering connection and community in leadership. She emphasizes the importance of authenticity, vulnerability, and trust in leadership, particularly in the context of generational differences between Millennials and Gen Z. The disc…
…
continue reading

1
The Power of Pre-Appointment Estimates for Service Advisors and Auto Shops
17:39
17:39
Play later
Play later
Lists
Like
Liked
17:39Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about the power of pre-appointment estimates as a service advisor. He explains how delivering estimat…
…
continue reading

1
What is the Eisenhower Matrix? Everything You Need to Know
9:18
9:18
Play later
Play later
Lists
Like
Liked
9:18In this episode of The Rebound, Coach Matt Doherty dives deep into the Eisenhower Matrix, a simple yet powerful tool for time management and leadership clarity. Drawing inspiration from President Dwight D. Eisenhower, Coach explores how leaders can stop reacting and start leading with intentionality, as well as making better use of their time on a …
…
continue reading

1
Episode 5. Real estate agents? investors? How Sean McArthur integrates the two!
50:31
50:31
Play later
Play later
Lists
Like
Liked
50:31Strap in—this week on Off Market Mindset, host Michael Riordan sits down with military‐vet‐turned‐real estate powerhouse Shawn McArthur. Shawn’s journey starts with his very first flip—a meth house renovation completed while he was still on active duty in the Army—and rockets through a breakout career selling 30 homes in his first six months as an …
…
continue reading

1
Unlocking How The Friend Zone Is Damaging Your Brand With Doug Zarkin
39:07
39:07
Play later
Play later
Lists
Like
Liked
39:07In this episode of Unlocked, Doug Zarkin shares his extensive experience in branding, discussing the evolution of brand perception, the importance of emotional connections with consumers, and the dynamics of brand loyalty. He emphasizes the need for brands to foster deep relationships with customers, moving beyond mere transactions to create lastin…
…
continue reading

1
Top 10 Service Advisor Action Items for Building Customer Confidence and Success
31:37
31:37
Play later
Play later
Lists
Like
Liked
31:37Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his top ten action items, highlighting the importance of greeting customers with confidence, masteri…
…
continue reading
The Michael Anthony Show returns with a solo show for Episode 191. A variety of topics discussed throughout, AI, modern "Irishness", Oasis reunion gig, Carl Jung and much more. Tune in. Support the showBy Michael Anthony
…
continue reading

1
Unlocking Why Leadership Agility Is A Must With Matthew Lampe
41:39
41:39
Play later
Play later
Lists
Like
Liked
41:39In this episode of Unlocked, Skot Waldron and Matt Lampe delve into the intricacies of organizational psychology, focusing on the importance of agility in leadership. Matt shares his journey through academia and practical experiences, emphasizing the need for leaders to develop intentional responses rather than reactive behaviors. The discussion hi…
…
continue reading

1
Episode 4. Overcoming Addiction to Building an Empire with Steve Pugh of EXP Realty
48:18
48:18
Play later
Play later
Lists
Like
Liked
48:18In this powerful episode of Off Market Mindset, host Michael Riordan sits down with Steve Pugh, a 28-year real estate veteran and one of Florida’s top brokers. Steve opens up about his journey—from battling addiction and facing jail time to becoming a high-performing broker associate under eXp Realty, closing 40–50 deals a year, and leading one of …
…
continue reading

1
Episode 3. From Brand Building to Buying Real Estate at 21: God's Heritage's Blueprint for Bold Action
47:11
47:11
Play later
Play later
Lists
Like
Liked
47:11In this episode of The Off Market Mindset, host Michael Riordan sits down with 21-year-old entrepreneur and real estate investor Godsheritage Adeoye—better known as Heritage—to break down what it really takes to build a brand, create leverage, and buy your first property while still in college. This one hits different. Heritage isn’t just another c…
…
continue reading

1
Episode 2. Creative Financing Mastery_ Transactional Lending, DSCR & Co-Living with Jose Cortes
52:58
52:58
Play later
Play later
Lists
Like
Liked
52:58👉 Are you a real estate investor with a story to share? Apply to be a guest at peerlesspropertysolutions.com/podcast and let’s put your deals on blast! Step inside this week’s Off Market Mindset as host Michael Riordan chops it up with Jose Cortes—Air-Force-vet-turned-investor, transactional lender, and DSCR broker with a bullpen of 22 lending part…
…
continue reading

1
Episode 1. Creative Finance & Modular Homes in Colorado w/ Realtor-Investor Reed Peuser
47:54
47:54
Play later
Play later
Lists
Like
Liked
47:54Learn how to leverage creative finance, “Subject-To” deals, and component-driven modular homes to crush today’s Colorado real-estate market. Realtor-investor Reed Peuser joins host Michael Riordan on the Off-Market Mindset podcast to reveal his blueprint for scaling from 250+ traditional transactions to high-margin prefab developments—while solving…
…
continue reading

1
Service Advisors: It's Time to G.R.O.W. Up!
16:18
16:18
Play later
Play later
Lists
Like
Liked
16:18Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the concept of G.R.O.W.—Getting Rid of Old Ways—in the world of service advising. Michael shares…
…
continue reading

1
From the Park to the Board Room: Grit, Growth, & Giving Back with Don Berman
47:37
47:37
Play later
Play later
Lists
Like
Liked
47:37In this episode of The Rebound, Coach Matt Doherty sits down with Don Berman, Founder and Executive Chairman of CardWorks, for a powerful conversation about learning, growing, and overcoming. Throughout this episode, Coach and Don reminisce about their days playing basketball at Prospect Park and reflect on the powerful leadership lessons that shap…
…
continue reading

1
Thoughts Unlocked - Underperformance Might Have Nothing To Do With Underperforming
10:03
10:03
Play later
Play later
Lists
Like
Liked
10:03It's not always about skill. It's about connection. In this episode of Thoughts Unlocked, the focus is on the critical role of connection in enhancing team performance. It explores how underperformance is often not due to a lack of skill, but rather a lack of connection among team members. The episode delves into the importance of psychological saf…
…
continue reading

1
Convert More Calls With Empathy and Clear Communication in Your Shop
16:49
16:49
Play later
Play later
Lists
Like
Liked
16:49Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to turn transactional phone calls into valuable opportunities for customer connection. Mich…
…
continue reading

1
Unlocking Sales Leadership With Tom Tonkin
48:37
48:37
Play later
Play later
Lists
Like
Liked
48:37In this episode of Unlocked, Tom Tonkin, a sales and systems expert, highlights that the main reason companies fail to meet sales goals is often a breakdown in either sales processes or supporting systems, not necessarily the salespeople themselves. He emphasizes that sales should focus on solving customers' problems, rather than just selling a pro…
…
continue reading

1
How Service Advisors Should Handle Comebacks
17:40
17:40
Play later
Play later
Lists
Like
Liked
17:40Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty discusses how service advisors can effectively handle comebacks in the automotive repair industry. Michael …
…
continue reading

1
Breaking Down STEVIT: I - Know Your Industry
5:56
5:56
Play later
Play later
Lists
Like
Liked
5:56In this episode of The Rebound, Coach Matt Doherty is back with the fifth pillar of the STEVIT Leadership Framework: Know Your Industry. Simply stated, knowing your product isn't enough. Great leaders need to deeply understand the landscape they operate in. Whether it's tech, healthcare, or sports, staying informed is essential to staying relevant.…
…
continue reading
In this powerful conclusion to the STEVIT Leadership Framework, Coach Matt Doherty shares what may be the toughest and most transformative trait for any leader: knowing the truth. Not the version you hope is real, but the actual truth about yourself, your people, your organization, and your results. Coach shares personal stories and hard-won lesson…
…
continue reading

1
Unlocking Your Leadership Through Brand Therapy With Jaime Schwarz
46:46
46:46
Play later
Play later
Lists
Like
Liked
46:46In this episode of Unlocked, Jaime Schwarz, a brand therapist, discusses the importance of active listening, the concept of brand therapy, and the need for human transformation within teams. He emphasizes the role of trust and communication in fostering effective teamwork and the challenges faced in modern organizational structures. The discussion …
…
continue reading

1
The History of the Service Advisor Role in Auto Repair
15:34
15:34
Play later
Play later
Lists
Like
Liked
15:34Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty takes listeners through the evolution of the service advisor role in the automotive industry. Michael highl…
…
continue reading

1
Unlocking 6 Pillars of Effective Leadership With Jim Carlough
39:42
39:42
Play later
Play later
Lists
Like
Liked
39:42In this episode of Unlocked, Skot Waldron and Jim Carlough delve into the intricacies of leadership, discussing how leaders are developed rather than born. They explore the importance of compassion, empathy, and integrity in leadership, as well as the role of adaptability and humor in fostering a positive workplace culture. Jim shares personal anec…
…
continue reading

1
Turning Price Shoppers Into Loyal Clients at the Repair Shop
18:33
18:33
Play later
Play later
Lists
Like
Liked
18:33Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty explores effective strategies for dealing with price shoppers in the service advisor role. Michael emphasiz…
…
continue reading

1
Have You Defined Your Brand's Core Values...and Do You Live Them Every Day w/ Kim & Matt Matone
1:00:00
1:00:00
Play later
Play later
Lists
Like
Liked
1:00:00In this episode of The Rebound, Coach Matt Doherty sits down with Kim and Matt Matone to explore how defining and living your core values can transform a business. As founders of Matone Counseling & Testing, the Matones share how values like compassion, integrity, and accessibility guide their daily operations. This in-depth conversation dives deep…
…
continue reading
Pete Doherty, frontman of The Libertines and Babyshambles, and one of British rock’s most captivating figures, joins The Michael Anthony Show for an unfiltered, wide-ranging conversation. In this rare sit-down, Pete opens up about the music behind his new solo album 'Felt Better Alive', produced by Liam Gallagher’s guitarist Mike Moore, and reflect…
…
continue reading

1
Unlocking Performance Psychology With Dr. Hillary Cauthen
55:03
55:03
Play later
Play later
Lists
Like
Liked
55:03In this episode of Unlocked, Dr. Hillary Cauthen, a clinical sports psychologist, discusses the intersection of sports performance and mental health. She emphasizes the importance of mindfulness, emotional regulation, and creating supportive environments for athletes and leaders alike. Dr. Cauthen shares her personal experiences with toxic sports c…
…
continue reading

1
Why "Waiters" At Your Repair Shop Are KILLING You!
19:14
19:14
Play later
Play later
Lists
Like
Liked
19:14Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty addresses the challenges related to "waiter" vehicles at repair shops. Michael provides honest insights fro…
…
continue reading

1
Thoughts Unlocked - Restructuring Without Wrecking Your Reputation aka Brand
10:03
10:03
Play later
Play later
Lists
Like
Liked
10:03Your structure might change, but your character shows up every day. In this episode of Thoughts Unlocked, the complexities of organizational restructuring are discussed, emphasizing the importance of communication, relationship building, and leadership character during times of change. Key strategies for leaders to navigate restructuring effectivel…
…
continue reading

1
Use The Traffic Light Method to Retain More Clients!
14:26
14:26
Play later
Play later
Lists
Like
Liked
14:26Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when communicating repairs to clients. Michael emphasizes t…
…
continue reading
The Rebound is back and, in this episode, Matt Doherty shifts focus to the “V” in his STEVIT leadership model: Vision. He challenges leaders to go beyond slogans and create a vivid, compelling picture of the future that energizes and aligns their teams. A strong vision isn’t optional...it’s absolutely essential if you want your team to succeed. Whe…
…
continue reading

1
Breaking Down STEVIT: E - Know Your Environment
8:40
8:40
Play later
Play later
Lists
Like
Liked
8:40In this episode of The Rebound, Coach Matt Doherty breaks down the crucial leadership skill of reading your environment — the "E" in his STEVIT framework. Drawing from his coaching days at North Carolina, Matt illustrates how understanding the context around you is the first step toward effective leadership. Join Coach as he discusses the importanc…
…
continue reading

1
Unlocking Generous Leadership With Joe Davis
40:39
40:39
Play later
Play later
Lists
Like
Liked
40:39In this episode of Unlocked, Skot Waldron and Joe Davis explore the themes of leadership, generosity, and the evolution of intelligence throughout different life stages. They discuss the importance of legacy, the impact of vulnerability in leadership, and the shift from self-centeredness to a focus on team development. Joe shares personal anecdotes…
…
continue reading
John Lydon, frontman of the Sex Pistols and punk icon, joins The Michael Anthony Show for Episode 189 — a raw, honest, funny and wide-ranging conversation. In this episode, the ever irreverent Lydon speaks openly about the spirit of punk, the legacy of the Sex Pistols, and his personal journey through grief and loss. He reflects on the importance o…
…
continue reading

1
Why Discounting Fails and Adding Value Wins Loyal Clients
19:57
19:57
Play later
Play later
Lists
Like
Liked
19:57Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles the hot topic of shop discounting, sharing why he believes it’s not a sustainable strategy for serv…
…
continue reading

1
Unlocking How To Say Less, Ask More, And Change The Way You Lead With Michael Bungay Stanier
51:42
51:42
Play later
Play later
Lists
Like
Liked
51:42In this episode of Unlocked, Michael Bungay Stanier and Skot Waldron explore the nuances of effective communication, leadership, and coaching. They discuss the importance of creating a safe environment for engagement, the TERA framework for understanding human interaction, and the challenges of empowerment in coaching. Michael shares insights from …
…
continue reading

1
Service Advisor Secrets to Better Customer Retention
15:46
15:46
Play later
Play later
Lists
Like
Liked
15:46Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks through strategies for turning first-time customers into loyal, returning clients. He says you MUST c…
…
continue reading

1
The Undeniable Value of Impactful Transformational Coaching & Leadership w/ Mitch Kupchak
1:03:18
1:03:18
Play later
Play later
Lists
Like
Liked
1:03:18In this powerful episode of The Rebound, Coach Matt Doherty is joined by Mitch Kupchak, former NBA Champion and General Manager of the Los Angeles Lakers, to explore how lessons learned in basketball transcend the game, particularly through transformational coaching and strong leadership. From the locker room to life beyond the court, the impact of…
…
continue reading

1
Unlocking and Empowering Women of Color With Cynthia Pong
46:46
46:46
Play later
Play later
Lists
Like
Liked
46:46In this episode of Unlocked, Cynthia Pong discusses her journey from being a public defender to becoming a career coach focused on empowering women of color. She shares insights on the challenges of introversion in leadership, the importance of asking the right questions, and her mission to help women of color gain the respect and opportunities the…
…
continue reading

1
#179 The 2024/25 end of season review special
1:25:38
1:25:38
Play later
Play later
Lists
Like
Liked
1:25:38You didn't think we'd leave this season unfinished did you? The On The Ball team convene for one final time this season to talk through a weird Norwich City season, taking in the Hoff's departure, the short rein of Wilshere, Knapper's gamble, departing players and the shape of the squad. Host Ryan Livermore is joined by Dan Brigham, Zoe Morgan and …
…
continue reading

1
Service Advisors - Do You Smile Through The Phone?
14:47
14:47
Play later
Play later
Lists
Like
Liked
14:47Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles a recurring topic among auto shops: the importance of phone skills for service advisors. Michael em…
…
continue reading

1
Thoughts Unlocked - How Your Upbringing Impacts Your Leadership Style
9:45
9:45
Play later
Play later
Lists
Like
Liked
9:45Your past is not your future. Your upbringing shaped you, but it doesn't define you. This episode of Thoughts Unlocked delves into the profound impact of upbringing on our identities and behaviors, emphasizing how early childhood experiences shape our communication styles, emotional responses, and approaches to conflict resolution. It explores the …
…
continue reading

1
Turning DIYers Into Loyal Customers | Service Advisors Listen Up!
19:35
19:35
Play later
Play later
Lists
Like
Liked
19:35Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about that issue we all struggle with... Converting do-it-yourselfers into loyal shop customers. Mich…
…
continue reading
In this episode of The Rebound, Coach Matt Doherty shifts the focus from inward reflection to outward connection as we explore the second pillar of the STEVIT philosophy: Know Your Team. Drawing knowledge from Rebound: From Pain to Passion, Coach unpacks why real leadership starts with understanding (not managing) those you lead. Through powerful s…
…
continue reading