Let's see life in different way.
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Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team. Unchurned, and the CS&BS series, ...
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The Breakthrough Hiring Show: Recruiting and Talent Acquisition Conversations
James Mackey: Recruiting, Talent Acquisition, Hiring, SaaS, Tech, Startups, growth-stage, RPO, James Mackey, Diversity and Inclusion, HR, Human Resources, business, Retention Strategies, Onboarding Process, Recruitment Metrics, Job Boards, Social Media Re
Welcome to The Breakthrough Hiring Show! We are on a mission to help leaders make hiring a competitive advantage. Join our host, James Mackey, and guests as they discuss various topics, with episodes ranging from high-level thought leadership to the tactical implementation of process and technology. You will learn how to: - Shift your team’s culture to a talent-first organization. - Develop a step-by-step guide to hiring and empowering top talent. - Leverage data, process, and technology to ...
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Talking #MobileFirst #MobileOnly #Deep Linking and #Mobile Growth. We cover Linking (Deep Links, Deferred Deep Links, Contextual Links), the platforms that support them (iOS, Android, Facebook, Twitter...), and Mobile Growth strategies (onboarding, organic user growth, virality, app store optimization and more...). Answering questions from Twitter #AskAlex @branchmetrics
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We created Enginears as a place to share Engineering stories and to aid knowledge sharing and discovery into how companies build their products. Hosted by Ausha. See ausha.co/privacy-policy for more information.
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Happy Customers is about why making customer successful - and ultimately happy customers is more important than ever before. Over the course of this series we’re going to explore what people inside some of the world's top companies are really doing everyday to go beyond the metrics and numbers on the balance sheet, collaborate across their entire organization, and truly invest in making their customers successful.
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John Pyke is America's Sales & Peak Performance Authority. John is an author, co-author with Jack Canfield & Brian Tracy, professional speaker, international award-winning sales executive & expert helping companies achieve record sales revenue. The majority of his client's investments are linked to the achievement of their performance metrics. Learn how one company achieved a sales growth 7 TIMES their industry standard - growing to over $1B in sales. They were also ranked by Sales & Marketi ...
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The LTC DON Chat is a podcast brought to you by the American Association of Post-Acute Care Nursing (AAPACN). Our experts and guest speakers cover the hottest topics and breaking news in long-term care nurse leadership.
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Welcome to The Adapter’s Advantage: Breakthrough Moments that Lead to Success, the podcast that brings you insider stories of the moments that mattered—turning points on the sometimes rocky road to success. Our guests are leaders in sales, training, enterprise learning, and academia, who share how they’re adapting to the changing world. These interviews are informative, inspirational, and based on real-world experiences to help listeners learn how their organizations can adapt to change. The ...
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Customer-Centric Approach for a Unified Onboarding Experience Ft. Sri Ganesan (Rocketlane)
26:46
26:46
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26:46In this podcast episode, Josh Schachter interviews Srikrishnan Ganesan, founder, and CEO of Rocketlane, a customer onboarding platform. Sri discusses the origins of Rocketlane, including the community they built before launching the product, and the birth of Rocketlane. They also talk about the importance of collaboration and marketing in the SaaS …
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What to Do When Someone Calls the Department of Health on Your Facility
9:17
9:17
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9:17In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, discuss what to do when someone calls the Department of Health on your facility. Additional Resources:Admission Checklist: Seed to …
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$100M Raised - Rebuilding the Energy Stack @ Fuse Energy | Enginears Podcast
33:58
33:58
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33:58If you're keen to share your story, please reach out to us! Guest: https://x.com/UnsettledGreg/ https://www.linkedin.com/in/greg0wilk/ https://apply.workable.com/fuseenergy/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.c…
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Exploring Kadena's Groundbreaking Blockchain: Horizontal Scalability & Security with Randy Daal! | Enginears Podcast
33:14
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33:14If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/randydaal/ https://www.kadena.io/careers/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: https…
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How AngelList is Leveling Up CS into a True Commercial and Revenue Driver ft. Carly Van Kirk
30:46
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30:46#updateai #customersuccess #saas #business Josh Schachter, Co-Founder & CEO of UpdateAI, sits down with Carly Van Kirk, Head of CS at AngelList. Carly pulls back the curtain on AngelList’s unique approach to supporting emerging and established GPs and shares her journey into this pivotal leadership role amidst rapid company growth and industry tran…
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EP 170: Georgetown's entrepreneurial ecosystem with Benjamin Zimmerman
36:13
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36:13Georgetown University is redefining entrepreneurial education by building a mission-driven ecosystem where innovation thrives. In this episode, our host, James Mackey, and Ben Zimmerman, Managing Director of Georgetown Entrepreneurship, share Georgetown’s unique approach to fostering an environment that helps startups succeed. From student programs…
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Yubo’s 80M User Journey: Scaling a Global Social Platform to Process Millions of DAUs | Enginears Podcast
32:12
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32:12If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/arthurpatora/ https://www.welcometothejungle.com/en/companies/yubo/jobs Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/comp…
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#updateai #customersuccess #saas #business In this heartfelt and deeply personal episode, hosts Jon Johnson, Kristi Faltorusso, and Josh Schachter step away from their usual customer success conversations to reflect on life’s heavier moments. The trio opens up about recent challenges—celebrating new beginnings, mourning profound losses, and naviga…
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Reinventing the Future of Work With AI-Powered Workflows
37:56
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37:56#updateai #customersuccess #saas #business Jon, Kristi, and Josh sit down with Mike Haylon, GM of AI at Asana, for a deep dive into AI’s transformative role in business. The episode kicks off with a nostalgic trip down memory lane, revisiting Josh and Mike’s childhood adventures, before pivoting to Asana’s groundbreaking work with AI Studio. Mike u…
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How Lovable Gained $10M ARR in 60 days Building a Personal AI Engineer for Everyone | Enginears Podcast
33:36
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33:36If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/nad-chishtie/ https://lovable.dev/careers/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: http…
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EP 169: What’s Next for AI and Automation in Recruiting: Insights from Jason Heilman, Sr VP of Product, Automation, and AI at Bullhorn
36:30
36:30
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36:30Jason Heilman, Senior Vice President of Product, Automation, and AI at Bullhorn, and our host James Mackey, offer a masterclass in AI and Automation for recruiting organizations. Drawing from Jason’s experience as co-founder of Herefish (acquired by Bullhorn in 2019), Jason reveals how automation serves as the essential foundation for effective AI …
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How to Thrive in the Change Economy in the Age of AI ft. Brett Queener (Bonfire Ventures)
44:23
44:23
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44:23#updateai #customersuccess #saas #business Jon Johnson and Josh Schachter sit down with Brett Queener, Managing Director at Bonfire Ventures, to explore the rapidly evolving landscape of software companies in the age of AI. Brett shares his thoughts on the future of SaaS, the importance of speed and innovation, and the critical role of product mark…
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How Dynamic Makes Crypto Easier, Onboarding 20M+ Users to Apps | Enginears Podcast
30:07
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30:07If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/goldbergyoni/ https://www.dynamic.xyz/company#open-positions/ Read the docs: https://docs.dynamic.xyz/ Follow Dynamic: Website: https://dynamic.xyz X: https://x.com/dynamic_xyz LinkedIn: https://www.linkedin.com/company/dynamiclabs/ Join our Slack communi…
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How Symphony Enables Over 1,000 Institutions and 600k Users Across Global Finance | Enginears Podcast
45:19
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45:19If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/richaud/ https://symphony.com/company/careers/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: …
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How can AI as a strategic partner transform CS from reactive to proactive?
22:25
22:25
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22:25#updateai #customersuccess #saas #business In this episode of the Unchurned podcast, we are joined by our dynamic duo of experts, James Sanders (AI Implementation Strategist) and Michelle Carter (Customer Success Innovation Lead). From automated call summaries and sentiment analysis to predictive analytics and personalized customer experiences, Jam…
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EP 168: Navigating staffing in uncertain times: Insights from Hugo Malan, President of Kelly Science, Engineering, Technology & Telecom
35:37
35:37
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35:37In today’s unpredictable economy, businesses must navigate shifting market conditions while maintaining efficiency and resilience. Our host James Mackey and Hugo Malan, President of Kelly Science, Engineering, Technology, and Telecom, explore the power of a mixed labor strategy - a dynamic approach that blends full-time hires with temporary and pro…
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Defining the CS Playbook Philosophy to Balance - Guidance and Governance ft. Caitlin Wood (ZeroFox)
35:04
35:04
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35:04Caitlin Wood, Chief Customer Officer at ZeroFox, joins hosts Kristi Faltorusso, Jon Johnson, and Josh Schachter. They discuss the intricacies of customer success in the cybersecurity industry, along with her unique insights into the challenges and triumphs of leading a customer success organization—especially in the realm of cybersecuri…
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Bilt; the Platform that Transforms Billions in Home and Neighbourhood Spend into Rewards | Enginears Podcast
52:32
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52:32If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/james-dorado-02214890/ https://www.biltrewards.com/p/careers/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/engine…
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EP 167: Revolutionizing staffing through network intelligence with Brad Beach, CEO & Founder of Tailored Management & Jobvious
38:16
38:16
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38:16Join host James Mackey as he chats with Brad Beach, Founder and CEO of Tailored Management and Jobvious. Brad shares his journey from the early days in staffing to building a cutting-edge platform that’s reshaping contingent labor. They dive into the challenges of traditional hiring models, the power of network-driven recruitment, and how technolog…
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1.8% Engagement Lift Across 30M+ Users, Fueling MAU Growth w/ Kumo Models | Enginears Podcast
36:51
36:51
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36:51If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/viman-deb/ https://kumo.ai/careers/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: https://x.c…
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1
How to Scale Customer Success Beyond the Comfort Zone? ft. Kelly McGuire (Everstage)
28:24
28:24
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28:24#updateai #customersuccess #saas #business Kelly McGuire, Vice President of Customer Success at Everstage, joins hosts Jon Johnson and Josh Schachter (Co-Founder & CEO of UpdateAI). They dive into how Everstage is disrupting the market, driving outcomes for its clients, and empowering a range of roles—from sales operations to account managers. Kell…
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1
How to Build a Customer-Centric Culture ft. Rimple Patel (Eightfold.ai)
35:03
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35:03#updateai #customersuccess #saas #business Rimple Patel, Chief Customer Officer at Eightfold.ai, joins host Josh Schachter, Co-Founder & CEO of UpdateAI, as she walks us through her strategic approach to leadership, including evaluating teams, aligning missions, and fostering a customer-first culture. Josh and Rimple also explore the role of AI in …
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1
Enhancing DNS Leadership Skills for Team Resiliency
12:05
12:05
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12:05In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Lauren Stenson, MSN, RN, CNDLTC, QCP, DNS-CT, curriculum development specialist for AAPACN, discuss how directors of nursing services can advance their leadership skills to help their teams be more resilient to the evolving challenges of he…
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EP 166: The Future of recruitment technology and automation for the Staffing and Recruiting industry with Sean Mallapurkar, CEO of Recruit CRM
34:40
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34:40Sean Mallapurkar joins host James Mackey to discuss the pivotal role technology is playing in shaping the future of staffing. Sean shares his remarkable journey from launching Recruit CRM to growing it into a global organization. Sean and James explore how recruitment professionals can benefit from integrating various technological solutions to str…
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How CS Teams Can Build Trust and Secure Buy-In to Grow and Scale Customer Success ft. Lawrence Waldman (GLMX)
42:22
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42:22#updateai #customersuccess #saas #business Lawrence Waldman, who recently stepped into a new role as Global Head of Client Experience at GLMX, shares insights from his initial hundred days at the company. He opens up about navigating change and scaling operations in a rapidly growing space while also spotlighting his team's strong customer relation…
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How Pennylane Manages to Have 150 Engineers Coding Daily on a Single Ruby on Rails App | Enginears Podcast
38:49
38:49
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38:49If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/romainpechayre/ https://www.pennylane.com/fr/careers/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Tw…
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1
Redefining Customer Experience with Empathic AI ft. Andrei Negrau & Chad Horenfeldt (Siena AI)
31:45
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31:45#updateai #customersuccess #saas #business Andrei Negrau, CEO of Siena AI, and Chad Horenfeldt, VP of CS at Siena AI, join Jenny Calvert and Josh Schachter to discuss the intricacies of maintaining brand voice integrity in AI-driven interactions, the company's strategic focus on net dollar retention, and the unique challenges and opportunities of A…
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1
Why Customer Success Needs a Hospitality Mindset with Em Wingrove
49:40
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49:40In this episode of Onboarding Therapy, Kim and Shareil sit down with Em Wingrove, Chief Experience Officer at Aptitude 8, to explore how customer success teams can apply a hospitality mindset to improve retention, build trust, and create effortless customer experiences. Highlights from the Episode: Why Customer Success Needs Hospitality – Em breaks…
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How Coin Metrics Stores and Processes Petabytes of Blockchain Data | Enginears Podcast
43:27
43:27
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43:27If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/maxim-logvinenko/ https://t.me/maximizing_it Coin Metrics Links: https://coinmetrics.io/careers/ https://www.linkedin.com/company/coinmetrics/ https://x.com/coinmetrics/ https://coinmetrics.substack.com/ https://coinmetrics.io/state-of-the-market/ https:/…
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1
Navigating Mergers and Leading Through Change ft. Bonnye Hart
27:27
27:27
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27:27#updateai #customersuccess #saas #business Join Josh Schachter (Founder & CEO, UpdateAI), Kristi Faltorusso (CCO, ClientSuccess), and Jon Johnson (Principal CSM Enterprise, UserTesting) as they discuss the recent merger between Opexus and Casepoint with Bonnye Hart, Chief Customer Officer. Discover how these twin powers under the Thoma Bravo banner…
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1
Discovering FireHydrant; the All-in-one Customer-Centric Incident Management Software | Enginears Podcast
38:40
38:40
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38:40If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/danielleleong/ https://firehydrant.com/careers/ Steel Thread article: https://www.rubick.com/steel-threads/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter Lin…
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1
How to Ace Every Engineering Interview w/ Niall Kelly (CTO)! | Enginears Podcast
45:51
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45:51If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/dukesam/ https://www.trypavlov.com/company/careers Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitt…
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EP 165: AI-Powered Recruitment Strategies with Metaview's Co-Founder and CEO Siadhal Magos
41:57
41:57
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41:57James Mackey and Elijah Elkins speak with Siadhal Magos, Co-Founder and CEO of Metaview, about the methods MetaView uses to maximize recruitment potential, including AI-driven candidate rediscovery and strategic compensation alignment. He shares how AI technology enhances hiring efficiency and precision, enabling organizations to make informed deci…
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1
Phylax is Building Verifiable, Embedded Hack Prevention | Enginears Podcast
41:35
41:35
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41:35If you're keen to share your story, please reach out to us! Guest: https://x.com/odysseas_eth/ https://jobs.ashbyhq.com/phylax/ Coinbase 'Nomad Bridge' article: https://www.coinbase.com/en-gb/blog/nomad-bridge-incident-analysis/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin…
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1
How to Hire, Build, and Grow an All-Star Customer Success Team ft. Amy Oilman (Conversica)
27:51
27:51
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27:51#updateai #customersuccess #saas #business Amy Oilman, SVP of Customer Success at Conversica, joins hosts Jon Johnson, Principal CSM, Key Accounts at UserTesting, and Josh Schachter, Co-Founder & CEO at UpdateAI, to share insights from her experience building and leading customer success teams at industry giants like Google and Salesforce. Drawing …
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EP 164: Revolutionizing Hiring Processes with Hariharan Kolam, Co-Founder and CEO at Findem
28:14
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28:14Hariharan Kolam, Co-Founder and CEO at Findem joins host James Mackey to discuss how the advancements in AI are reshaping the hiring landscape. He shares how Findem's solutions revolutionize recruitment, moving beyond traditional resumes to create a more efficient talent-sourcing process. Thank you to our sponsor, SecureVision, for making this show…
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1
Enabling Excellence by Transforming CSM Roles ft. Christine Boermeester (Deltek)
22:45
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22:45Christine Boremeester, Senior Director of Strategy & Enablement at Deltek, joins Kristi Faltorusso, CCO at ClientSuccess, and Josh Schachter, Co-Founder & CEO of UpdateAI, to share invaluable insights into how Deltek continues to innovate and serve its global customer base. Tune in to explore Deltek's ambitious initiatives, including the creation o…
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1
The Sleeping Giant Awakens: 4 Decades of Privacy Innovation Breaking Web3 Boundaries w/ Nillion! | Enginears Podcast
34:45
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34:45If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/migueldevega/ https://apply.workable.com/nillion/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitte…
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EP 163: Exploring AI-Driven Hiring Solutions with Anil Dharni, CEO of Sense
45:48
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45:48Anil Dharni, CEO and Founder of Sense, joins host James Mackey to discuss how AI and automation are transforming the landscape of talent acquisition, streamlining recruitment processes while enhancing candidate engagement. He shares insights about the importance of candidate experience, ethical AI use, and the need for HR leaders to adapt to emergi…
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1
How to Align and Elevate Product Development with Customer Feedback ft. Leah Bauman (monday.com)
35:50
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35:50#updateai #customersuccess #saas #business Host Josh Schachter, Co-founder & CEO of UpdateAI engages in a fascinating conversation with Leah Bauman, the Head of Enterprise Product Alignment at monday.com. Josh and Leah delve into the innovative approach that monday.com takes to align customer feedback with product development, highlighting the impo…
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1
Redefining Compensation to Better Align CS Roles with Revenue Goals
46:59
46:59
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46:59#updateai #customersuccess #saas #business Hosts Kristi Faltorusso (CCO, ClientSuccess), Jon Johnson(Principal CSM, Key Accounts at UserTesting) & Josh Schachter (Co-Founder & CEO, UpdateAI) dive into a dynamic conversation to kick off the new year. Tune in as they share insights on how companies are restructuring compensation models, dis…
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1
Admission Process Best Practices: How to Create a Smooth Resident Transition to LTPAC Settings
14:52
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14:52In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Lauren Stenson, MSN, RN, CNDLTC, QCP, DNS-CT, curriculum development specialist for AAPACN, discuss the admission process and ways to ease the resident’s transition into long-term and post-acute care settings.…
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1
Risk Mitigation, Adoption, Expansion: The Triad of Customer Success ft. Colin Murphy (BMC Software)
27:25
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27:25#updateai #customersuccess #saas #business Colin Murphy, SVP & Chief Customer Officer at BMC Software joins Josh Schachter, Co-Founder & CEO at UpdateAI to share insights from his extensive experience in customer success management. Colin & Josh delve into BMC's customer-centric approach to enhance risk mitigation, adoption, and expansion within th…
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1
How Aurora Can Run 1,000+ Virtual Chains Without Breaking a Sweat | Enginears Podcast
41:02
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41:02If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/lapitsky/ https://auroralabs.dev/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: https://x.com…
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EP 162: Leveraging AI for High-Volume Hiring with Steve Bartel, CEO of Gem
35:47
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35:47James Mackey and Steve Bartel explore how AI is transforming high-volume hiring. Learn how companies can AI to enhance sourcing, streamline processes, and navigate compliance while balancing innovation with human oversight. Thank you to our sponsor, SecureVision, for making this show possible! Our host James Mackey Follow us: https://www.linkedin.c…
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1
Why Blaming Sales Doesn't Work: A Candid Chat with Arrows' Head of Sales, Grant Jones
38:07
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38:07In this episode of Onboarding Therapy, Kim and Shareil are joined by Grant, Head of Sales at Arrows, for a candid discussion about the unique dynamics between sales and customer success teams—and why their differences actually make organizations stronger. Highlights from the Episode: Different Personalities, Different Roles: Explore why certain per…
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How Kin Engineered Local-First AI with Human-Like Memory & Embeddings in 20ms | Enginears Podcast
36:03
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36:03If you're keen to share your story, please reach out to us! Guest: https://www.linkedin.com/in/simonhenriksen/ https://mykin.ai/jobs/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: https://…
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Building Systems to Enroute Customers from Processes to Progress ft. Emily McIlwain (Exo)
27:03
27:03
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27:03#updateai #customersuccess #saas #business Emily McIlwain, Director of Customer Success at Exo, joins the hosts Jon Johnson, Principal CSM at User Testing , and Josh Schachter, Co-Founder and CEO at UpdateAI, to chat about the art of building scalable processes in a rapidly growing startup. Timestamps 0:00 - Preview 1:36 - Josh is engaged 2:5…
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EP 161: Recruiting and Building Globally Distributed Tech Teams with Justt's Co-founder, Roenen Ben-Ami
30:28
30:28
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30:28Roenen Ben-Ami, Co-founder of Justt, joins host James Mackey to discuss the challenges of recruiting globally. He shares his experience of scaling internationally while fostering a cohesive company culture and effectively communicating Justt's value proposition to globally distributed teams. Thank you to our sponsor, SecureVision, for making this s…
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Bridging Sales and Post-Sales to Build a Customer-Centric Revenue Strategy ft. Margaret Wise (ActiveProspect)
20:13
20:13
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20:13#updateai #customersuccess #saas #business Margaret Wise, Chief Revenue Officer at ActiveProspect joins Josh Schachter, Co-Founder & CEO at UpdateAI to chat about streamlining pre-sale, and post-sale operations to focus on customer success and revenue growth. Timestamps 0:00 - Preview & Intros 1:36 - Overview of ActiveProspect 5:07 - Margaret’s…
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