The world underwent a massive evolution because of the COVID-19 pandemic. It halted the entire market, and fundamentally how and where we do business. While we found new ways to work and leverage technology that have become essential to how we work, the transformation is ongoing. That’s where The Bridge with Scott Kinka comes in. Each episode you’ll hear the stories of the tech leaders driving this change so you’re ready for what’s still to come and get the insights you need to lead that evo ...
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Leading with Love (and Logic) in the Age of AI: Insights from Tim Sanders
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45:41In this episode of The Bridgecast, host Scott Kinka sits down with Tim Sanders, AI Evangelist and VP of Research Insights at G2, to explore how leaders can approach AI as a human-first strategy rather than just a tech trend. From building organizational AI literacy to embracing optionality and leading with empathy, Tim shares a roadmap for thoughtf…
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Building a Smarter AI Enterprise Strategy: Live from NJ SIM
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1:01:27In this special live episode of The Bridgecast recorded at the NJ SIM (Society for Information Management) event, Scott Kinka moderates a panel of thought leaders to unpack enterprise-level AI adoption and challenges. The panel highlights real-world use cases in healthcare, insurance, and contact centers where AI is driving measurable efficiency, c…
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Enterprise Network Infrastructure: What Every IT Leader Should Know
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40:05What if networking were as simple and seamless as electricity? Scott Kinka sits down with Meter CEO and co-founder Anil Varanasi to talk about how Meter is revolutionizing connectivity—offering end-to-end networking with custom-built hardware, software, and simple pricing by square footage. They dive into Anil’s startup journey, their bold partners…
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Giving Back Through Tech: The Mission of Tech4Change
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29:13:00In this episode of the Bridgecast, host Scott Kinka sits down with Jasmina Mueller and Brad Dupree to discuss the charitable organization Tech4Change. This organization brings together technology leaders to raise funds for various grassroots charities. During their discussion, they explore the mission behind Tech4Change and the fundraising strategi…
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The Future of Communication with Dialpad’s Mike Kane
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40:19:00Can AI make business communication smarter and sales more human? Scott Kinka and Mike Kane from Dialpad break down the future of AI-driven conversations, tech partnerships, and the power of emotional intelligence in sales. They cover Dialpad’s AI-driven growth, the role of emotional intelligence in sales, and how AI is reshaping customer interactio…
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Sometimes, we think that new tech can solve old problems. For instance, can AI help employees be better at processes that don't exist? This is just one of the questions we tackle on this episode of The Bridgecast. In this conclusion to The Bridgecast’s 2024 Year-End series, Scott and Gene discuss key industry trends, reflections on the past year, a…
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According to Sun Tzu, energy without strategy is chaos. This sentiment has never been more appropriate today, particularly concerning IT strategy and discussions around AI. In this year-end episode of The Bridgecast, Scott reflects on a monumental year for Bridgepointe Technologies and the broader IT industry. The conversation explores key themes t…
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ESPN’s CX Transformation: Using AI to Enhance Fan Support with Doug Kramon
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43:27:00Sports are a profoundly human experience—emotional, visceral, and passionately followed. While AI won’t replace athletes anytime soon, it’s increasingly shaping how fans engage with their favorite teams. In this episode of The Bridgecast, Scott Kinka sits down with Doug Kramon, Head of Customer Care and Fan Support at ESPN, to explore the evolving …
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Refining Your 2025 AI Strategy with RapidScale’s Duane Barnes
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51:59:00A new year often means resolutions and plans for your business. And for 2025, one of those plans is likely focused on literally and figuratively getting your arms around your AI strategy. Making effective use of AI in 2025 means rewinding one whole hype cycle to the early 2020s to big data. That's the last big story we were all talking about. Organ…
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The Bridgecast Live: Reimagining the Customer and Employee Relationship - Part Two
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33:49:00How is AI transforming IT leadership? AI solves no problems by itself. But with the proper workflows and systems around it, it drives real-world ROI. Rather than replacing humans, it can enable the next level of cross-functional collaboration. The panel explored AI's role in transforming business processes and IT leadership in part two of the 2024 …
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The Bridgecast Live: Reimagining the Customer and Employee Relationship (Part One)
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28:40:00Is your business experiencing AI fatigue? Right now, AI is all anyone is talking about…but too many conversations are about tech and innovation when they should be about getting measurable outcomes. In this live episode of The Bridgecast, recorded at the Bridgepointe Tech Summit 2024, we sat down with thought leaders from Dialpad, Observe AI, Talkd…
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Building Your Personal Brand in the Era of Virtual Meetings with Zoom’s Patrick Kelley
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37:55:00There are five generations in the workforce today, and every one speaks, communicates, and collaborates differently. You have to meet them all where they are—generally in their homes behind screens. While your personal brand used to be based on how you interacted with people in the real world, now, what happens on screen is your brand, and you need…
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Mentorship Matters: Lessons from a CTO with Performive’s Ryan DiRocco
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42:36:00Have you ever noticed that being an entrepreneur and an IT leader require nearly the same skills? On this episode of the Bridgecast, Scott sits down with Ryan DiRocco, CTO of Performive. We explore that intersection and how experience and mentorship play critical roles in both realms. We discuss why mentorship is essential—not just when you lack sp…
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From HQ to Cloud: The New Network Core with 11:11 Systems’ Anthony Lobretto
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35:28:00IT leaders, remember when your headquarters was the heart of your business network? You connected everything to it—offices, remote workers through VPNs, and kept security at the HQ. Then, the cloud arrived, and COVID changed everything. Suddenly, we stopped focusing on connectivity and locations. Now, the data center and cloud are the new network c…
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Cost Optimization for Cloud Hyperscalers with ProsperOps’ Chris Cochran
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35:22:00When optimizing your cloud hyperscaler expenses, there’s a massive difference between workload optimization and rate optimization. We put tons of effort into the performance of our workloads to control usage, but far less attention is paid to how much we pay for that usage. And we’re not talking about the size we buy — we’re talking about the minor…
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Fortifying the Digital Frontier: Information Security and Risk Management with Melanie Thomas
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32:32:00Information security and risk management are kind of like the chicken or the egg — what comes first? In this episode of The Bridgecast, Scott interviews Melanie Thomas, the Vice President of Cybersecurity at Bridgepointe. They discuss Melanie’s background, her transition to Bridgepointe, and her belief that change doesn’t need to be scary, but in l…
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Reaction to Inaction with Jack Jackson
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31:28:00Every business book in the past 20 years has in some way talked about being customer-obsessed. And of course, to do that, you need to empower your employees to innovate. Mistakes be damned! However, some recent challenges with software updates to 80 % of the operating systems in the world might say that we may need to pause unbridled innovation. In…
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Contact Center Integration with Talkdesk’s Rei Kesai
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45:11:00You’ve heard the old adage that everyone in business is in customer service or customer experience. Yet, legacy contact center software has been designed for one primary workflow — the customer service agent. This results in our approach to CX and customer expectations being out of alignment, meaning we need to focus more on contact center integrat…
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Enterprise Technology Integration & Essential Advice for IT Leaders with Evolve IP’s Peter Eisengrein
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40:58:00As one of the early innovators in the hosted PBX space nearly twenty years ago, Peter offers countless insights on pre-integrated, self-contained user environments for remote work, collaboration, and innovation. Evolve IP partners with IT professionals to integrate their essential productivity and communication tools into a single, secure cloud-bas…
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Are Data Center Resources Having a Renaissance? With Flexential’s Ryan Mallory
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36:09:00AI is igniting innovation in colocation and data center resources at a pace not seen in decades. But what do you need to know right now? In this episode of The Bridge, host Scott Kinka is joined by guest Ryan Mallory, COO at Flexential, to dive into the seismic shifts AI is causing in data centers. Ryan shares insights on Flexential's rapid expansi…
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The Transformative Impact of Acquisition with BCM One’s Mike Nowak
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43:56:00On this episode of The Bridge, I’m joined by Mike Nowak, BCM One’s Chief Revenue Officer. We discuss how the Pure IP acquisition has been transformative for BCM One and much more. BCM One is a leading global provider of NextGen Communications and Managed Services to IT leaders and channel resellers. BCM One streamlines the complexity of enterprise …
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Exploring VMware Alternatives with Bridgepointe’s Saad Saleem
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36:09:00On this episode of The Bridge, I’m joined by one of our Bridgepointe team members, Saad Saleem, Senior Cloud Architect. We’re walking through the overarching impact of recent VMware changes on customers and service providers and exploring some VMware alternatives. Bridgepointe is a tech advisory firm that helps bridge the gap between tech investmen…
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Optimizing VMware Cloud Foundations With Rackspace’s Hannah Duce and Kevin Carter
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39:56:00On this episode of The Bridge, I’m joined by two of our partners from Rackspace: Hannah Duce, Director of Strategic Alliances and Kevin Carter, Product Director. We’re discussing the current state of affairs with the VMware evolution, optimizing VMWare cloud foundations, and much more. Rackspace is the multicloud solutions expert. They know what yo…
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Is It Time for a VMware Breakup? With Enzu’s Dustin Young
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43:07:00On this episode of The Bridge, I’m joined by Dustin Young, EVP of Global Sales and Marketing at Enzu. We’re discussing whether it’s time for a VMware breakup and much more. Enzu is built on their TruCloud® Private Cloud Platform. Enzu solutions fuel growth and innovation for small, medium, and large enterprises by delivering expert capabilities in …
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The Role of Strategy in IT Leadership with Comcast Business’ Chris MacFarland
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38:48:00On this episode of The Bridge, I’m joined by Chris MacFarland, CEO and Chairman of Comcast Business. We’re talking about the importance of strategy in IT leadership, the upcoming advancements in AI and AGI and more. As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by …
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The Collaboration Technology Evolution with Graeme Geddes of Zoom
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39:42:00On this episode of The Bridge, I’m joined by Graeme Geddes, Chief Sales Officer at Zoom. We’re talking about the collaboration technology evolution, the role of Zoom as a communications platform and so much more. Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Th…
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Cybersecurity Fundamentals with Mark Houpt of DataBank
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44:32:00On this episode of The Bridge, I’m joined by Mark Houpt, the Chief Information Security Officer at DataBank. We’re talking about cybersecurity fundamentals—current challenges, the global landscape, why relationships and communication are critical to cybersecurity success, and so much more. DataBank is a leading provider of enterprise-class data cen…
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Driving Better Business Outcomes with Lumen’s Umesh Lakshman
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44:56:00On this episode of The Bridge, I’m joined by Umesh Lakshman, Vice President of Solutions Architecture, National Mid-Markets and Channels at Lumen. We’re talking about how we’re moving head-first into a future that is decidedly up the stack and how that drives the expectation of better business outcomes. Lumen connects the world. They digitally conn…
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The Future of VMware with AJ Kuftic of Expedient
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50:35:00On this episode of The Bridge, I’m joined by AJ Kuftic, Product Manager at Expedient. We’re talking about the future of VMware and so much more. Expedient is a data center and cloud services provider offering infrastructure as a service (IaaS) with local operations in Pittsburgh, PA, Baltimore, MD, Boston, MA, Cleveland, OH, Columbus, OH, Denver, C…
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Using AI at Scale with Adam Weiner of Granite
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40:24:00On this episode of The Bridge, I’m joined by Adam Weiner, Vice President of Technology at Granite. We’re talking about using AI at scale and so much more. Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporat…
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Customer Experience Optimization with Bridgepointe’s Scott Prater
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41:38:00On this episode of The Bridge, I’m joined by Scott Prater, Vice President of Customer Experience Technology at Bridgepointe. We’re discussing customer experience optimization and the ongoing race to meet customer expectations. The Bridgepointe Customer Experience team enables organizations to deliver unrivaled results across every aspect of their C…
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The Evolution of IT Cost Management with Eric Russo of Bridgepointe
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28:53:00On this episode of The Bridge, I’m joined by Eric Russo, Senior Vice President of Lifecycle Services at Bridgepointe. We’re talking about IT cost management and why it’s become a top priority, second only to cybersecurity. The Bridgepointe Lifecycle Services team advocates for their client's success during every step of the technology lifecycle, fr…
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On this episode of The Bridge, I’m joined by our podcast producer, Gene Volpe, for a 2023 recap and discussion about the year that was. During our 2023 recap, we share the cliff notes of the more than 30 episodes we delivered in 2023, a year of unprecedented growth on The Bridge and for Bridgepointe Technologies. We also discuss a few hot topics li…
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Hybrid Cloud Growth with Brian Thomas of Equinix
43:34:35
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43:34:35On this episode of The Bridge, I’m joined by Brian Thomas, Senior Manager, Segment Marketing at Equinix. We’re talking about hybrid cloud growth, repatriation and so much more. Equinix is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastruc…
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Exploring the Cybersecurity Landscape with Melanie Thomas of AT&T
39:09:35
39:09:35
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39:09:35On this episode of The Bridge, I’m joined by Melanie Thomas, Principal of AT&T Cybersecurity. We’re talking about the evolving cybersecurity landscape and so much more. AT&T Cybersecurity’s Edge-to-Edge technologies provide phenomenal threat intelligence, collaborative defense, security without the seams, and solutions that fit your business. Our u…
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Productivity AI with Expedient’s Brad Reynolds
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39:47:35
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39:47:35On this episode of The Bridge, I’m joined by Brad Reynolds, Senior Vice President of Artificial Intelligence at Expedient. We’re talking about productivity AI and so much more. Expedient is a data centers and cloud services provider offering infrastructure as a service (IaaS) with local operations in Pittsburgh, PA, Baltimore, MD, Boston, MA, Cleve…
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Finding the Right Data Center Resources With Bridgepointe’s Mel Melara
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27:14:35On this episode of The Bridge, I’m joined by Bridgepointe’s own Mel Melara, VP of Sales. We’re talking about securing data center resources and more. Mel joined Bridgepointe in 2019 and brought over 30 years of experience in network and data center infrastructure consulting to the firm. As a sales leader at Masergy, he was part of the executive tea…
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Artificial Intelligence Optimization in the Data Center World With Brian Eichman
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39:20:35On this episode of The Bridge, I’m joined by Brian Eichman, Vice President of Business Development at CoreSite. We’re having an in-depth conversation about the changing make up of the data center in light of AI. CoreSite, an American Tower company, provides hybrid IT solutions that empower enterprises, cloud, network and IT service providers to mon…
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Is this How the World Will End or How Smarter Business Begins? A Practical Discussion about AI (Part 2)
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36:27:35For this episode of The Bridge, we’re bringing you part two of our live panel discussion from the 2023 Bridgepointe Tech Summit. We answer some of the most pressing questions about artificial intelligence and the pressure leaders currently face to adopt this technology. For this practical discussion on the hype and realities of artificial intellige…
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Is this How the World Will End or How Smarter Business Begins? A Practical Discussion about AI (Part 1)
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40:17:35For this episode of The Bridge, we’re bringing you part one of our live panel discussion from the 2023 Bridgepointe Tech Summit. For this practical discussion on the hype and realities of the artificial intelligence debate, I was joined by: ❖ Dan O'Connell, Chief AI and Strategy Officer, Dialpad ❖ Karen Bowman, Vice President, Channel/Alliance, Lev…
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The Data Center Economy with Digital Realty’s Tony Bishop
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42:27:35
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42:27:35On this episode of The Bridge, I’m joined by Tony Bishop, Senior Vice President of Enterprise Platform Solutions at Digital Realty. We’re talking about the data center economy and so much more. Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®…
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Hybrid Workforce Solutions with MetTel’s Zachary Grant
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37:44:35On this episode of The Bridge, I’m joined by Zachary Grant, Vice President of Solution Architecture and Engineering at MetTel. We’re talking about hybrid workforce solutions and so much more. MetTel is a leading provider of customized, integrated, and managed communications solutions for enterprise customers. By converging all communications over a…
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The Tech Revolution with PanTerra’s Artie Chang
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46:43:35On this episode of The Bridge, I’m joined by Artie Chang, President and CEO of PanTerra Networks. We’re talking about running blindly into the tech revolution while still serving the needs of the people who aren't maybe so revolutionary. PanTerra is a business-class Unified Cloud Service Provider, seamlessly delivering unified communications, team …
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Information Security Strategy with Ntirety’s Josh Henderson
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42:25:35On this episode of The Bridge, I’m joined by Josh Henderson, Chief Technology Officer at Ntirety. We’re talking about information security strategy and so much more. Managing security and compliance is a strategic, economic imperative directly impacting business outcomes. Ntirety is the only company that embeds compliant security throughout their c…
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End User Computing with Evolve IP’s Kevin Sullivan
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40:36:35On this episode of The Bridge, I’m joined by my friend Kevin Sullivan, Director of Solutions Engineering at Evolve IP. We’re questioning how we do end user computing and more. Evolve IP partners with IT professionals to bring together their essential productivity and communication tools into a single, secure cloud-based solution, fine-tuned for the …
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Building a Next Gen Network With Aryaka’s Renuka Nadkarni
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40:58:35http://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Renuka Nadkarni, Chief Product Officer at Aryaka. We’re talking about building a next gen network and so much more. Aryaka pioneered the concept of a cloud-first architecture for delivering SD-WAN, and also now SASE, as-a-service. They provide secure connectivity…
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Disrupting the Managed Service Provider Business Model With Sourcepass’ Roli Points
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40:48:35http://www.bridgepointetechnologies.com | On this episode of The Bridge, Roli Points, co-founder and VP of Strategic Alliances at Sourcepass, joins me. We’re talking about disrupting the managed service provider business model and more. Sourcepass was created to disrupt the stale IT services and security space. Businesses are often held back by lac…
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Business Continuity and Disaster Recovery With Expedient’s Alvaro Gonzalez
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40:23:35http://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Alvaro Gonalez, AVP of Alliances and Marketing Strategy at Expedient. We’re talking about business continuity and disaster recovery, and so much more. Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in cities…
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Swimming in the Whale's Wake with Geoff Bloss of BCM One
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42:27:35http://www.bridgepointetechnologies.com | On this week’s episode of The Bridge, I sit down with Geoff Bloss, CEO at BCM One, to discuss investing in voice technology, acquisitions, and more. BCM One is a leading provider of NextGen Communications and Managed Services to IT leaders and channel resellers nationwide. Serving over 18,000 customers and …
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Meeting the Challenges of Hybrid Work With Comcast Business Masergy's Chris MacFarland
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40:30:35http://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Chris MacFarland, CEO of Comcast Business-Masergy. We’re talking about SD-WAN deployment and so much more! As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by Comcast Business in 20…
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