Join estate agency experts Ian Storey, James Kendall, and David Warburton on "The Complete Agent Podcast." With 60+ years of combined experience, they share their blueprint for success in estate agency. From effective direct mail campaigns to social media strategies, this podcast is a treasure trove for aspiring agents. Transform your agency with insider tips and join a community of ambitious agents. Elevate your career with The Complete Agent! Join the Private Facebook Group here! - https:/ ...
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**GOLD MOMENTS** Do this and exchange quicker. Ft. Hayley Dixon.
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5:16Send us a text In this Gold Moment, Hayley Dixon advises JK & David on a hack to complete your transactions quicker, focusing on the Memo of Sale.By Ian Storey, David Warburton and James Kendall
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73. Behind the Legal Curtain: The Real Reason Your Deals Fall Apart ft. Hayley Dixon
1:16:53
1:16:53
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1:16:53Send us a text In this latest instalment of The Complete Agent Podcast, hosts David Warburton and James Kendall are joined by conveyancer Hayley Dixon for an in‑depth exploration of the conveyancing journey. They unpack the critical legal process behind property transactions, spotlighting common hurdles—from TA6/TA10 forms to septic tanks and deeds…
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**GOLD MOMENTS** Why you need an in-house Home Stylist.
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2:55Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk A few minutes of why home styling is paramount for premium estate agents. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/By Ian Storey, David Warburton and James Kendall
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72. The Hidden Dealbreaker in Rural Property Sales (And How to Handle It) w. Special Guest James Warren - Off Mains Solutions
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1:00:52
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1:00:52Send us a text In this episode of The Complete Agent Podcast, hosts James Kendall, Ian Storey, and Dave Warburton delve into the common frustrations of property chains, sharing real-life fall-throughs and the crucial role of communication in keeping sales on track. They’re joined by special guest James Warren from Off Main Solutions, who sheds ligh…
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**GOLD MOMENTS** Brand Stretch or Split? One Brand or Two?
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2:20Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk 2 Minutes with David Warburton on why he chose to split his brand. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/By Ian Storey, David Warburton and James Kendall
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71. The Fee Conversation You’re Probably Avoiding, But Shouldn’t.
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49:10Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into the realities of a shifting property market. They unpack their latest listings, explore innovative marketing tactics, and reflect on the challenges of accur…
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**GOLD MOMENTS** Agents: If You Work the £600K Market, You Need to Hear This.
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2:33Send us a text www.thecompleteagent.co.uk In this short but powerful clip, Sam Hunter and David Warburton break down exactly why the mid-market (£500K–£800K) is stuck right now — and what estate agents need to do about it. From buyer hesitation to seller mindset, they unpack the hidden dynamics causing the slowdown, and how to adapt your strategy i…
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70. Want Premium Listings? Fix This First
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37:00Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, James Kendall and Ian Storey break down what it really takes to build a standout agency in today’s market. They focus on the power of consistency — in branding, marketing, and communication — and how that translates into trust, credibility, and hig…
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**GOLD MOMENTS** World Class Culture - Heather Staff Explains The Poo in the Pool.
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2:08Send us a text Email us [email protected] Join our private Facebook group - https://www.facebook.com/groups/911153513904767/By Ian Storey, David Warburton and James Kendall
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**GOLD MOMENTS** Sam Hunter Drops Social Media Gold.
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1:40Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed. They discuss how to navigate client expectations, make smar…
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69. How to Build Trust, Set the Right Price, and Win the Business
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58:13
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58:13Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed. They discuss how to navigate client expectations, make smar…
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68. Community First, Sales Second.. Why It Works
33:53
33:53
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33:53Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall unpack their latest experiences in the property market, offering a grounded look at what’s working—and what’s not—in today's landscape. They explore the growing sensitivity around pricing, the importance of co…
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67. Local. Honest. Viral. The Formula That Works in 2025 Ft. Sam Hunter
1:10:27
1:10:27
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1:10:27Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, Dave Warburton is joined by James Kendall, Ian Storey, and special guest Sam Hunter for a deep dive into what’s working—and what’s not—in the world of estate agency today. From lead generation and high-end sales to market trends and pricing pressur…
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66. Would You Instruct You? Why Most Agents Fail at First Impressions
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48:19
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48:19Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey dive into the real-world journey of taking an estate agency brand from budget to premium. They reflect on recent experiences in the market, sharing honest insights about what it really takes to at…
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65. The Secret to Building a Brand That Clients and Talent Love
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37:03
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37:03Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, James Kendall and Ian Storey dive into their recent experiences in the estate agency world, blending practical business insights with personal reflections. They share updates on team dynamics, current listings, and how the right environment can inf…
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64. Are You Pricing for Competition or Just Guessing?
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48:32
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48:32Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall share their latest experiences from the frontline of estate agency. The conversation centres around high-value listings, the importance of proof of funds, and the role of strong client advice in w…
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63. Writing our Q1 Market Update, What’s inside and what’s shaping the market.
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43:05Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall break down the highs and lows of the property market in Q1. They share real insights from their agency, covering everything from valuation challenges and buyer behaviour to the wider economic factors shaping t…
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62. Growing your team and JK Starts a Letting Business?
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46:06
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46:06Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into their latest wins in the property market, with a focus on team building, recruitment, and maintaining a growth mindset. They explore the current market landscape, the vital role of suppo…
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61.World Class Culture with Special Guest. Heather Staff Co-Founder of Street Group.
59:58
59:58
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59:58Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group. Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the fu…
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60. From Super Prime to Saturday Football: What Coaching Kids Taught Us About Clients
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53:30Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, James Kendall and David Warburton share a behind-the-scenes look at the realities of estate agency life—from tough client conversations to missed opportunities and everything in between. The conversation covers: 🔹 Insights from the super prime mark…
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59. Inside the world of Super Prime - with Special Guest Matthew Addison Smith
1:04:54
1:04:54
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1:04:54Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, the hosts dive into the super prime property market, exploring current trends, the power of networking, and how social media is reshaping the industry. Joining them is Matthew Addison Smith, a seasoned expert in the super prime sector, who shares h…
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58. Building a winning culture and AI in Estate Agency
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56:22
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56:22Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, James Kendall, David Warburton, and Ian Storey catch up on their weeks, sharing key updates on the real estate market, sales performance, and team dynamics. They dive into the importance of cultivating a positive workplace culture and how it direct…
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57. The Important of Strong Client Relationships
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49:46
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49:46Send us a text Email us [email protected] In this episode, David Warburton and Ian Storey dive into their latest experiences in the property market, sharing key insights on what’s working right now in real estate. From building strong client relationships to innovative marketing techniques, they explore the strategies that make a real …
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56. Partner Agent Mini-Series Roundup.
1:07:44
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1:07:44Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, James Kendall and David Warburton dive into key aspects of the real estate market, covering everything from personal updates to market trends, price reductions, and the commercial decisions shaping today’s industry. The conversation explores: 🔹 The…
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55. Partner Agent Mini-Series - Avocado Property with Ian Macbeth
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54:00Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, Ian Storey and James Kendall catch up on their weeks, discussing the importance of stepping back and taking breaks before diving into a deep conversation with Ian Macbeth of Avocado Property. The discussion explores the challenges facing the estate…
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54. Partner Agent Mini-Series - Premium Partner Agency with David Lindley of By Design.
1:08:48
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1:08:48Send us a text In this episode of The Complete Agent Podcast, host David Warburton is joined by Ian Storey and James Kendall to discuss the evolving estate agency industry, from sales performance to the impact of partner agency models and the role of education in real estate. Special guest David Lindley, head of By Design, shares insights from runn…
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53. Partner Agent Mini-Series with Alex Pelosi-Buchanan of eXp UK
1:12:25
1:12:25
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1:12:25Send us a text In this episode of The Complete Agent Podcast, hosts James Kendall, David Warburton, and Ian Storey reflect on their latest successes in the estate agency world, sharing insights on sales, listings, and client relationships. They are joined by special guest Alex Pelosi-Buchanan, a self-employed agent with eXp, who offers a candid loo…
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52. Partner Agent Mini-Series - Partner Agent Perspective w. Special Guest Richard Bray
1:00:43
1:00:43
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1:00:43Send us a text Email us [email protected] In this episode of The Complete Agent podcast, James Kendall is joined by co-hosts David Warburton and Ian Storey, along with special guest Richard Bray, to discuss the world of partner agency in the UK property market. Richard shares his journey from a career in banking to becoming a successfu…
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51. Partner Agent Mini-Series with Partner Agent UK Pioneer Perry Power
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57:42
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57:42Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, host David Warburton teams up with Ian Storey, James Kendall, and special guest Perry Power to dive deep into the truths and challenges of the property industry. This is not your average industry chat – it's a candid, thought-provoking exploration …
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Send us a text Email us [email protected] In this episode of the Complete Agent podcast, the hosts reflect on their holiday experiences and discuss their strategies and goals for the new year. They emphasise the importance of lead generation, data-driven valuations, and building strong relationships with clients. The conversation also …
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49. Estate Agency in December: Wins, Challenges, and Lessons Learned
1:01:08
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1:01:08Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall share their weekly updates, reflecting on the successes and challenges they’ve faced in December. They discuss the critical role of contractual clauses in protecting agents and offer practical ad…
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48. Opinions are like A***holes - Don't let one persons opinion stop you from greatness.
47:41
47:41
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47:41Send us a text Email us [email protected] In this episode of The Complete Agent Podcast, James Kendall and Ian Storey share their latest insights and experiences from the UK property market. Together, they discuss the surprising trends in house price growth despite ongoing affordability challenges and reflect on their recent sales perf…
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47. What you're not changing, You're choosing.
58:21
58:21
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58:21Send us a text In this episode of The Complete Agent Podcast, we bring you our latest weekly updates and dive into the current trends shaping the property market. Join us as we discuss team structure and hiring strategies to meet the demands of today’s real estate landscape, as well as the importance of seizing every opportunity in property transac…
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Send us a text Get in touch with us here - [email protected] As the year draws to a close, we take a moment to reflect on the current state of the estate agency market and share some personal insights into what’s been working well. In this episode, we celebrate our successes, including consistent high-value sales, and discuss strategie…
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Send us a text In this episode, we take a deep dive into the world of property sales, with a particular focus on the influence of London buyers on the wider market. We share real-life experiences of navigating the challenges posed by selling unique properties and emphasise the importance of getting your pricing and marketing strategy spot on. Along…
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44. Transactional Vs Relational Clients.
1:15:07
1:15:07
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1:15:07Send us a text Get in touch with us here [email protected] or join our private facebook group here - https://www.facebook.com/groups/911153513904767 In this episode of The Complete Agent podcast, the hosts provide a comprehensive update on the real estate market, sharing insights into sales performance, industry challenges, and the inf…
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43. Budget Shocks & Market Moves: What Every Estate Agent Needs to Know Now!
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51:56
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51:56Send us a text In this episode of The Complete Agent, hosts David Warburton, Ian Storey, and James Kendall provide an insider’s view into the current estate agency market, sharing recent successes and practical challenges. They examine the latest budget announcement, exploring its potential impact on the property market, including updates on stamp …
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42. Why Your Viewings Aren’t Leading to Sales – And How to Fix It!
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42:55Send us a text In this episode of The Complete Agent Podcast, James, Ian, and David uncover the often-overlooked strategies that can transform property viewings into successful sales. They dive deep into the art of gathering buyer feedback, interpreting it effectively, and using it to shape sales strategies. The team highlights the importance of pr…
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Send us a text In this episode of the Complete Agent podcast, James Kendall and Ian Storey share insights from their recent experiences in the property market, including high-value listings and the workings of their business. They discuss the importance of understanding both personal and business objectives, as well as effective marketing strategie…
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40. Maximising Reach on Social Media on Facebook, Instagram & TikTok
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50:35
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50:35Send us a text In this episode of the Complete Agent Podcast, David Warburton and James Kendall discuss their recent experiences in the real estate market, focusing on valuation techniques, the importance of accurate pricing, and the role of staging in selling properties. They also touch on the impact of social media strategies in real estate, shar…
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39. How do you run Storeys of Cheshire? With special guest Aidan Flanagan - Live from Street HQ!
1:03:02
1:03:02
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1:03:02Send us a text In this episode of the Complete Agent podcast, the hosts discuss various aspects of estate agency, including market trends, operational insights, and the importance of systems and processes. They introduce Aidan, the Operations Manager from Storeys, who shares his journey from hospitality to estate agency. The conversation emphasises…
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38. How to get more sales and Structure your business for growth.
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57:09
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57:09Send us a text In this episode, the hosts discuss their recent experiences in the Estate Agency market, sharing insights on sales performance, pricing strategies, and the importance of client management. They emphasise the need for a growth mindset and the significance of outsourcing 'low-dollar' tasks to focus on lead generation and business growt…
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37. Q&A from September Mastermind - Key Takeaways to Implement.
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50:01Send us a text In this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall dive into the current state of the estate agency market, sharing insights from their recent sales performance and the effects of market conditions on client engagement. They wrap up their latest mastermind session, tackling the burning…
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36. Selling Homes with Land/Equestrian Homes and More Challenges from Agents and How to Solve them.
54:11
54:11
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54:11Send us a text In this episode of the Complete Agent Podcast, David Warburton, Ian Storey, and James Kendall discuss the latest trends in the estate agency market, including recent sales successes, the impact of interest rates, and the importance of price realignments. They share insights on effective valuation techniques, the significance of estab…
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35. Four Things Troubling Agents Now and How To Learn From Others.
1:08:57
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1:08:57Send us a text In this episode, the hosts discuss their recent experiences in the real estate market, including their success with listings and sales. They also talk about the importance of valuing properties based on data and not personal opinions. The hosts share stories of dealing with unrealistic price expectations and the value of providing ex…
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34. Ian Storey has a rant! - Why your new business will fail and how to avoid making the same mistakes.
1:09:23
1:09:23
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1:09:23Send us a text In this episode, the hosts discuss their recent experiences in the industry and offer advice to those starting out. They go through the importance of generating listings and cash flow, and provide tips on how to do so, such as door knocking and sending direct mail. They also stress the need for investment in marketing, including a pr…
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Send us a text In this episode, the hosts discuss their recent experiences in the real estate market. They talk about their sales and listings, as well as their strategies for success. They also introduce the concept of the four P's: presentation, promotion, price, and patience. They emphasise the importance of consistent and high-quality presentat…
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32. Estate Agents who Overvalue and How to Beat Them.
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1:05:26Send us a text This weeks Episode David & James discuss a common challenge a lot of agents seem to consistently come up against. Agents overvaluing! James & David discuss how to beat overvaluing using data driven insights and how to shift the dynamic on the valuation. Don't forget to join our Facebook Group "The Complete Agent" and continue the con…
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Send us a text In this episode the trio discuss the ups and downs, challenges in the current market and discuss the opportunities available to those that are prepared to be consistent and work smart. They discuss conveyancing issues, client management and much more! Be sure to continue the conversation on Facebook by searching "The Complete Agent" …
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30. Cash Flow, Resilience and Strategy: Thriving in Today's Market
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58:18Send us a text In this episode, our hosts delve into the estate agency market, sharing personal experiences and discussing the challenges they face. The conversation highlights the importance of resilience and adaptability in the ever-changing property landscape. They emphasise the critical role of effective communication with clients, noting that …
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