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Content provided by Ian Storey, David Warburton and James Kendall, Ian Storey, David Warburton, and James Kendall. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Storey, David Warburton and James Kendall, Ian Storey, David Warburton, and James Kendall or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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37. Q&A from September Mastermind - Key Takeaways to Implement.

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Manage episode 440773691 series 3565027
Content provided by Ian Storey, David Warburton and James Kendall, Ian Storey, David Warburton, and James Kendall. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Storey, David Warburton and James Kendall, Ian Storey, David Warburton, and James Kendall or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

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In this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall dive into the current state of the estate agency market, sharing insights from their recent sales performance and the effects of market conditions on client engagement. They wrap up their latest mastermind session, tackling the burning questions facing agents today and offering solutions to key challenges. The discussion includes effective communication strategies with clients who aren’t quite ready to sell, and explores valuation techniques, highlighting the importance of data and storytelling. The hosts also delve into brand strategy, debating the merits of brand splitting versus stretching, and discuss the significance of team structure in managing property viewings. Finally, they address the issue of sticky stock and the crucial role of pricing strategies in a fluctuating market.

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82 episodes

Artwork
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Manage episode 440773691 series 3565027
Content provided by Ian Storey, David Warburton and James Kendall, Ian Storey, David Warburton, and James Kendall. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Storey, David Warburton and James Kendall, Ian Storey, David Warburton, and James Kendall or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Send us a text

In this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall dive into the current state of the estate agency market, sharing insights from their recent sales performance and the effects of market conditions on client engagement. They wrap up their latest mastermind session, tackling the burning questions facing agents today and offering solutions to key challenges. The discussion includes effective communication strategies with clients who aren’t quite ready to sell, and explores valuation techniques, highlighting the importance of data and storytelling. The hosts also delve into brand strategy, debating the merits of brand splitting versus stretching, and discuss the significance of team structure in managing property viewings. Finally, they address the issue of sticky stock and the crucial role of pricing strategies in a fluctuating market.

  continue reading

82 episodes

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Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk In this episode of The Complete Agent Podcast, host James Kendall and the team are joined by Lucy Noonan, founder of Atomic Consultancy, for an honest and insightful conversation on the real estate industry behind the scenes. Lucy shares her journey from sales negotiator to M&A expert, revealing what makes a business valuable — and what holds it back. The discussion covers the growing importance of lettings, the realities of building (and selling) a business, and why branding and financial control matter more than ever. With candid takes on recruitment, exit planning, and market trends, this episode is a must-listen for any agent thinking long-term about their future in estate agency. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/…
 
Send us a text In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall sit down with Ellie Rees, co-founder of Brickworks and a vocal advocate for change in the property industry. From her unexpected journey into estate agency via the fine arts world, Ellie shares how creativity, integrity, and a client-first approach have shaped Brickworks’ reputation. The conversation delves into the shifting expectations of buyers and sellers, the rising importance of outdoor spaces, and how modern agents can build trust in an often cynical market. Ellie opens up about the power of property staging, the need for updated language in industry communications, and her bold vision for a more ethical, inclusive, and elevated estate agency model. This episode is a must-listen for anyone who believes the property world is overdue for transformation.…
 
Send us a text In this latest instalment of The Complete Agent Podcast, hosts David Warburton and James Kendall are joined by conveyancer Hayley Dixon for an in‑depth exploration of the conveyancing journey. They unpack the critical legal process behind property transactions, spotlighting common hurdles—from TA6/TA10 forms to septic tanks and deeds of variation. With real‑world examples, Hayley explains how compliance reports, title investigations and detailed memoranda of sale can prevent costly delays. As both stress the value of early conveyancer involvement and open agent‑conveyancer communication, the episode highlights how collaborative streamlining enhances client experience and drives smoother completions.…
 
Send us a text In this episode of The Complete Agent Podcast, hosts James Kendall, Ian Storey, and Dave Warburton delve into the common frustrations of property chains, sharing real-life fall-throughs and the crucial role of communication in keeping sales on track. They’re joined by special guest James Warren from Off Main Solutions, who sheds light on the often-overlooked world of private drainage. From septic tanks and cesspits to sewage treatment plants, James breaks down what agents need to know — including the impact of outdated systems, the 30-metre rule, and why regulations are catching sellers out. Packed with practical advice, the team discusses how upfront transparency and proper documentation can prevent deals from collapsing. If you’ve ever had a chain fall apart or faced off-mains confusion, this episode is a must-listen.…
 
Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into the realities of a shifting property market. They unpack their latest listings, explore innovative marketing tactics, and reflect on the challenges of accurate valuations. The conversation centres on client motivation, managing expectations, and the crucial role of clear, confident communication—especially when navigating fee discussions or price reductions. With honest insights into mindset, negotiation, and stock management, this episode is a must-listen for agents looking to sharpen their skills and stay ahead in a market that demands adaptability. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/…
 
Send us a text www.thecompleteagent.co.uk In this short but powerful clip, Sam Hunter and David Warburton break down exactly why the mid-market (£500K–£800K) is stuck right now — and what estate agents need to do about it. From buyer hesitation to seller mindset, they unpack the hidden dynamics causing the slowdown, and how to adapt your strategy if you’re working in this space. It’s straight-talking, insight-packed, and essential listening for any agent dealing with frustrated vendors and stagnant stock.…
 
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The Complete Agent Podcast
The Complete Agent Podcast podcast artwork
 
Send us a text Email us succeed@thecompleteagent.co.uk In this episode of The Complete Agent Podcast, James Kendall and Ian Storey break down what it really takes to build a standout agency in today’s market. They focus on the power of consistency — in branding, marketing, and communication — and how that translates into trust, credibility, and higher-value instructions. The conversation explores how client perception shapes your success, the role of direct mail and social media in building visibility, and why a structured approach to marketing helps agents win in any market. They also dive into pricing strategy, mindset, and what it takes to position yourself as the agent of choice in the mid-to-high-end sector. It’s a sharp, practical conversation for agents looking to build a brand that clients recognise, respect, and refer. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/…
 
Send us a text Email us succeed@thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed. They discuss how to navigate client expectations, make smarter business decisions, and the value of choosing the right properties to represent. The conversation dives into data-led valuations, building rapport, and aligning your brand with the market you truly want to serve. With a strong focus on passion, strategy, and continuous improvement, this episode is packed with practical insights for agents looking to sharpen their approach and raise their standards. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/…
 
Send us a text Email us succeed@thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed. They discuss how to navigate client expectations, make smarter business decisions, and the value of choosing the right properties to represent. The conversation dives into data-led valuations, building rapport, and aligning your brand with the market you truly want to serve. With a strong focus on passion, strategy, and continuous improvement, this episode is packed with practical insights for agents looking to sharpen their approach and raise their standards. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/…
 
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The Complete Agent Podcast
The Complete Agent Podcast podcast artwork
 
Send us a text Email us succeed@thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall unpack their latest experiences in the property market, offering a grounded look at what’s working—and what’s not—in today's landscape. They explore the growing sensitivity around pricing, the importance of consistency in marketing, and why clear, honest communication with clients is more crucial than ever. The discussion also looks ahead to future opportunities, including the impact of the Universal Studios development and how agents can position themselves through community-focused marketing. It’s a valuable listen for agents navigating a cautious market while planning for growth. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/…
 
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