Conversations with CEOs, CTOs, investors, heads of product, heads of innovation, merchandisers, buyers and all the other people that are shaping up the billion-dollar retail industry. We explore the state of the retail industry today, the potential for personalisation on a scale, AI’s role in the future of retail, and more. We’ve spoken to some amazing change-makers from thredUp, Milaner, Ashley Stewart, Macy’s, Nasty Gal, USPL, Yoga Club, Tata Cliq, Mercado Libre and will continue to featur ...
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The Next Era of Customer Service with Shamas Aziz
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35:44Up next on The Retail Podcast: Dive deep into the evolution of customer experience with Shamas Aziz, Interim Customer Experience Specialist at MATCHES FASHION.Shamas drops his views on how to elevate customer experience, effectively use data, tackle digital transformations, and the importance of building customer trust in AI technologies.Get ready …
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The Power of Visual Storytelling with Coach
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25:06ABOUT THIS EPISODEIntroducing Giovanni Zaccariello who has dedicated more than two decades of his life in transforming the fashion industry. Currently, as the senior vice president of global visual experience at Coach, he leads various teams like visual merchandising, 3D creative studio, brand events, and digital experience.In this episode of The R…
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This episode of the AI Transformation Podcast featuring Anand Chandrasekaran, Ashwini Asokan and Costa Colbert, founders of Vue.ai unveils a new branding for their company that accentuates the theme of ‘uncomplicate’. The founders discuss their journey, the evolving AI space, and the launch of an AI orchestration platform. Ashwini highlights the cu…
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Channel IT resources into three buckets: running the business, growing the business and transforming the business. The more you automate the "running the business" part, the more resources you free up to grow and transform the organization. Murali Sundararajan, EVP & CIO, Victoria's Secret on the challenges before CIO's undertaking AI transformatio…
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Sustainability in Stitches: Journey of Thriftify
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19:17Our guest today is a social entrepreneur and activist - Rónán Ó Dálaigh. His passion to bring about large-scale, systemic change goes way back to his days as a youth social entrepreneur who lent his voice at the UNESCO Youth Forum until today and as the founder & CEO of Thriftify, an online resale platform based out of Ireland. With Thriftify, he p…
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Data Governance and Groove with Tiankai Feng
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23:51Our guest today is bringing his expertise in data and passion for music to create an entirely unique learning experience. Tiankai Feng, Ambassador at DQ & Head of Marketing at DAMA Germany brings into this conversation, a wealth of knowledge and expertise in the field of data analytics, governance and compliance. With over half a decade as a Senior…
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The Retail Podcast by Vue.ai | Aditya Birla
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26:58On being a coach and a player, amidst blurring job titlesThrough a serendipitous journey of fortuitous decisions, Pankaj Rai has embraced diverse roles in various industries over the course of his multi-decade career. His fearlessness towards change and wholehearted acceptance of the outcomes have become the guiding ideals he holds dearly. In an in…
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Entering the World of Phygital Stores with 6th Street
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35:02Joining us today is Karan Kunal, the Lead Product Manager at 6thStreet. Based in the GCC, Apparel Group's exclusive omnichannel e-commerce platform, 6thStreet.com is a one-stop destination for all things fashion and apparel. Their Phygital store - which combines their online store with their physical store is truly an experience that takes omnichan…
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A Glimpse into the Middle East’s Digital Transformation
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27:08Our guest today is Federica Gioia, Founder and eCommerce Strategist, TechLab Cmerce. With nearly a decade of experience behind her, lending her expertise to brands like Tommy Hilfiger & Karl Lagerfeld in the field of eCommerce, Federica enters the consulting space in the Middle East. In the episode, she dives into where the region is heading in its…
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Welcome to a brand new episode of the AI Transformation Podcast, CIO Diaries with Kirk Ball. Our speaker today is Kirk Ball, the EVP & CIO of Giant Eagle. Kirk is a seasoned leader with over 30+ years of experience across industries. He is accustomed to managing multiple, large-scale projects and priorities in fast-paced environments.In this episod…
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How LVMH is delivering stellar customer experience
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22:30Today, we’re in conversation with Meruyert Zhanatkanova, Brand Manager at LVMH Perfumes & Cosmetics in Kazakhstan. We learn about her journey in the luxury maison, some of the culturally contextualised marketing campaigns that they undertook and how they’re ensuring excellent customer experiences in the face of rapid digitisation.…
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How Purple Style Labs is Remodelling Indian Luxury Fashion
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25:37In this episode, we're hosting Abhishek Agarwal, Founder and Director of Purple Style Labs (PSL). With names such as Pernia's Pop Up Shop, The Stylist, Wendell Rodericks and Hemant Trivedi. PSL is at the forefront of India's luxury market game.By Vue.Ai | Retail Podcasts
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Modelled around changing times – The Jolovies Story
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26:24In conversation with Alex Evangelou, Co-founder of Jolovies, a fashion retailer based out of Greece. He dives into how they are overcoming adversity with the power of AI and a lot more.By Vue.Ai | Retail Podcasts
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Zellebrate; Redefining Omnichannel Experiences
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36:08In this latest episode of The Retail Podcast by Vue.ai, we have with us Indrajeet (Indy) Mukherjee, the Co-founder and CCO of Zellebrate, a first-of-its-kind, one-stop-shop online marketplace for bricks and mortar retail.With over 20 years of experience in sales and marketing, Indy is an omnichannel, retail partnership and digital specialist who ov…
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The Digital Transformation of PICARD; A 94-Year-Old Legacy Retailer
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29:59In this episode, we have with us here today is Johannes Montag, Head of eCommerce at PICARD. PICARD is a family concern that has been passing on their love for beautiful leather goods to the next generations over the years. Made using natural materials, equipped with traditional bag-making craftsmanship with creative design at its core, here’s how …
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Democratizing Luxury for the African Shopper: The Jendaya Story
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30:21Jendaya is a luxury people-powered e-commerce marketplace based out of Africa. With a mission to democratize luxury, they empower diverse designers through culture and community and prioritize continental African shoppers. Join our host Krithika Anand in conversation with Ayotunde Rufai, the CEO and co-founder of Jendaya who is an investment banker…
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Bringing Brands and Data Together: A Nitty Gritti Showcase
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35:32Welcome to a new episode of The Retail Podcast by Vue.ai. In this podcast, we speak to leaders in retail that are consistently pushing the needle and at the center of innovation. Today, we’re putting the spotlight on Nitty Gritti. The company was founded by Anand Siva and Nikita Bhargav with the ambition to build a platform that brings together dat…
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How Brandverse Unlocks The Ability For Any Seller To Start Selling Online
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25:33Welcome to a new episode of The Retail Podcast by Vue.ai. In this podcast, we speak to leaders in retail that are consistently pushing the needle and at the centre of innovation. Today, we’re putting the spotlight on Brandverse. They work with companies in fashion, lifestyle, luxury, homeware brands and FMCG retailers to help accelerate their digit…
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Inside Vestua’s Strategy To Scale Up Their Resale Business
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44:56The resale market is thriving at the moment. With today’s shoppers drifting towards more deliberate, accessible shopping patterns, the total second-hand apparel market is expected to double in the next five years to $51 billion. Meet Santiago Valdés and Joaquín Zavala, the co-founders of Vestuá. Founded in 2014, Vestuá is an eCommerce platform for …
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Caratlane’s Journey Into The $324 Billion Global Jewelry Market
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38:25CaratLane, a Tanishq brand, was founded in 2008 with the objective to make beautiful jewellery accessible, affordable, and forever wearable. With the increase in disposable incomes, growing digital adoption and self-purchasing trends among consumers, there’s a rising focus on everyday jewellery and all the ways it can be incorporated into daily war…
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Puma Is Leveraging Tech For Seamless Customer Experience. How?
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48:46In 2020, Puma generated a global revenue of roughly 5.23 billion euros and its eCommerce business increased strongly by more than 60%. Shreya Sachdev, the head of marketing at Puma India, joins us on The Retail Podcast by Vue.ai to tell us the story of its rise to fame. She talks about the brand’s truly disruptive data-led and digital approaches th…
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Tapping Into How Tech Enabled Dot & Key’s Success
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24:19Did you know that by 2024, the predicted global spend in the skincare industry will amount to $180 billion? The beauty industry has seen rapid growth that’s only been accelerated by the pandemic. Skincare brands are striving to deliver excitement to their customers including customizing ingredients to suit their skin, creating clean, cruelty-free p…
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Tea Trunk’s D2C Shows 8X Growth in 2020, Here’s How!
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27:39India's retail landscape is currently witnessing a sea of change. Online shopping has now become a necessity rather than a convenience and with the adoption wave and growing sales, D2C brands have become consumer favourites in the last year. With digital stakes continually rising, D2C brands are bringing a new dimension in retail. In this episode o…
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How Levi’s Is Betting On Technology To Steer The Circular Fashion Model
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29:25In today's world, digital innovation and sustainable approaches are at the heart of every business. Levi's is one such brand that has always been known for their one-of-a-kind innovation, especially around their digital efforts. With their best in class, brand immersive, digital eCommerce, the brand is looking to take sustainable shopper experience…
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Sustainability As A Business Model, Not A Strategy: Vestiaire Collective
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34:20Sustainability as a concept today is on its way to becoming completely mainstream. There's been a massive push, especially in fashion, to create sustainable, planet-friendly products that can outperform their fast fashion counterparts. It now forms the very core of many business models around the world. One such retail business is Vestiaire Collect…
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How The Luxury Closet Became A Leading Platform For Luxury Resale In Dubai
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40:54The Luxury Closet is a marketplace to dive deep into the world of high-end products. A market leader in the Middle-East houses top luxury brands like Louis Vuitton, Hermes, Piaget, Chanel and many more. A profound understanding of the pre-loved luxury industry since 2011 has been instrumental in their phenomenal efforts in powering circular fashion…
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How The Upside Is Tapping Into The $24B Resale Industry
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21:04Founded in 2015, The Upside is Canada’s largest high-end resale e-commerce platform, attracting 400-plus new members a month. The Upside redefines luxury lifecycle and empowers its community by subscribing to a sustainable, circular economy. In this episode we have with us, Lauryn Vaughn, founder and CEO of The Upside, a consignment e-tailer, speci…
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Tech Managed Marketplace – thredUP’s Strategy To Resale At Scale
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33:22In this retail podcast, we have with Anthony Marino, President of thredUP, one of the world’s largest fashion resale marketplaces. They sell over 35000 brands - from Gap to Gucci, they have it all. ThredUP is reinventing resale with a mission to inspire a new generation of shoppers to think second hand first. Tune in to this episode of The Vue Podc…
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Kaleigh Moore Explores The Future Of Fashion Consumption
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19:56In this retail podcast, we have with us Kaleigh Moore, a freelance writer for e-commerce platforms and the SaaS tools that integrate with them. She’s written for major SaaS companies like AT&T, HubSpot, ReCharge Payments and BigCommerce. She has also written about retail trends in e-commerce for international publications like Forbes, Vogue Busines…
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How SilkRoll Is Solving Resale’s Biggest Issue Through Digital Currency
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20:23SilkRoll is a digital currency marketplace that enables users to exchange products online. Founded in 2016, with a vision to become the world’s largest shared closet. In this retail podcast, we will learn about how SilkRoll has been actively engaging in interpreting resale in their own way and with sustainability becoming a norm in the fashion indu…
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Debunking The Biggest Myths About Personalisation With Radius Tech
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24:34Did you know that customers are willing to pay up to 16% premium for great shopping experiences? The question is though, how does the retailer know what the consumer is seeking in terms of experience? How can they provide memorable, personalized experiences that tailor made to what their customers are looking for? In this retail podcast, we have wi…
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Why By Rotation Is Betting On Community To Get Ahead Of The Game
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26:512019 is the year that sustainability stopped being a buzzword for fashion and instead, became a core value. As fashion companies across the world put their heads together to do better for the earth, Eshita Kabra-Davies, a former finance professional, saw a solution for fashion's sustainability problem in the most unlikely of places - Airbnb. In thi…
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How FASHINNOVATION Is Creating Social Impact Through Technology
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32:07In this retail podcast, say hello to Jordana Guimarães , the Co-Founder of FASHINNOVATION, a platform that’s showcasing the coolest innovations in retail and fashion technology. Along with husband Marcelo Guimaraes, she launched the first edition of FASHINNOVATION successfully at New York Fashion Week in 2018. Believe it or not, their initial conce…
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AI For A Circular Future: Inside Trove’s Tech Strategy
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23:31We’re in an age where retail is constantly evolving - new retail formats, new business models and a new segment of customers are constantly evolving. Andy Ruben, founder of Yerdle Recommerce - a retail company that’s making it easy for brands to buy back and resell their used items. Before he founded Yerdle seven years ago, Andy was the Vice Presid…
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How Banswara Syntex Is Leveraging AI To Solve Retail’s Biggest Problem
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26:10In this retail podcast, meet Dhruv Toshniwal, the Vice President of Business Development at Banswara Syntex. A 43 year old family business built out of Banswara, a town in Rajasthan in India, Banswara Syntex Ltd. is a global textile manufacturer that specializes in the production of yarn, fabric and garments. They deliver the highest quality dress-…
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Here’s How Stylists Use Tech For Faster And Better Product Discovery
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25:22In this retail podcast, say hello to Colomba Giacomini - curator of dream closets! Born and raised in London, Colomba comes with over a decade of experience in styling, wardrobe consulting and personal shopping and working with marquee labels like Matches.com, Browns and Net-A-Porter. Listen to her talk about what it takes to be a stylist in the re…
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Demystifiying Omnichannel Retail With Eagle Eye
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25:10In this retail podcast, meet Miya Knights, Head of Industry Insights at Eagle eye and an influential voice in global retail. Miya has over 18 years' experience as an analyst, journalist and editor specialising in enterprise technology use in retail. Her newest books "Omnichannel Retail: How to build winning stores in a digital world” and “Amazon: H…
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YogaClub’s Success Mantra: Slow Fashion + Technology
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34:09In this retail podcast, meet Dave Palmer, a marketing whiz with 20+ years of experience who founded YogaClub, a brand created to empower active lifestyles world over. YogaClub operates using a subscription box where they curate custom boxes of activewear by personalizing each item in the box based on the shopper's lifestyle, body type and personal …
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How Is Technology The Biggest Driving Force For Innovation
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30:13On our newest episode of the retail podcast, we feature Cate Trotter, the head of trends at Insider Trends and the 26th most influential professional in global retail. Cate was also named in LinkedIn’s top 12 Voices In The UK in 2012 and is regularly featured in Forbes and other business publications. Through her role at Insider Trends, Cate has he…
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Leveraging AI To Create Unforgettable Shopping Experiences: The Milaner Story
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36:17In our latest episode of The Retail Podcast by Vue.ai, meet Elisa Rossi, Co-Founder of Milaner, a brand that's changing the way people shop for luxury as we know it. Milaner is a D2C business that connects its luxury artisan partners with their customers on a first-name basis, bringing their products to life through insider access and never-told-be…
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Debunking Myths: Data, Omnichannel And The Future of Retail
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25:29How often do you get to listen to an exclusive from a CXO about their business? Our new podcast in an incredible 30 minute lesson on every question you ever had about a retail-specific omnichannel strategy. Presenting Eileen Rizzo in our latest episode of our retail podcast - With 20+ years of experience in retail - 4 yrs at JC Penney, 12 years at …
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Mercado Libre’s Vision To Tailor Growth In The LatAm Retail Market
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37:18
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37:18Our episode six of The Retail Podcast by Vue.ai features the wonderful Karen Bruck, the Senior Director, Hispanic South America Markets at one of South America's largest marketplaces, Mercado Libre. With a star studded resume, an MBA from MIT and several years of experience in retail market, she's seen the radical growth of a company that's competi…
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On our newest episode of The Retail Podcast by Vue.ai we're in conversation with Sauvik Banerjjee, CTO of TataCliq and Ashwini Asokan, CEO at Vue.ai. Sauvik Banerjjee has been pinned as the man responsible for fuelling innovation at Tata Cliq. He’s the brain behind the technology advancements, rapid scaling of the platform and more. He's also a VP …
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How Conversational Technology Impacts Businesses In The Retail Landscape
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25:10This retail podcast focuses on a topic that’s been trending for quite a while now - and that’s conversational technology. Most of us have heard about and experienced chatbots, Alexa, Google Home and waiting for a wider release of Google Duplex - Google’s newest human-sounding assistant. Brands and Retailers are exploring how conversational technolo…
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Disrupting The Indian Retail Market: USPL’s Unconventional Journey
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18:00Our third episode of The Retail Podcast by Vue.ai, features Anjana Reddy, the founder and CEO of Universal Sportsbiz, an Indian fashion retail company. The company has a range of celebrity-endorsed brands specializing in trendy clothing and accessories. Her brands Wrogn, Imara and Ms.Taken sell in more than 500+ stores across India as and on e-comm…
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How AI Can Impact A Customer-Driven Online Retail Strategy
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16:41Our second episode features Julia Dietmar, our Chief Product Officer at Vue.AI interviewing Judy Hsieh, former SVP of Digital Product and Marketing at Nasty Gal. The conversation highlights Nasty Gal’s evolution over the last decade, Hsieh’s opinion on the role of social media to propel brand presence and how an impactful online-offline retail stra…
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We're so excited to launch The Retail Podcast by Vue.ai— our FIRST ever podcast series on Leaders in Retail. There's SO much going on in retail right now. Consumption patterns of shoppers are evolving so fast that brands need to be agile to be successful. The retail value chain involves a series of changemakers coming together to enable businesses …
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