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How to Increase the Impact of Caring for Your Customers

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Manage episode 473090026 series 3568967
Content provided by Carl Cox and Carl J Cox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carl Cox and Carl J Cox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Building real customer relationships goes beyond the sale.

On this episode of the $4M Strategies™ Podcast, John and Mark Cronin of John’s Crazy Socks share how they’ve created a business model centered on spreading happiness.

Key insights:

  • Add personal touches to stand out, like handwritten notes and candy.

  • Give back to your community to build loyalty and trust.

  • Listen and adapt to customer needs to serve them better.

Interested in being a Trusted Partner with 40 Strategy? https://calendly.com/erin-gibney/15-minute-meeting-trusted-partner

Connect with John and Mark:

Website: https://johnscrazysocks.com/

LinkedIn: https://www.linkedin.com/in/mxcronin/

Facebook: https://www.facebook.com/johnscrazysocks

Instagram: https://www.instagram.com/johnscrazysocks/

Twitter: https://x.com/JohnsCrazySocks

Connect with Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2

  continue reading

190 episodes

Artwork
iconShare
 
Manage episode 473090026 series 3568967
Content provided by Carl Cox and Carl J Cox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carl Cox and Carl J Cox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Building real customer relationships goes beyond the sale.

On this episode of the $4M Strategies™ Podcast, John and Mark Cronin of John’s Crazy Socks share how they’ve created a business model centered on spreading happiness.

Key insights:

  • Add personal touches to stand out, like handwritten notes and candy.

  • Give back to your community to build loyalty and trust.

  • Listen and adapt to customer needs to serve them better.

Interested in being a Trusted Partner with 40 Strategy? https://calendly.com/erin-gibney/15-minute-meeting-trusted-partner

Connect with John and Mark:

Website: https://johnscrazysocks.com/

LinkedIn: https://www.linkedin.com/in/mxcronin/

Facebook: https://www.facebook.com/johnscrazysocks

Instagram: https://www.instagram.com/johnscrazysocks/

Twitter: https://x.com/JohnsCrazySocks

Connect with Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2

  continue reading

190 episodes

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