Show Me Your Change Process! Conversation With Matthew Reinbold

Transcript of the episode available here.

24:35

It’s the very first episode of The Big Pitch with Jimmy Carr and our first guest is Phil Wang! And Phil’s subgenre is…This Place is Evil. We’re talking psychological torture, we’re talking gory death scenes, we’re talking Lorraine Kelly?! The Big Pitch with Jimmy Carr is a brand new comedy podcast where each week a different celebrity guest pitches an idea for a film based on one of the SUPER niche sub-genres on Netflix. From ‘Steamy Crime Movies from the 1970s’ to ‘Australian Dysfunctional Family Comedies Starring A Strong Female Lead’, our celebrity guests will pitch their wacky plot, their dream cast, the marketing stunts, and everything in between. By the end of every episode, Jimmy Carr, Comedian by night / “Netflix Executive” by day, will decide whether the pitch is greenlit or condemned to development hell! Listen on all podcast platforms and watch on the Netflix Is A Joke YouTube Channel . The Big Pitch is a co-production by Netflix and BBC Studios Audio. Jimmy Carr is an award-winning stand-up comedian and writer, touring his brand-new show JIMMY CARR: LAUGHS FUNNY throughout the USA from May to November this year, as well as across the UK and Europe, before hitting Australia and New Zealand in early 2026. All info and tickets for the tour are available at JIMMYCARR.COM Production Coordinator: Becky Carewe-Jeffries Production Manager: Mabel Finnegan-Wright Editor: Stuart Reid Producer: Pete Strauss Executive Producer: Richard Morris Executive Producers for Netflix: Kathryn Huyghue, Erica Brady, and David Markowitz Set Design: Helen Coyston Studios: Tower Bridge Studios Make Up: Samantha Coughlan Cameras: Daniel Spencer Sound: Charlie Emery Branding: Tim Lane Photography: James Hole…

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Show me your change process! Conversation with Matthew Reinbold - part 2

3 years ago 41:28

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In part 2 of our conversation with Matthew Reinbold, Digital Engagement Lead at Concentrix Catalyst API Practice group, we discuss how governance should drive change towards the desired behaviors, and why governance needs to have "power with" (not "power over") for sustainable change. It is a grave mistake to assume that all of digital transformation is programmatic: it is lines of communication that are now being rewired within the organization that are subsequently creating brand new interaction patterns. We agree on hoping the pendulum is moving back toward an idea that the sum is greater than the parts.

61 episodes

#Pronovix #Tech

Show me your change process! Conversation with Matthew Reinbold - part 2

A(P)I Resilience

published 3 years ago

MP3•Episode home

Transcript of the episode available here.

61 episodes

#Pronovix #Tech

All episodes

A(P)I Resilience

1
API Productization and Governance - Discussion with Michaela Halliwell 46:31

2 days ago46:31

46:31

In this episode, our guest is Michaela Halliwell, Senior Platform Product Manager at HCSS, a key player in the heavy civil construction industry. The discussion emphasizes applying a product management approach to APIs, focusing on solving customer problems and making them consumable. She also discusses the importance of governance starting from day one, balancing flexibility with consistency across legacy systems.…

A(P)I Resilience

1
What Makes Conversational AI Trustworthy? - Discussion with Ronald Ashri 1:15:28

2 days ago1:15:28

1:15:28

In this episode, Kristof speaks with Ronald Ashri, co-founder of OpenDialog, to unpack the realities behind the AI hype. Drawing from his background in multi-agent systems and his journey through academia, startups, and the semantic web, Ronald shares why truly resilient AI isn't about building one model to rule them all—it’s about constraining powerful systems like LLMs to ensure reliability, especially in high-stakes industries.…

A(P)I Resilience

1
Patterns in Documentation - Conversation with Daniel Beck 51:49

6 weeks ago51:49

51:49

In our conversation with Daniel Beck, we discuss creating documentation project archetypes to aid open source and enterprise projects in structuring their documentation efforts. The episode also delves into the evolving role of technical writers in the age of AI and the increasing importance of documentation for API usability. Further resources:Pattern languages and semantic caching - Discussion with Jeff Eaton (Part 1)https://pronovix.com/podcasts/pattern-languages-and-semantic-caching-discussion-jeff-eaton-part-1Daniel's websitehttps://ddbeck.com/…

A(P)I Resilience

1
The Future of Content Management - Discussion with Jeff Eaton (Part 2) 57:57

10 weeks ago57:57

57:57

In the second part of this thought-provoking exploration, the discussion turns towards dissecting the capabilities and limitations of AI, particularly Large Language Models. The episode highlights comparisons between human and artificial intelligence, as well as LLMs functioning as sophisticated indexing or caching mechanisms for information.…

A(P)I Resilience

1
Pattern languages and semantic caching - Discussion with Jeff Eaton (Part 1) 1:40:40

10 weeks ago1:40:40

1:40:40

How do constraints increase opportunities by introducing boundaries? What challenges do Content Management Systems face in the age of AI? In this episode, Jeff Eaton (Partner at Autogram) discusses the complexities of building and managing digital systems, drawing on a wide range of theoretical frameworks to understand underlying patterns. The episode highlights the continuous evolution of technology and the ongoing need for structured approaches, even in the face of advancements like AI.…

A(P)I Resilience

1
From Documentation to Interaction: Building a More Resilient Web - Discussion with Jeff Eaton 1:43:03

20 weeks ago1:43:03

1:43:03

How has the concept of structured content evolved, and how does it relate to APIs? How is the internet shifting from a focus on publishing content to enabling interactions? In this special episode, Kristof Van Tomme (Co-founder and CEO of Pronovix) and Christoph Weber (Solutions Architect at Pronovix) invited Jeff Eaton (Partner at Autogram) to discuss the implications of increasing complexity, as well as the capabilities and limitations of LLMs in the context of APIs.…

A(P)I Resilience

1
Developer productivity and emerging personas - Discussion with Praneet Singh 56:28

29 weeks ago56:28

56:28

If information is scattered across all the different sections of a developer portal, how can you make it easy for developers to find exactly what they are looking for? Is AI really the answer to challenges in data exploration? In this episode, Praneet Singh (Product Manager at Intuit) shares valuable insights about improving findability, as well as the emerging personas on developer portals and how repeating data patterns can be the key to serving them.…

A(P)I Resilience

1
What are your business incentives? Shifts and Effects in the API world - Discussion with Zdenek Nemec 1:14:23

32 weeks ago1:14:23

1:14:23

Are there negative values when opening up API programs? Can an AI agent be more than a virtual co-worker that works under supervision? In this episode, Zdenek Nemec (Founder and CTO at Superface) and Kristof Van Tomme explore the attention economy and the effects of shutting down successful social networks for profit. They also delve into the role of AI and how AI agents can change the way we use APIs and the web. Zdenek’s availabilities: Superface Zdenek's LinkedIn profile Further resources: AI is about to completely change how you use computers From Interface Folklore To Machine Mediated Interactions DevPortal Awards…

A(P)I Resilience

1
Monetization and global markets - Discussion with David O’Neill 1:13:43

39 weeks ago1:13:43

1:13:43

In this episode, David O’Neill (APIContext) reflects on the current API landscape through the lens of global market trends and recurring cycles in the tech space. Commenting on the current AI boom, David shares some cautionary advice about AI hallucinations and the importance of an internal source of truth.…

A(P)I Resilience

1
The role of documentation in a niche field - Conversation with Daria Lutchenko 1:12:13

49 weeks ago1:12:13

1:12:13

A research-heavy field can be difficult to navigate for the layperson. In this case, documentation is an invaluable bridge connecting services and customers. In this episode, Daria Lutchenko (UP42) explains the value of concise and coherent documentation that allows providers to keep up their end of the “social contract”.…

A(P)I Resilience

1
‘A system is more than a sum of its parts’ - discussion with Stefan Verstraeten 58:04

50 weeks ago58:04

58:04

How can one ensure that their business remains sustainable? What are the key principles of value-based selling? Is it possible to create a fair distribution of value? In this episode, Stefan Verstraeten (Head of Value at TomTom) discusses these questions, and explains how complexity science as a mental model can help to better understand the way things work. He also narrates his journey to superforecasting (notion of making a prediction), which is a unique initiative. Resources: https://pronovix.com/articles/apis-are-interface-utilities https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 https://apithedocs.org/ai-2024…

A(P)I Resilience

1
APIs as Utilities - Conversation with Alicia Miller and Joshua Markham 50:53

1 year ago50:53

50:53

APIs are undergoing a transformative shift, and the mindset surrounding APIs is also evolving. In this episode, Kristof Van Tomme is joined by Alicia Miller and Joshua Markham (Verizon), and they explore the concept of APIs as utilities, what it means to approach APIs with a utility mindset, as well as the future of applications in the age of LLMs.…

A(P)I Resilience

1
Constructive criticality: the intersection of residuality theory and business strategy - Discussion with Barry O’Reilly 1:11:04

1 year ago1:11:04

1:11:04

The key to successful architecture isn’t the beautiful design with the perfect abstractions; it is more about knowing what can go wrong and where the fragile areas are. In this episode, Barry O’Reilly (Founder at Black Tulip Technology) shares his experience as an architect with Kristof Van Tomme and points out how residuality theory can help us better understand our industry. They discuss topics like the three problems with software architecture, how residuality theory deals with these struggles, and how business strategy is a similar area. In their discussion, they also touch upon the field of LLMs. References and further resources: An Introduction to Residuality Theory - Barry O'Reilly (YouTube video) @technologytulip Residues: Time, Change, and Uncertainty in Software Architecture by Barry O’Reilly The technical and social contracts of APIs - Discussion with Marsh Gardiner (API Resilience podcast episode) AI The Docs event by Pronovix The Open Interface Web: Declaring Interfaces For An Open & Accessible World (Pronovix blog) Cause, Effect, and the Structure of the Social World by Megan T. Stevenson Safe Haven: Investing for Financial Storms by Mark Spitznagel…

A(P)I Resilience

1
The technical and social contracts of APIs - Discussion with Marsh Gardiner 1:02:56

1 year ago1:02:56

1:02:56

The way we think about the future of APIs can take many different forms. In this episode, Marsh Gardiner and Kristof Van Tomme approach the subject from several angles. They discuss questions like: Why can we say that APIs are interface utilities? How does the network effect work? Can we call APIs infrastructure? Marsh's #APIFutures post: https://sociotechnical.org/archive/evolving-api-product-thinking/ Kristof's #APIFutures post: https://pronovix.com/articles/apis-are-interface-utilities CNCF platform engineering working group's maturity model: https://tag-app-delivery.cncf.io/whitepapers/platform-eng-maturity-model/ Blog post about Moonwalk: https://www.openapis.org/blog/2023/12/06/openapi-moonwalk-2024 Find Marsh on Mastodon or LinkedIn API Resilience podcast with Kenny Baas-Schwegler (Wardley mapping) API Resilience podcast with Jabe Bloom, Part 1 (three economies)…

A(P)I Resilience

1
Boundaries and interfaces - Conversation with Koichi Shiroma 52:03

1 year ago52:03