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Content provided by Risk Insights, Yusuf Moolla, Conor McGarrity, Risk Insights, Yusuf Moolla, and Conor McGarrity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Risk Insights, Yusuf Moolla, Conor McGarrity, Risk Insights, Yusuf Moolla, and Conor McGarrity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Auditing with data: for Performance Auditors and Internal Auditors that use (or want to use) data
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11. Evaluating and using customer feedback and complaints data for audits
Manage episode 273803554 series 2801356
Content provided by Risk Insights, Yusuf Moolla, Conor McGarrity, Risk Insights, Yusuf Moolla, and Conor McGarrity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Risk Insights, Yusuf Moolla, Conor McGarrity, Risk Insights, Yusuf Moolla, and Conor McGarrity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode we discuss the evaluation of customer feedback/complaints and the use of customer feedback data, within internal audit and performance audit.
This includes:
- Auditing the customer feedback process
- Using the customer feedback content (data/information)
- Using customer feedback data for deeper, more effective, audit analytics.
About this podcast
The podcast for performance auditors and internal auditors that use (or want to use) data.
Hosted by Conor McGarrity and Yusuf Moolla.
Produced by Risk Insights (riskinsights.com.au).
59 episodes
11. Evaluating and using customer feedback and complaints data for audits
Auditing with data: for Performance Auditors and Internal Auditors that use (or want to use) data
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Manage episode 273803554 series 2801356
Content provided by Risk Insights, Yusuf Moolla, Conor McGarrity, Risk Insights, Yusuf Moolla, and Conor McGarrity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Risk Insights, Yusuf Moolla, Conor McGarrity, Risk Insights, Yusuf Moolla, and Conor McGarrity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode we discuss the evaluation of customer feedback/complaints and the use of customer feedback data, within internal audit and performance audit.
This includes:
- Auditing the customer feedback process
- Using the customer feedback content (data/information)
- Using customer feedback data for deeper, more effective, audit analytics.
About this podcast
The podcast for performance auditors and internal auditors that use (or want to use) data.
Hosted by Conor McGarrity and Yusuf Moolla.
Produced by Risk Insights (riskinsights.com.au).
59 episodes
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Similar to Auditing with data: for Performance Auditors and Internal Auditors that use (or want to use) data
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continue reading
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Leading Up is a top-ranking leadership podcast to help you work, lead, and live differently. In Season 7, we’ll shine a light on storytelling, and how it can help aspiring leaders communicate better. Alan Todd, VP of Leadership Development at Udemy, sits down with some of the most thoughtful and exciting leaders, practitioners, and thinkers. Together, we’ll help you unlock your potential and become an even better leader. New episodes drop every Wednesday, so be sure to follow the podcast to ...
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
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Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
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continue reading
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continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
