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How To Manage Extended Warranty Expectations
Manage episode 468867843 series 3606997
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Today, Michael Doherty talks about the ever-so-dreaded topic of third-party warranty companies. If you're an advisor, you've had many headaches from dealing with them. So, what's the secret? Is there one? Michael says establishing clear policies for dealing with these warranty companies can help. Today he shares advice on how to do that.
00:00 "Proactive Service Advisor Strategies"
03:08 Uncovered Warranty Frustrations
06:41 "Extended Warranties: A Cautious Approach"
11:11 Weekend Car Clinic Event
14:59 Quarterly Vehicle Safety Workshops
17:21 "Community Building with Autofix Advisor"
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