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How Zoom proved that behavioral science is just as effective in B2B settings as it is in B2C
Manage episode 473803484 series 3438351
In this episode, we discuss how behavioural biases can be applied by brands in a B2B setting. In particular, we look at how Zoom credibly used social proof in their earliest days and the evidence that suggests this works well in a professional setting. We also cover the principle of make it easy and the evidence of this occurring in B2B. Finally, we discuss why, if behavioural science is so effective, it so rarely used by B2B marketers.
70 episodes
How Zoom proved that behavioral science is just as effective in B2B settings as it is in B2C
Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
Manage episode 473803484 series 3438351
In this episode, we discuss how behavioural biases can be applied by brands in a B2B setting. In particular, we look at how Zoom credibly used social proof in their earliest days and the evidence that suggests this works well in a professional setting. We also cover the principle of make it easy and the evidence of this occurring in B2B. Finally, we discuss why, if behavioural science is so effective, it so rarely used by B2B marketers.
70 episodes
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1 Interview: Steve Martin, author of Messengers, on the eight key traits of an effective messenger 53:33

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1 How Everlane have harnessed the principle of fairness to grow their brand 25:40

1 Interview with Ayelet Fishbach: Professor of Behavioral Science at the University of Chicago 49:42

1 How GEICO use the principle of concreteness to make memorable ads 29:04

1 Interview with Gareth Harvey: former professor of consumer psychology turned behavioral science consultant 48:17

1 How Hendrick's distinctive use of nostalgia explains their marketing success 28:24

1 Interview: Melina Palmer, author of What your Customer Wants and Can't Tell You 37:38

1 How Zoom proved that behavioral science is just as effective in B2B settings as it is in B2C 34:16

1 Interview: Charles Spence, author of Gastrophysics, on the science of taste appeal 56:51

1 Interview: Nir Eyal, author of Hooked, on how to form lasting habits 49:31

1 How using humor helped Aviation gin laugh all the way to the bank 24:30

1 Interview: Roger Dooley, author of Brainfluence, on the practical marketing lessons from behavioural science 35:43

1 How Eleven Madison Park applied the peak-end rule to become the best restaurant in the world 30:40
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