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Balancing People and Processes: Mastering Organization and Communication in BPM
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Content provided by Russell Gomersall & Caspar Jans, Russell Gomersall, and Caspar Jans. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Russell Gomersall & Caspar Jans, Russell Gomersall, and Caspar Jans or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of the BPM 360 Podcast, hosts Caspar and Russell discuss:
- Challenges in managing human resources within BPM initiatives.
- Importance of placing the right experts in appropriate roles.
- Impact of effective knowledge management on organizational efficiency.
- Pitfalls of implementing technology before establishing processes.
- Significance of communicating BPM goals at all organizational levels.
- Role and benefits of centers of excellence in BPM.
- Strategies for preventing burnout and ensuring continuous development.
- Engaging human resources to support BPM initiatives.
- Embedding BPM into organizational culture through clear communication.
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