Top 5 Takeaways from the Episode: 1. Workarounds Reveal the Real Process Iris’s research shows that deviations from standard procedures—like nurses jotting notes on paper instead of using digital systems—aren’t mistakes, but signals. These workarounds often reflect system limitations, process flaws, or a drive to prioritize what truly matters: pati…

Top 5 Takeaways from the Episode: 1. CI Is a People Game, Not Just a Process Game Gary Cox’s book, Cultivating Champions of CI, emphasizes that sustainable continuous improvement (CI) isn’t about tools or theory—it’s about developing people, mindsets, and a culture that values thoughtful problem-solving over quick fixes. 2. The Four P’s of Meaningf…

🔑 Key Takeaways: 1. Human-Centric BPM: Stefan Hauenschild emphasizes that the success of BPM initiatives lies not in the perfect process model, but in how well change is facilitated across all levels of the organization. 2. Change Is Not Managed—It’s Facilitated: Stefan critiques the term “change management” and advocates for “change facilitation,”…

🔑 Key Takeaways from the Episode: 1. Bad Habits & BPM: Russell kicks off with a personal story about bad habits and health goals – a metaphor for how organizations drift into process chaos. It’s not about the wrong tool or method but the erosion of good habits over time. 2. Guest Spotlight – Roland Woldt: Roland shares his journey from the German a…

🔎 What happens when you pull a critical piece out of a complex system without understanding the full impact? This episode goes beyond process management and draws parallels to global events, politics, and corporate decision-making. Caspar and Russell explore the unintended consequences of disruption, whether in governments, businesses, or process l…

Is your process hierarchy helping or hurting your organization? In this thought-provoking episode, Caspar and Russell go deep into one of the most debated BPM topics—structuring process repositories. With no guest this time, it’s back to the dynamic duo tackling a pet peeve of process architects worldwide: the messy mix of functional and end-to-end…

In this episode of BPM360: Covering Every Angle, Caspar, Russell, and Prof. Hans-Jürgen Scheruhn take a deep dive into the intersection of business process management (BPM) and enterprise architecture (EA). Hans shares his academic journey, industry experiences, and his groundbreaking work on the Enterprise Online Guide (EOG)—a structured framework…

In this episode of BPM360: Covering Every Angle, Caspar, Russell, and Prof. Wil van der Aalst engage in a deep dive into the evolution of business process management (BPM), process mining, and the intersection of data and processes. From Wil’s early academic journey to his groundbreaking work in object-centric process mining, this conversation expl…

In this engaging episode of BPM360 Covering Every Angle, Caspar and Russell sit down with Mirko Kloppenburg, a renowned advocate for human-centric process management and the host of his own BPM-related podcast. The conversation dives deep into the human side of BPM, exploring how understanding emotions, fostering transparency, and inspiring collabo…

In this special New Year’s episode of BPM360 Covering Every Angle, hosts Caspar and Russell broadcast from a festive Christmas market in Cologne, setting a vibrant scene for their 2025 kickoff. Key Takeaways: 1.2025 BPM Trends: •AI-Driven Process Modeling: Anticipation of AI tools transforming informal process documentation into structured models, …

In this short last Episode for 2024 Caspar and Russell meet up at the Xmas market in Cologne and talk about many of the highlights covered in the podcast. It has been a eventful year from a BPM perspective. Thanks go out to all our guests for their contribution and to our listeners. Have a great start into the New Year and stay tuned for more BPM36…

In this engaging episode of the BPM 360 Podcast, the hosts Russell and Casper welcome Sohail Rezeq, a seasoned expert in business process management (BPM), to explore the evolving role of BPM as a bridge between IT and business operations. Sohail shares his journey from engineering to BPM, shedding light on the challenges and opportunities of align…

In this engaging episode of BPM360, hosts Caspar and Russell journey to Rotterdam to meet Alex and Lucia from Apolix, a rising star in the BPM world. From a bedroom startup to a thriving international consultancy, Alex and Lucia share Apolix’s inspiring story, their process mining expertise, and their innovative leap into process modelling. Key tak…

In a lively crossover episode of BPM360, hosts Caspar and Russell team up with Roland and JM from What's Your Baseline to deliver a whirlwind of anecdotes, insights, and debates on the evolution of process management. From performing arts to military strategy, the guests reveal how their diverse backgrounds converge on one shared passion—BPM. Key t…

In this engaging episode of BPM360, hosts Caspar and Russell are joined by Oliver Zeller and Kerry Brown at the bustling Celospehere24 in Munich. They discuss the evolution of process management, highlighting how AI and process intelligence are reshaping transformation journeys. With analogies galore—from junk mail to Google Maps for businesses—the…

In this engaging episode, Caspar and Russell delve deep into the evolution of BPM and EA with special guest Mark McGregor, an industry veteran known for his expertise in business process management and enterprise architecture. Mark shares insights from his long career and offers an overview of where the BPM and EA spaces stand today. Alongside humo…

In this episode, we catch up with Russell live from Frankfurt at the SAP Signavio and LeanIX event, where the buzz is all about business transformation. Russell gives a sneak peek into partner day highlights, including insights from a fireside chat with Signavio and LeanIX founders. The overarching theme? SAP's vision for a unified, cloud-centric t…

Reporting live from the bustling SAP Signavio and LeanIX summit in Frankfurt, Russell shares highlights from an eventful second day. He details the keynote, featuring Nestlé’s creative use of WalkMe technology to guide employees seamlessly and encourage safe innovation through their internal “Nestlé GPT.” Russell also covers Deloitte's impressive s…

In this lively recap from Celosphere in Munich, Caspar and Russell dive into their key takeaways from day one, centering on the intersection of artificial intelligence and process intelligence (PI). With a buzzing focus on AI applications in BPM, they highlight an overarching theme: “There’s no AI without PI.” They reflect on the need for AI to lev…

In this episode of "BPM360 - Covering Every Angle," hosts Caspar and Russell sit down with Marc Vietor, a seasoned expert in business process management (BPM), to discuss the evolution of BPM in a rapidly transforming digital landscape. Marc shares his journey from consulting to product management, emphasizing the strategic role of ARIS in driving …

In this episode of "BPM360 - Covering Every Angle," hosts Caspar and Russell are joined by Corinna Frank, dubbed the "BPM Superwoman," to discuss her two-decade journey in business process management (BPM) at Phoenix. Corinna shares her insights into how BPM has evolved from basic process documentation to a strategic initiative that drives global t…

In this short but impactful episode, Caspar and Russell dive deep into enterprise architecture, BPM, and the exciting triple merger that has the industry buzzing. Plus, we drop a special shout-out and an official invite to none other than Marc Vietor, General Manager of ARIS! Marc, we’d love to have you join us to unpack where ARIS is headed and yo…

In this BPM360 podcast short, Caspar and Russell dive into Caspar's recent experience at the BPM Conference in Krakow. They discuss intriguing keynote talks, including one that delved into diversity's impact on software engineering, and Caspar's enlightening interviews with global BPM experts. From BPM research gaps to practical challenges in apply…

Who’s the Mysterious Third Player in the BPM Power Trio? In this BPM360 short, Caspar and Russell dive into the exciting news of BizDesign and MEGA’s merger, shaking up the enterprise architecture and BPM world. But there's more! A third key player in the business transformation market is set to join the merger, adding even more intrigue. The duo s…

In the final episode of the first Podcast Season Caspar and Russell conclude on the BPM Success Framework and give an outlook on the next season: Closing Discussion on BPM Framework: The episode focuses on concluding their discussions about the BPM (Business Process Management) framework, covering its eight components and their relevance to BPM suc…

In the first episode of BPM360's second season, hosts Caspar and Russell welcome Michael Schank, the esteemed author of Digital Transformation Success, to discuss his journey, insights, and the critical elements of effective digital transformation. Here are the 10 key takeaways: Process Inventory as the Foundation: Schank emphasizes the importance …

In this podcast short, Caspar reports directly from the BPM conference in Krakow, Poland, giving listeners a front-row seat to the latest trends and discussions in Business Process Management (BPM). With over 300 participants, the event brings together top academics and industry leaders to explore groundbreaking topics, including ethics in BPM and …

In this episode of the BPM 360 Podcast, hosts Caspar and Russell discuss: Challenges in managing human resources within BPM initiatives. Importance of placing the right experts in appropriate roles. Impact of effective knowledge management on organizational efficiency. Pitfalls of implementing technology before establishing processes. Significance …

In their 10th episode, Caspar and Russell celebrate their podcast milestone by delving into the critical human aspects of BPM. They emphasize the importance of effective communication, the need to engage the entire organization, and how BPM can reinforce company culture. The episode sets the stage for future discussions on organizational strategies…

In this episode Caspar and Russell effectively highlight the importance of integrating process mining and modelling to optimize organizational processes and strategic alignment. Future episodes promise to delve deeper into these topics and bring in expert voices to enrich the conversation. Weather Woes and Barbecue Blues: Caspar and Russell kick of…

Focus on Center of Excellence (COE): The discussion primarily revolved around the concept of the Center of Excellence. Caspar and Russell explained that a COE is a group dedicated to ensuring that the right information is provided to the right people at the right time. Framework Transition: They transitioned from the previous episode’s discussion o…

The episode emphasizes the critical role of CoEs, the necessity of a consistent methodology, and the evolving landscape of BPM with the integration of AI. Center of Excellence (CoE) Framework: Importance: CoE ensures that relevant information is provided to the right people at the right time within an organization. Structure: Can vary significantly…

In the sixth episode of the BPM 360 Podcast, hosts Caspar and Russell delve into the topic of "Procedures" within the broader context of governance in business process management. This episode expands on the discussions from previous episodes about ownership and shifts towards the procedural aspects that ensure effective process management across o…

The fifth episode of the BPM 360 podcast, hosted by Caspar and Russell, delves deeper into the complexities of ownership within business process management. The discussion extends the conversation from the functional to the holistic integration of end-to-end process management. Key Topics Discussed: Extended Ownership Discussion: The hosts revisit …

In this Episode, Caspar and Russell dig into the depths of Governance and Accountability Key Topics Discussed: Concept of Ownership: Ownership in the context of governance is about who controls various parts of the process landscape. The discussion opens by defining ownership simply as controlling aspects of a process, with nuances and subtleties i…

In this episode of the BPM 360 podcast, hosts Russell and Caspar discuss how to navigate through the different Perspectives and Culture Challenges in Stakeholder Management in Business Process Management (BPM) initiatives. They highlight the following key points: Introduction to Stakeholder Engagement: Moving from the executive sponsor focus to und…

In this episode of the BPM 360 podcast, hosts Russell and Caspar delve into the importance of executive sponsorship in the success of Business Process Management (BPM) initiatives. They highlight the following key points: The Importance of Positivity: Emphasizing the necessity to spread positivity around BPM while being pragmatic and solution-orien…

The Podcast is all about Business Process Management (BPM). We, That's Casper Jans and Russell Gomersall, want to cover every angle of this topic we are so passionate about. In this first episode, we take on a high level view on the key success factors: Sponsorship Sponsor Stakeholders Governance Ownership Procedures Center of Excellence Methods To…