Improving Your Bottom Line: Using Data to Better Meet Your Customer’s Needs

CapTech Trends

34:01

I think you could probably go back and track the stages of grief, probably that is what I went through. But I think if you do it right, you end up at acceptance. And that's where I ended up. And that's not to say that I've fully accepted the idea that the golden toad is extinct. Personally, I do still hold out hope that it could still be out there in those forests." - Trevor Ritland This conversation is with Trevor Ritland, who—along with his twin brother Kyle—authored The Golden Toad . The book chronicles their remarkable journey into Costa Rica’s cloud forest, once home to hundreds of brilliant golden toads that would emerge for just a few weeks each year—until, one day, they vanished without a trace. What began as a search for a lost species soon became something much more profound: a confrontation with ecological grief, a meditation on hope, and a powerful call to protect the natural world while we still can. Links: SpeciesUnite.com Kyle and Trevor: https://kyleandtrevor.com/ Instagram: https://www.instagram.com/adventureterm/ Goodreads - https://www.goodreads.com/book/show/222249677-the-golden-toad Amazon - https://www.amazon.com/Golden-Toad-Ecological-Mystery-Species/dp/163576996…

about a year ago 35:23

MP3•Episode home

Tune in to hear more about:

How a “Did You Forget?” online ordering feature resulted in an extra $10M per year for one manufacturing company.
Consumers are willing to share their data if there is a clear benefit brought to them with said data.
How personalized notifications achieved a 4x increase in engagement vs. standard notifications.
For consumers, if the basic tasks they need to do are hard, they have no interest in spending more time with that brand.
The “first quarter problem” sports organizations are facing and how data-driven customer experience can help solve this and influence fan behavior.

49 episodes

#Tech #MBA #Business #CapTech

Improving Your Bottom Line: Using Data to Better Meet Your Customer’s Needs

CapTech Trends

published about a year ago

MP3•Episode home

Tune in to hear more about:

How a “Did You Forget?” online ordering feature resulted in an extra $10M per year for one manufacturing company.
Consumers are willing to share their data if there is a clear benefit brought to them with said data.
How personalized notifications achieved a 4x increase in engagement vs. standard notifications.
For consumers, if the basic tasks they need to do are hard, they have no interest in spending more time with that brand.
The “first quarter problem” sports organizations are facing and how data-driven customer experience can help solve this and influence fan behavior.

49 episodes

#Tech #MBA #Business #CapTech

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