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A Culture of Feedback and Improvement

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Manage episode 477700435 series 3550044
Content provided by tentwentytwo / Culture Partners and Tentwentytwo / Culture Partners. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by tentwentytwo / Culture Partners and Tentwentytwo / Culture Partners or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In today's episode:

  • Monique Robertson Gunter explains how she helped Wellby Financial build a culture where employees felt their feedback would be heard and implemented.
  • She took regular feedback meetings, wrote lots of notes, and framed the conversation to create the belief that her follow-up questions came from curiosity, not defensiveness.
  • By surrendering to collective knowledge and experiences of the workforce, Wellby's leaders were able to build a culture that continually improves. Accountability started from the top-down.

Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results.

Today's podcast is a short clip from Jessica's Culture Leaders interview with Monique Robertson Gunter. You can find the entire conversation on this podcast feed or watch it on YouTube.

Jessica Kriegel:

Culture Partners:

  continue reading

264 episodes

Artwork
iconShare
 
Manage episode 477700435 series 3550044
Content provided by tentwentytwo / Culture Partners and Tentwentytwo / Culture Partners. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by tentwentytwo / Culture Partners and Tentwentytwo / Culture Partners or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In today's episode:

  • Monique Robertson Gunter explains how she helped Wellby Financial build a culture where employees felt their feedback would be heard and implemented.
  • She took regular feedback meetings, wrote lots of notes, and framed the conversation to create the belief that her follow-up questions came from curiosity, not defensiveness.
  • By surrendering to collective knowledge and experiences of the workforce, Wellby's leaders were able to build a culture that continually improves. Accountability started from the top-down.

Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results.

Today's podcast is a short clip from Jessica's Culture Leaders interview with Monique Robertson Gunter. You can find the entire conversation on this podcast feed or watch it on YouTube.

Jessica Kriegel:

Culture Partners:

  continue reading

264 episodes

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