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E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies

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Manage episode 485395324 series 2505086
Content provided by Andrew Michael. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Michael or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today on the show we have Andrew Davies, the CMO of Paddle.

In this episode, Andrew shares his experience tackling the "champagne problems" that SaaS companies face as they scale globally.

We then discussed how Paddle repositioned itself through the merchant of record model and brought a legacy concept back into the spotlight.

We wrapped up by discussing the company's strategic phases, the ProfitWell acquisition, and the challenges of narrowing ICP without losing growth momentum.

Mentioned Resources

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

  continue reading

Chapters

1. E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies (00:00:00)

2. Introducing Paddle and the “champagne problems” of SaaS (00:01:41)

3. Why global payments are so broken for startups (00:04:43)

4. The phases of growth and strategy shifts at Paddle (00:09:09)

5. Building brand and demand through content (00:14:45)

6. The ProfitWell acquisition: motivations and lessons (00:19:18)

7. Why Merchant of Record is now front and center (00:25:53)

8. How headwinds turned to tailwinds for Paddle (00:31:56)

9. What’s next: AI, bundling, and redefining product scope (00:38:59)

292 episodes

Artwork
iconShare
 
Manage episode 485395324 series 2505086
Content provided by Andrew Michael. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Michael or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today on the show we have Andrew Davies, the CMO of Paddle.

In this episode, Andrew shares his experience tackling the "champagne problems" that SaaS companies face as they scale globally.

We then discussed how Paddle repositioned itself through the merchant of record model and brought a legacy concept back into the spotlight.

We wrapped up by discussing the company's strategic phases, the ProfitWell acquisition, and the challenges of narrowing ICP without losing growth momentum.

Mentioned Resources

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

  continue reading

Chapters

1. E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies (00:00:00)

2. Introducing Paddle and the “champagne problems” of SaaS (00:01:41)

3. Why global payments are so broken for startups (00:04:43)

4. The phases of growth and strategy shifts at Paddle (00:09:09)

5. Building brand and demand through content (00:14:45)

6. The ProfitWell acquisition: motivations and lessons (00:19:18)

7. Why Merchant of Record is now front and center (00:25:53)

8. How headwinds turned to tailwinds for Paddle (00:31:56)

9. What’s next: AI, bundling, and redefining product scope (00:38:59)

292 episodes

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