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E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies
Manage episode 485395324 series 2505086
Today on the show we have Andrew Davies, the CMO of Paddle.
In this episode, Andrew shares his experience tackling the "champagne problems" that SaaS companies face as they scale globally.
We then discussed how Paddle repositioned itself through the merchant of record model and brought a legacy concept back into the spotlight.
We wrapped up by discussing the company's strategic phases, the ProfitWell acquisition, and the challenges of narrowing ICP without losing growth momentum.
Mentioned Resources
Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
Chapters
1. E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies (00:00:00)
2. Introducing Paddle and the “champagne problems” of SaaS (00:01:41)
3. Why global payments are so broken for startups (00:04:43)
4. The phases of growth and strategy shifts at Paddle (00:09:09)
5. Building brand and demand through content (00:14:45)
6. The ProfitWell acquisition: motivations and lessons (00:19:18)
7. Why Merchant of Record is now front and center (00:25:53)
8. How headwinds turned to tailwinds for Paddle (00:31:56)
9. What’s next: AI, bundling, and redefining product scope (00:38:59)
292 episodes
Manage episode 485395324 series 2505086
Today on the show we have Andrew Davies, the CMO of Paddle.
In this episode, Andrew shares his experience tackling the "champagne problems" that SaaS companies face as they scale globally.
We then discussed how Paddle repositioned itself through the merchant of record model and brought a legacy concept back into the spotlight.
We wrapped up by discussing the company's strategic phases, the ProfitWell acquisition, and the challenges of narrowing ICP without losing growth momentum.
Mentioned Resources
Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
Chapters
1. E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies (00:00:00)
2. Introducing Paddle and the “champagne problems” of SaaS (00:01:41)
3. Why global payments are so broken for startups (00:04:43)
4. The phases of growth and strategy shifts at Paddle (00:09:09)
5. Building brand and demand through content (00:14:45)
6. The ProfitWell acquisition: motivations and lessons (00:19:18)
7. Why Merchant of Record is now front and center (00:25:53)
8. How headwinds turned to tailwinds for Paddle (00:31:56)
9. What’s next: AI, bundling, and redefining product scope (00:38:59)
292 episodes
All episodes
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