The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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Content provided by Cory Wesley, Robert "The Duke" Fedoruk, and Cory "CJ" Wesley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cory Wesley, Robert "The Duke" Fedoruk, and Cory "CJ" Wesley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Managing Customer Expectations (with Carleen Carter)
Manage episode 384155254 series 2945753
Content provided by Cory Wesley, Robert "The Duke" Fedoruk, and Cory "CJ" Wesley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cory Wesley, Robert "The Duke" Fedoruk, and Cory "CJ" Wesley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this CJ & The Duke we explore how engagements go bad due to lack of expectation management. We'll also discuss strategies on how to expertly manage project expectations with ServiceNow CMA Carleen Carter.
Check out Carleen's website! https://www.smartcarleen.com/
Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media
120 episodes
Share
Manage episode 384155254 series 2945753
Content provided by Cory Wesley, Robert "The Duke" Fedoruk, and Cory "CJ" Wesley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cory Wesley, Robert "The Duke" Fedoruk, and Cory "CJ" Wesley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this CJ & The Duke we explore how engagements go bad due to lack of expectation management. We'll also discuss strategies on how to expertly manage project expectations with ServiceNow CMA Carleen Carter.
Check out Carleen's website! https://www.smartcarleen.com/
Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media
120 episodes
All episodes
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Similar to CJ & The Duke
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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continue reading
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…
continue reading
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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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