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CRM Glossary: Knowledge Base

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Content provided by Clues for the Clueless CRM Marketer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Clues for the Clueless CRM Marketer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

It's possible to have a customer support representative who has been with your company for two weeks have the same information as someone who has been with your business for ten years. At least when you have a well-informed Knowledge Base, it is.

…   continue reading

63 episodes

#Business #Marketing #CRM #Smallbusiness
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CRM Glossary: Knowledge Base

Clues for the Clueless CRM Marketer

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MP3•Episode home
Manage episode 216766192 series 2411903
Content provided by Clues for the Clueless CRM Marketer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Clues for the Clueless CRM Marketer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

It's possible to have a customer support representative who has been with your company for two weeks have the same information as someone who has been with your business for ten years. At least when you have a well-informed Knowledge Base, it is.

…   continue reading

63 episodes

#Business #Marketing #CRM #Smallbusiness

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