Strategies for Managing Cognitive Dissonance in the Workplace

Conflict Skills

Discover how to handle workplace biases effectively with actionable strategies to strengthen your conflict resolution skills. In this episode of the Conflict Skills Podcast, Simon Goode explores cognitive dissonance, its impact on decision-making, and biases such as confirmation bias, selective exposure, and the ostrich effect. Learn practical techniques for effective communication, fostering collaboration, and offering constructive criticism while navigating conflicts with colleagues or supervisors.
Whether you're dealing with tough workplace debates, refining your mediation approach, or improving your effective listening skills, this episode is packed with insights designed to enhance your professional relationships. Watch until the end to master debate tactics and uncover tools that help you set boundaries and address biases constructively. Perfect for anyone looking to grow in workplace mediation or improve interactions in professional and personal settings. Subscribe now for more conflict resolution tips and resources!
#nonviolentcommunication #affinitybias #professionaldevelopment #implicitbiasatwork #howtostopbiasatwork
CHAPTERS:
00:00 - Introduction to Cognitive Dissonance
00:22 - Understanding Cognitive Dissonance
04:17 - Exploring Confirmation Bias
11:10 - The Concept of Selective Exposure
15:14 - The Ostrich Effect Explained
19:08 - Understanding the Backfire Effect
21:40 - Strategies to Manage the Backfire Effect
26:16 - Conclusion and Wrap-Up
Papers:
Festinger, L. (1957). “A Theory of Cognitive Dissonance.” Stanford University Press.
Nickerson, R. S. (1998). “Confirmation Bias: A Ubiquitous Phenomenon in Many Guises.” Review of General Psychology.
Nyhan, B., & Reifler, J. (2010). “When Corrections Fail: The Persistence of Political Misperceptions.” Political Behavior. Link
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